Community engagement executive Work, Jobs in Glasgow, Sct (with Salaries)

Customer Support Executive
Shawbrook —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
Employee Compliance Coordinator
Circle Health Group —Glasgow
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Hospital
- Employee discount
- Life insurance
Communications Manager (Internal Communications)
Iberdrola Group —Glasgow
- From £55,200 a year
- Hybrid work
- Microsoft Office
- Continuous improvement
- Leadership
- Annual leave
- Employee discount
9d
Executive Director - Mary's Meals International - Remote
Mary's Meals International —Glasgow
- £94,851 a year
- Remote
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
VodafoneThree - Client Sales Lead
Vodafone —Glasgow
- Full-time
- Sales
- Negotiation
- Employee discount
8d
Housing Support Officer
Mears Group —Bathgate
- Up to £29,856.80 a year
- Monday to Friday
- Travel
- Annual leave
- Employee assistance programme
Business Development Executive - Broker Support
Shawbrook —Glasgow
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Chief Executive Officer
OFGEM —Glasgow
- £218,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Flexible schedule
9d
National LIMS Programme Manager B8C
NHS Scotland —Glasgow
- £90,808 - £97,338 a year
- Full-time
- Hybrid work
- Patient care
- Leadership
- Communication skills
6d
HEO Enforcement Delivery Team Leader - Commercial Vehicle
Driver and Vehicle Standards Agency —Glasgow
- £35,663 - £38,163 a year
- Part-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
9d
Regulation Manager
SSE —Glasgow
- £50,100 - £75,100 a year
- Full-time
- Leadership
- Communication skills
- Employee discount
- Gym membership
9d
Senior Analyst (Regulatory Reporting)
Iberdrola Group —Glasgow
- £55,280 - £68,750 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee discount
7d
Executive Director - Accounting & Regulatory Policy
Morgan Stanley —Glasgow
- Full-time
- Supervising experience
- Accounting
- Communication skills
Executive Director of Nursing
NHS Scotland —Clydebank
- £93,119 - £119,295 a year
IT Applications Consultant
Iberdrola Group —Glasgow
- From £59,200 a year
- Project management
- Bachelor's degree
- IT
- Annual leave
- Employee discount
12d
AECOM Advisory - Senior Director (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
C~urb Managing Director of Property Maintenance
Link Group Limited —Falkirk
- £92,000 - £104,434 a year
- Full-time
- Maintenance
- No degree
- Leadership
AECOM Advisory - Senior Director
AECOM —Glasgow
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Work Winning Lead - Water
AECOM —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Associate Controls Analyst (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Data analysis skills

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Customer Support Executive

Shawbrook -
Glasgow

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Communication skills
Time management

Full job description

Shawbrook

In life Service

Glasgow, Scotland, GB

Posted on May 12, 2026

Employer reference: REF1631B

The Opportunity

Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.

We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.

The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities. This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.

Work with us because you:

Want to be part of a bank built for the dynamics of the modern world
Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
Enjoy finding new and better ways to solve complexity and make things happen
Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
Care about society and the environment and want to be part of a business that cares too
Want to continue to grow professionally and be the best version of yourself

The Role & Responsibilities

Responsible for the effective and efficient processing of customer deals in accordance with established procedures and quality standards. Accountable for ensuring that all customer queries and administrative tasks, both simple and complex, are completed accurately and within agreed service level agreements. Continuously review and refine processes to drive improvements that enhance the overall customer journey.

Key Responsibilities

Receive and review finance documentation to ensure accuracy, completeness, and readiness for processing in line with operational requirements.
Resolve documentation issues promptly and confirm that all approval and underwriting conditions are satisfied prior to release.
Accurately input and verify agreement details within internal systems, completing required quality checks and activation procedures in a timely manner.
Manage in-life customer, partner, and internal queries via telephone and email, ensuring efficient and professional resolution.
Prepare and issue accurate settlement quotations and supporting correspondence.
Process contract amendments and restructures in accordance with business policies and procedures.
Place customer focus at the centre of all activities, embedding fair treatment and consumer protection principles into daily operations.
Demonstrate proactive risk ownership by identifying, escalating, and managing potential risks in line with organisational standards.
Contribute to continuous improvement by identifying process enhancements and supporting the implementation of positive change.
Maintain compliance with all regulatory, policy, and procedural requirements, including adherence to internal controls.
Provide support to other business areas or teams as required to achieve departmental objectives.

The Person

Skills & Experience

Proficient in using computer applications, including Microsoft Office (Excel, Word).
Strong customer service focus and client-oriented approach.
Effective decision-making and problem-solving skills.
Flexible and adaptable to changing priorities and demands.
Able to use initiative and work independently.
Excellent written and verbal communication skills.
Strong planning, organisational, and time-management abilities.
Positive, proactive, and enthusiastic attitude.
High professional standards, presenting work in a polished and accurate manner.
Willingness to work extended hours when required.

Key attributes

Ability to work in a changing environment requiring adaptability and flexibility.
Ability to build effective relationships with colleagues and stakeholders.
High levels of drive, energy, and personal commitment to success.
Constantly challenge processes and look to improve.
Attention to detail and accuracy essential.

Reward

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
Free access to Headspace, a mindfulness & meditation digital health app
Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
Cycle to work scheme
Discounts on gym membership
Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

Minimum of 27 days holiday per year
Option to buy or sell holiday days through our flexi-holiday scheme
Discounts on gym membership nationwide
Access to discounts on a range of high street and online brands
Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done

Apply Now

Refine Your Search

community engagement executive jobs in glasgow, sct

Customer Support Executive

Employee Compliance Coordinator

Communications Manager (Internal Communications)

Executive Director - Mary's Meals International - Remote

VodafoneThree - Client Sales Lead

Housing Support Officer

Business Development Executive - Broker Support

Chief Executive Officer

National LIMS Programme Manager B8C

HEO Enforcement Delivery Team Leader - Commercial Vehicle

Regulation Manager

Senior Analyst (Regulatory Reporting)

Executive Director - Accounting & Regulatory Policy

Executive Director of Nursing

IT Applications Consultant

AECOM Advisory - Senior Director (Defence)

C~urb Managing Director of Property Maintenance

AECOM Advisory - Senior Director

Work Winning Lead - Water

Associate Controls Analyst (Defence)

I want to receive the latest job alerts for community engagement executive in glasgow, sct

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