Career change Work, Jobs in Glasgow, Sct (with Salaries)

Residential Officer - Various Locations Across Scotland
Scottish Prison Service —Glasgow
- £37,682 - £44,248 a year
- Hybrid work
- Computer literacy
- Conflict management
7d
Porsche Customer Relations Manager
Sytner —Glasgow
- CRM software
- Computer literacy
- Data entry
- Employee discount
Customer Service Advisor (Zero Carbon Living)
OVO Energy —Glasgow
- £26,794 - £27,641 a year
- Full-time
- Continuous improvement
- Travel
- Work from home
- Employee discount
Quick apply
Event Planner - Glasgow
Rapport —Glasgow
- £38,000 a year
- Overtime
- Employee assistance programme
4d
Call Centre - Customer Support Representative (Q426G)
Intrum —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Project Support Officer
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
1d
Project Assistant
Daw Signs & Fit Outs —Glasgow
- £28,000 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
- Free parking
Quick apply
7d
Specialist Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Banking
- Life insurance
Call Centre - Customer Support Representative (VQ426G)
Capquest Debt Recovery Limited —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Customer Onboarding Executive
Firefish Software —Glasgow
- £24,000 - £32,000 a year
- Remote
- CRM software
- Recruiting
- Employee discount
- Flexible schedule
Quick apply
Customer Expert - Public Sector
Teleperformance —Glasgow
- £27,601.60 a year
- Full-time
- Customer service
- Computer literacy
- Typing
- Paid training
- Work from home
Customer Consultant - Glasgow Hillhead
Nationwide Building Society —Glasgow
- From £26,500 a year
- Part-time
- Banking
6d
Project Coordinator
Smplicare —Glasgow
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Google Suite
- Leadership
- Communication skills
- Annual leave
- Work from home
Quick apply
Customer Advisor (Airport)
Boots —Glasgow
- £13.02 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Future Talent Traineeship Programme - Glasgow
Tesla —Glasgow
- Weekend availability
- Customer service
- Travel
- Communication skills
Customer Service Advisor
Capita —Glasgow
- From £28,267.20 a year
- Full-time
- Hybrid work
- Employee discount
2h
Sales Assistant
Smiggle —Glasgow
- Weekend availability
- Communication skills
- Store discount
- Annual leave
Retail Travel Advisor
TUI Group —Glasgow
- From £13.09 an hour
- Weekend availability
- Employee discount
People Operations Advisor
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Leadership
- Annual leave
- Flexible schedule
13d
Assistant Housing Officer
Sanctuary Group —Glasgow
- £29,217 - £30,755 a year
- Part-time
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d

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Residential Officer - Various Locations Across Scotland

Scottish Prison Service -
Glasgow

Apply Now

Job details

Permanent
£37,682 - £44,248 a year
7 days ago

Qualifications

Computer literacy
Conflict management

Full job description

About The Role
The Scottish Prison Service (SPS), established in 1993, is an agency of the Scottish Government whose principal objective is to contribute to making Scotland safer by protecting the public and reducing reoffending. The SPS aims to achieve this by ensuring delivery of secure custody, safe and orderly prisons, high quality standards of care, and opportunities for those in custody to build capacity to help them reintegrate into the community on release.

Prison Officers are a principal agent of delivery of the SPS Vision of Unlocking Potential and Transforming Lives as they are a critical point of contact between those in custody and the organisation charged with their safety, security and personal development. Prison Officers have a positive and caring approach towards those in our care and adopt an asset-based approach, fostering effective relationships in order to help those in SPS care to desist from offending and help transform their lives.

The role depends upon Prison Officers embracing the aims and ethos of the SPS Mission and their personal efficacy and professionalism are vital to developing and maintaining essential working relationships with those in our care. The design and delivery of person-centred services, requires staff who not only demonstrate SPS Values, but who believe in change and their ability to affect it. Our values are;

Belief - we believe that people can change
Respect - we are inclusive, respecting the needs, rights and voices of everyone equitably

Integrity - we have high ethical, moral and professional standards

Openness - we work with others to achieve the best outcomes

Compassion - we care about people and believe that positive relationships are a critical enabler of change

Humility - we cannot do this on our own, we recognise that we need to work with and learn from others

Innovation - we continually find ways to improve the delivery of prison services in Scotland

Newly appointed Prison Officers - Residential will undertake a block of training as part of a new professional development pathway which represents a significant and positive investment in the professional Prison Officer in Scotland. As such, the role requires a strong on-going commitment to personal and professional development.

Prison Officers - Residential will spend the majority of their time in the residential (accommodation) area of the prison. The role can be physically demanding in that it involves walking and standing for a majority of the time and there will be frequent occasions where physical fitness and dexterity will be required to assist in the secure handling of challenging situations. The potentially intense nature of the interactions with those in our care and their families may exert emotional demands on Prison Officers.

Prison Officer - Residential members of staff work on a rostered shift pattern.

Applicants please note: The Scottish Prison Service is not a licenced Sponsor and Visa Sponsorship is not available for this role.
For the role you have applied for you must have the right to work in the UK and Civil Service.
The Immigration Act 2014 requires employers to check documents to establish a person’s eligibility to work in the UK and comply with any restrictions before they start work. Therefore, all candidates who are successful in the selection process for this role, when requested, will be required to provide evidence of their right to work.
For full details about the role, please refer to the Job Description, Person Specification and Selection Information & Timeline.
About the Successful Candidate
Knowledge, Skills & Experience
Supporting Others Experience of providing support, advice or guidance to others.

Essential

Making a Difference Experience of making a positive difference to the lives of others.

Essential

Resilience Experience of managing challenging circumstances or behaviours, using your emotional intelligence to prevent or resolve conflict, regulate your own emotional reactions and positively influencing others to achieve desired results.

Essential

Managing Information Ability to use a computer and other digital devices to process, analyse, evaluate and disseminate information and produce high quality written reports and maintain effective and accurate records.

Essential
Essential Competencies for Success
- Develop Ourselves & Others
- Relationships & Collaboration
- Solve Problems & Make Decisions
- Listen & Communicate
About Us
The Scottish Prison Service (SPS) operates in a fascinating, complex and rapidly changing environment. Our vision is to help build a safer Scotland by unlocking potential and transforming lives. To enable us to successfully deliver our vision, we are committed to nurturing and investing in our greatest strength and resource: Our People.

We are proud to employ a diverse range of people; each contributing their own unique experiences and skills to enhance the service we deliver. Whatever the role, you will find your SPS experience both challenging and rewarding. You will be committed to helping us to achieve our goals and in return we will be committed to helping you to achieve yours.

We employ approximately 5,000 staff across our prisons, headquarters, college, and training and storage facility. The hard work of our staff is the most critical component in the successful delivery of Scotland’s prison system.

We need professional, capable and motivated individuals who reflect Scotland’s diversity to deliver effective and efficient activities and services to achieve our Mission and realise our Vision.

Whatever SPS profession you embark upon, you will be a valued member of the team, helping us build a Safer Scotland for the communities we serve. We are committed to your personal and professional development and offer a wide range of career progression opportunities.

Civil Service Values

All Civil Servants, and therefore anyone employed by the Scottish Prison Service, must be able to fully comply with the requirements of the Civil Service Code. Everyone is expected to carry out their role with dedication and uphold the core values of the Civil Service: Honesty, Integrity, Objectivity and Impartiality.

Integrity: putting the obligations of public service above your own personal interests.
Honesty: being truthful and open.
Objectivity: basing your advice and decisions on rigorous analysis of the evidence.
Impartiality: acting solely according to the merits of the case and serving equally well Governments of different political persuasions.

The Civil Service Commission

Our recruitment is conducted in line with the Civil Service Commission’s Recruitment Principles and external competitions are regulated by the Civil Service Commission. While the legal requirement to follow these Principles applies specifically to external appointments, the Scottish Prison Service (SPS) recognises these standards as best practice. Accordingly, SPS fully adopts these principles as the foundation for all recruitment activity, including internal recruitment and selection processes.

External competitions: if you believe that the requirement for selection for appointment on merit based on fair and open competition has not been met, you have the right to raise a complaint. Further information on the Commission’s complaints procedure is available at: https://www.civilservicecommission.independent.gov.uk/.

Internal competitions: if you believe that the requirement for selection for appointment on merit based on fair and open competition has not been met, you can raise a complaint to your HR Business Partner.

External Advertising End DateAdvertising End Date:
11 Sep 2026
All LocationsLocation(s):
Various Locations, HMP & YOI Polmont, HMP & YOI Stirling, HMP Barlinnie - Glasgow, HMP Castle Huntly - Dundee, HMP Dumfries, HMP Edinburgh, HMP Glasgow, HMP Glenochil - Alloa, HMP Greenock, HMP Kilmarnock, HMP Low Moss - Dunbartonshire, HMP Perth, HMP Shotts
All Locations is a required field
Salary DescriptionPay Band
D
Vacancy TypeVacancy Type:
Permanent
Contract DurationContract Duration
Not Specified
Salary Details:Salary Details:
£37682 - £44248
Additional Allowance DetailsAdditional Allowance Details:
Not Specified
Hours Per WeekHours Per Week:
35
Working PatternWorking Pattern:
Shift Work
Eligible For Hybrid Working?Eligible For Hybrid Working?
No

Apply Now

Refine Your Search

career change jobs in glasgow, sct

Residential Officer - Various Locations Across Scotland

Porsche Customer Relations Manager

Customer Service Advisor (Zero Carbon Living)

Event Planner - Glasgow

Call Centre - Customer Support Representative (Q426G)

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Assistant Housing Officer

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