Hotel front office manager Work, Jobs in Glasgow, Sct (with Salaries)

Hotel Operations Manager
MGM Muthu Hotels —Erskine
- Up to £38,000 a year
- Weekend availability
- Hotel
- In-person
- Training & development
- Free parking
- Employee discount
Quick apply
2h
Hotel Operations Manager
JV Hotels & Resorts —Glasgow
- £51,600 - £70,800 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Life insurance
Quick apply
Front Office Assistant
The Address Glasgow —Glasgow
- Part-time
- Hotel
- Front desk
- Cash handling
Quick apply
Assistant Front Office Manager
Glasgow Marriott Hotel —Glasgow
- £14.63 an hour
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
13d
Hotel Receptionist
The Brunswick Hotel —Glasgow
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
10d
Revenue Manager
The Address Glasgow —Glasgow
- Full-time
- Data analysis skills
- Hotel
- Analysis skills
Quick apply
Guest Services Manager
Hotel Indigo Glasgow —Glasgow
- Nights as needed
- Bar
- Customer service
- Hotel
- Annual leave
Quick apply
8d
Operations Manager
AC by Marriott Glasgow-Admin & General —Glasgow
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Night House Manager
Another Place, The Machrie —Scotland
- Full-time
- Hotel
- In-person
- Employee discount
Quick apply
12d
Graduate Manager
Doubletree by Hilton Strathclyde —Bellshill
- Full-time
- Hotel
- Guest services
- Leadership
- Free parking
- Employee assistance programme
Quick apply
8d
Head Concierge
Mar Hall Golf & Spa Resort —Bishopton
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee discount
Quick apply
Assistant Night Manager
Cameron House —Dunbartonshire
- £32,032 a year
- Full-time
- Hotel
- Training & development
- Communication skills
- Free parking
- Employee discount
Quick apply
Casual Night Porter
Millennium Hotel and Resorts UK —Glasgow
- £12.71 an hour
- Night shift
- Customer service
- Hotel
- Guest services
- Referral programme
Quick apply
Venue Night Porter
Glenbervie House and Country Estate —Larbert
- From £13.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
12d

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Hotel Operations Manager

MGM Muthu Hotels -
Erskine

Quick apply

Job details

Full-time
Up to £38,000 a year
2 hours ago

Benefits

Free parking
On-site gym
Discounted or free food
Employee discount
On-site parking

Qualifications

Hotel and accommodations experience
Operations management
Internal department liaison
Complaint handling
Cost control
Food safety and hygiene regulations
Compliance management
Training & development
Leadership
Team motivation leadership
Hospitality management

Full job description

ABOUT US:

MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain, Jamaica, Tanzania and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes.

Job Overview
The Operations Manager is responsible for overseeing the day-to-day hotel operations to ensure exceptional guest experience, operational efficiency, compliance, and profitability across all departments. The role will support the General Manager in driving service standards, team performance, and operational excellence throughout the hotel.

The successful candidate will play a key leadership role within the property, ensuring effective coordination between Front Office, Food & Beverage, Housekeeping, Spa, Maintenance, and other operational departments.

Key Responsibilities

Operational Management

Oversee the daily operations of the hotel to ensure smooth and efficient service delivery.
Support all operational departments to maintain high standards of guest satisfaction and service quality.
Monitor operational performance and ensure compliance with company standards, policies, and procedures.
Ensure effective communication and coordination between departments.
Support the General Manager in achieving operational and financial objectives.

Guest Experience

Ensure exceptional customer service standards are maintained throughout the hotel.
Resolve guest complaints and operational issues promptly and professionally.
Monitor guest feedback, online reviews, and service performance to identify areas for improvement.
Promote a positive guest-focused culture across all departments.

Team Leadership

Supervise, support, and motivate departmental managers and operational teams.
Conduct regular team briefings and operational meetings.
Assist with recruitment, onboarding, training, and employee development.
Promote employee engagement, wellbeing, and a positive working environment.
Ensure staff conduct and performance meet company expectations.

Financial & Commercial Responsibilities

Support cost control measures and departmental budgeting.
Monitor labour costs, productivity, and operational expenses.
Assist in driving revenue opportunities across hotel operations.
Support stock control and operational purchasing procedures where required.

Compliance & Health & Safety

Ensure compliance with Health & Safety legislation, food safety standards, fire procedures, and company policies.
Ensure all operational areas remain compliant with licensing and legal requirements.
Support audits, inspections, and risk assessments as required.
Promote safe working practices throughout the hotel.

Duty Management

Act as Duty Manager as required, including evenings, weekends, and public holidays.
Handle emergency situations and operational incidents professionally and efficiently.
Ensure operational coverage and management presence across the property.

Skills & Experience Required

Previous experience in a hotel operations management role within hospitality.
Strong leadership and people management skills.
Excellent communication and organisational abilities.
Ability to work in a fast-paced operational environment.
Strong problem-solving and decision-making skills.
Knowledge of hotel operations including Front Office, Food & Beverage, Housekeeping, and guest services.
Financial awareness and understanding of operational budgets and labour control.
Good understanding of Health & Safety and compliance requirements.

Pay: Up to £38,000.00 per year

Benefits:

Discounted or free food
Employee discount
Free parking
On-site gym
On-site parking

Application question(s):

What is your cuurent notice period?
What is your salary expectation?

Experience:

Hotel Operations management: 3 years (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

hotel front office manager jobs in glasgow, sct

Hotel Operations Manager

Hotel Operations Manager

Front Office Assistant

Assistant Front Office Manager

Hotel Receptionist

Revenue Manager

Guest Services Manager

Operations Manager

Night House Manager

Graduate Manager

Head Concierge

Assistant Night Manager

Casual Night Porter

Venue Night Porter

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