Customer service executive Work, Jobs in Glasgow, Sct (with Salaries)

Tech Team Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Computer literacy
- Administrative experience
- Business development
Outbound Sales Executive
Cleveland Cable Co Ltd —Glasgow
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Life insurance
Quick apply
7d
Applicant Contact Team Leader
Criminal Injuries Compensation Authority —Glasgow
- £29,303 - £31,061 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
Applicant Contact Team Leader
Ministry of Justice —Glasgow
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Receptionist
Scotland Yard Adventure Centre (known as The Yard) —Glasgow
- £13.65 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Service Executive
Nichols PLC —Stirling
- Sales
- Customer service
- Agile
- Employee discount
Financial Investigator
HM Revenue and Customs —Gartcosh
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
7d
Entry Level Sales Executive
Acier Sales —Glasgow
- From £26,000 a year
- Full-time
- CRM software
- Sales
- English
Quick apply
7d
Compliance Investigator
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
12d
Retail Branch & Transfer Manager
WeBuyAnyCar —Glasgow
- £28,200 - £34,120 a year
- Part-time
- Driving
- IT
- Communication skills
Quick apply
Customer Relations Executive
Metropolitan Gaming —Glasgow
- £32,077 a year
- Weekend availability
- Employee discount
- Life insurance
Quick apply
1d
Customer Service Executive
Arnold Clark —Glasgow
- £25,500 - £45,000 a year
- Weekend availability
- Sales
- Customer service
- Communication skills
- Employee discount
Quick apply
9d
Telesales Executive (Temporary)
Collins Debden Ltd —Glasgow
- £23,000 - £26,000 a year
- Temporary
- Microsoft Excel
- Sales
- In-person
Quick apply
1d
Operational Intelligence Leader - Glasgow
Department for Work and Pensions —Glasgow
- £38,772 - £39,621 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
2h
Client Growth Executive
Creatify —Glasgow
- £28,000 - £50,000 a year
- Full-time
- Sales
- Salesforce
- Business development
- Employee discount
- Gym membership
Quick apply
Universal Credit Operational Leader - East Scotland
Department for Work and Pensions —Falkirk
- £38,772 - £39,621 a year
- Overtime
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
13d
Sales Executive
Western Chery —Bannockburn
- Up to £52,500 a year
- Full-time
- Sales
- Customer service
- In-person
- Annual leave
- Employee discount
Quick apply
Sales Executive
The Cigna Group —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
12d
Management Trainee - Glasgow
SIXT —Glasgow
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
Community Partnerships & Pathways Executive - West Lothian
The Wise Group —Glasgow
- £27,250 a year
- Temporary
- Travel
- Organisational skills
- Communication skills
14d

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customer service executive jobs near glasgow, sct

Tech Team Executive - Glasgow

Matthew Algie -
Glasgow

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Job details

Permanent | Full-time
£27,626.30 a year

Benefits

Cycle to work scheme
Company pension

Qualifications

Computer literacy
Administrative experience
Business development
Customer support
Communication skills

Full job description

About us:
At Matthew Algie, youll work with some of the most talented individuals in the coffee industry. Youll work for an organisation that leads the way in the name of sustainability, gives back to the community and invests in its people. Ethics, passion, integrity and collaboration are at the core of everything we do, from new product innovation for our customers, to projects with our coffee farmers. We believe our continued success is due to great people.
Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!

Position: Technical Team Customer Service Executive (Tech Team Executive)
Location: Glasgow Head Office
Job type: Full-Time, Permanent
Hours: 39.5 hours per week, Monday - Friday
Salary: £27,626.30 per annum plus OT and uncapped on-target earnings
Benefits: Pension, life assurance, medical cash-back scheme, 28 days holiday plus 4 bank holidays, cycle to work scheme and more.

Purpose of Role:
An excellent opportunity has arisen for a Technical Advisor to join our Tech team here in Glasgow.

The successful candidate will become part of an experienced team who are the main point of contact for all Matthew Algie telephone technical assistance requirements from our customers. The team handles all coffee machine faults, queries, orders for parts and complaints. This includes giving technical advice to overcome machine faults via phone assistance.

As part of this team, you will:

Answer inbound calls within the target set by the business
Process all incoming fault calls and applicable machine part orders which will be received via telephone or electronically
Handle all incoming service issues received via telephone and electronically
Provide customers with assistance to phone fix minor machine faults live over the telephone whilst trying to achieve the target set out by the Head of Technical Service
Manage the IT system for all aspects specific to the role
Work as part of a team to ensure all shifts are sufficiently covered

Experience
To be considered for this position, you will have:

Demonstrable experience in a Customer Support Environment and/or experience in call handling with customers
Experience in handling enquires and offering technical assistance to customers over the telephone
Experienced in routine processing and administrative duties

Skills / Knowledge

Excellent call handling skills
Ability to work under pressure, remaining calm whilst showing patience towards customers and colleagues
Ability to read our customers, be efficient in identifying their needs, keep the interaction positive
Ability to work to targets set by the business, doing all that can be done to help achieve department and personal targets and objectives
Have a willingness to learn and to pass on what you have learned
Excellent interpersonal skills to be able to build rapport with customers and colleagues across the organisation
Good written and oral communication skills
Computer Literate.
Excellent planning and organisation skills to manage own workload to expected standards

Application:
If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and we'll be in touch as soon as we can.
Thanks from the Matthew Algie Recruitment Team

Please note this is not a sponsored role, you MUST have Right to Work in the UK.

Equal Opportunities:
Matthew Algie are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

Our selection of recruitment does not discriminate on the basis of age, disability, gender, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).

You may have experience of the following: Telesales Executive, New Business Development, Telemarketing Executive, Sales, Call Centre, Inside Sales Executive, Business Development Executive, Telephone Sales, Lead Generator Customer Service Executive, Contact Centre, Customer Service Administrator, Customer Service, Call Centre, Customer Service Advisor, etc.

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Refine Your Search

customer service executive jobs in glasgow, sct

Tech Team Executive - Glasgow

Outbound Sales Executive

Applicant Contact Team Leader

Applicant Contact Team Leader

Receptionist

Customer Service Executive

Financial Investigator

Entry Level Sales Executive

Compliance Investigator

Retail Branch & Transfer Manager

Customer Relations Executive

Customer Service Executive

Telesales Executive (Temporary)

Operational Intelligence Leader - Glasgow

Client Growth Executive

Universal Credit Operational Leader - East Scotland

Sales Executive

Sales Executive

Management Trainee - Glasgow

Community Partnerships & Pathways Executive - West Lothian

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