Senior client advisor Work, Jobs in Glasgow, Sct (with Salaries)

Client Service Advisor
Barclays —Glasgow
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
Client Care Advisor
Vets for Pets —Kilmarnock
- Overtime
- Bereavement leave
13d
Senior Relationship Manager
My Language Connection Limited —Glasgow
- £45,000 - £51,000 a year
- Full-time
- Sales
- English
- Business development
- Gym membership
- Referral programme
Quick apply
13d
VodafoneThree - Client Sales Lead
Vodafone —Glasgow
- Full-time
- Sales
- Negotiation
- Employee discount
6d
People & Culture (HR) Business Partner
Ashurst LLP —Glasgow
- Full-time
- Hybrid work
- Human resources
13d
Supervisor Skincare / Fragrance - Silverburn, Glasgow
Sephora —Glasgow
- Weekend availability
- Sales
- Organisational skills
- Leadership
- Employee discount
HR Operations Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Human resources
- Mentoring
- Organisational skills
- Employee discount
Quick apply
Senior/Principal Consultant – Fraud Risk Services
RSM UK —Glasgow
- Full-time
- Hybrid work
- Communication skills
Senior SHEQ Advisor
MWHTreatment —Stepps
AAT Trainee Accountant - Glasgow
Armstrong Watson —Glasgow
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Business Intelligence Analyst (UK)
Sign Language Interactions Ltd —Glasgow
- £44,000 a year
- Microsoft Excel
- Presentation skills
- Bachelor's degree
- Sick pay
Quick apply
Private Client Tax Advisory Senior Manager
AAB —Glasgow
- Hybrid work
- Team management
- Tax experience
- Annual leave
- Employee assistance programme
Government & Public Sector - Audit Senior - Glasgow or Edinburgh
EY —Glasgow
- Supervising experience
- Project management
- Travel
- Employee discount
Showroom Sales Manager
Bathroom Showroom —East Kilbride
- Full-time
- Sales
- CAD
- Annual leave
- Employee assistance programme
Director – Project Management - Global VAT Compliance & Reporting (GVCR)
RSM UK —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Project management
6d
Staff Environmental Advisor - Environmental Services (Glasgow, UK)
Burns & McDonnell —Glasgow
- Full-time
- Engineering
- Bachelor's degree
- Travel
AECOM Advisory - Senior Director (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Investment Operations Analyst 6 Month Secondment/Fixed Term Contract
Barclays —Glasgow
- Microsoft Excel
- Continuous improvement
- Communication skills
Consultant - Quantum Claims and Disputes
HKA —Glasgow
- Hybrid work
Quick apply
5d
Commercial Manager
Balfour Beatty —Glasgow
- Hybrid work
- No degree
- Travel
- Contracts
- Annual leave
- Work from home

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Client Service Advisor

Barclays -
Glasgow

Apply Now

Job details

Permanent

Qualifications

Customer service
Administrative experience
Communication skills

Full job description

Date live: 05/06/2026

Business Area: Private Bank Processing

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000072962

Join us at Barclays and step into the role of a Client Service Advisor. In this role, you will provide first-class customer service by supporting our clients in their day-to-day banking and by helping them through various communication channels.

To be successful within the role of a Client Service Advisor you should have:

Customer Service experience, interacting with clients daily and be able to provide support and understanding around any queries they may have.
Strong communication.
Proficiency in customer service.
Strong working knowledge of Microsoft tools and their use.

Some other highly valued skills may include:

Ability to constructively challenge and be challenged in the team.
Be vocal about your findings and opinions and work towards change within the team to improve the process for all involved.
Strong communication skills, with the ability to take on board new information and adapt to that new situation.

Working pattern - Monday - Friday between 7.30am - 7pm.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills.

This role is based in Glasgow.

Purpose of the role

To address customer questions, concerns or requests while maintaining customer service expectations.

Accountabilities

Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner.
Collaboration with teams across the bank to align, promote, and integrate customer care initiatives.
Management and maintenance of customer records and documentation to ensure accuracy.
Participation in training and development initiatives to improve customer skills, knowledge, and services.
Identification of industry trends and developments related to customer service to implement best practice in customer care.
Execution of escalation requests to the relevant team or senior management as required in a timely manner.
Execution of customer service activities through various communication channels including chat, email, and phone.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior client advisor jobs in glasgow, sct

Client Service Advisor

Client Care Advisor

Senior Relationship Manager

VodafoneThree - Client Sales Lead

People & Culture (HR) Business Partner

Supervisor Skincare / Fragrance - Silverburn, Glasgow

HR Operations Manager

Senior/Principal Consultant – Fraud Risk Services

Senior SHEQ Advisor

AAT Trainee Accountant - Glasgow

Senior Business Intelligence Analyst (UK)

Private Client Tax Advisory Senior Manager

Government & Public Sector - Audit Senior - Glasgow or Edinburgh

Showroom Sales Manager

Director – Project Management - Global VAT Compliance & Reporting (GVCR)

Staff Environmental Advisor - Environmental Services (Glasgow, UK)

AECOM Advisory - Senior Director (Defence)

Investment Operations Analyst 6 Month Secondment/Fixed Term Contract

Consultant - Quantum Claims and Disputes

Commercial Manager

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