Bank of scotland Work, Jobs in Glasgow (with Salaries)

Bank of Scotland - Customer Support - Coatbridge
Lloyds Banking Group —Coatbridge
- £20,960 - £26,200 a year
- Part-time
- Banking
6d
West of Scotland Medical Bank - Invitation
NHS Scotland —Glasgow
15h
Customer Service Representative
Shawbrook —Glasgow
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Retail Sales Assistant
Travelex —Paisley
- £13.50 an hour
- Overtime
- In-person
- Employee discount
Team Leader - Savings
Shawbrook —Glasgow
- Full-time
- Organisational skills
- Communication skills
- Banking
- Annual leave
- Employee assistance programme
Finance Assistant
McGhee’s Bakery —Glasgow
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Bakery
- Free parking
- Employee discount
Quick apply
Bookkeeper - Part Time
Mills Milk Scotland —Dalry
- £30,000 - £32,000 a year
- Part-time
- In-person
- Free parking
- Employee discount
Quick apply
2d
Accounting Assistant & Payroll Administrator - Fixed Term
Coherent —Glasgow
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Tesco Bureau Manager
Travelex —Falkirk
- £27,409.20 a year
- Overtime
- Team management
- Employee discount
Tesco Travel Money Advisor
Travelex —Falkirk
- £13.50 an hour
- Overtime
- Employee discount
PA to Faculty
The Cancer Research UK Scotland Institute —Glasgow
- £30,000 - £35,000 a year
- Microsoft Office
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
Front of House
Dains —Kilmarnock
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
Quick apply
1d
Complaints Executive
Shawbrook —Glasgow
- Full-time
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
7d
L'Oréal Luxe Multi-Brand Mobile Skin Pro, Scotland (37.5 Hours)
l'Oréal —Glasgow
- Full-time
- Bachelor's degree
- Leadership
- Annual leave
- Referral programme
Quick apply
3d
Assistant Relationship Director
Shawbrook —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
Senior Clerical Assistant - (Temp/Full Time) - REF:HSCP/83219
Inverclyde Council —Greenock
- £27,992 - £28,610 a year
- Temporary
- Hybrid work
- Annual leave
5d
Commercial Property Loss Adjuster
Sedgwick —Glasgow
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Development Underwriter
AXA UK —Glasgow
- Up to £75,000 a year
- Business development
- Leadership
- Communication skills
- Annual leave
Actuarial Director - Pensions
Broadstone Corporate Benefits Limited —Glasgow
- Full-time
- Business development
- Team management
- Leadership
Sales and Logistics Administrator
Allied Vehicles —Glasgow
- £0.01 a year
- Monday to Friday
- CRM software
- Customer service
- Data entry
- Free parking
- Annual leave
Quick apply
2d

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Bank of Scotland - Customer Support - Coatbridge

Lloyds Banking Group -
Coatbridge

Apply Now

Job details

Part-time
£20,960 - £26,200 a year
6 days ago

Benefits

Company pension

Qualifications

Customer support
Customer interaction
Banking

Full job description

End Date

Friday 21 August 2026

Salary Range

£26,200 - £26,200

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked

Job Description Summary

A part-time branch-based opportunity working 28 hours per week.

Job Description

JOB TITLE: Customer Support

LOCATION(S): Coatbridge
Working across our Bank of Scotland branches within a reasonable distance.
HOURS: 28 hours a week, including Saturdays

WORKING PATTERN: Part-time

SALARY: £20,960, increasing to £21, 560 after 6 months

What you’ll be doing

You’ll start your journey in one of our branches, providing face‑to‑face support to customers. While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering reassurance, guidance and practical support. This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking.

You’ll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently. You’ll also recognise opportunities to connect customers with the right products and services.

We don’t expect you to know everything about banking — we’ll teach you. What matters is being calm under pressure, adaptable, and empathetic.

As you grow, you may progress into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media.

What we’re looking for

A minimum of 12 months customer service experience.
A people person – You’ll be honest and genuine, caring about helping people with their finances (no previous financial services experience required).
The ability to quickly build relationships to give customers a fantastic experience.
The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you’re providing.
The commitment to deliver on your promises and going above and beyond for your customer.
A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.

Grow Your Career with Our Skill Progression Framework

At Lloyds Banking Group, we don’t just offer jobs – we offer careers. We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. This helps you develop a deep understanding of our customers, our services, and the values that drive us.

Once you’ve built that foundation, we’ll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%
An annual performance-related bonus
Private medical benefit with BUPA
Share schemes
Benefits you can adapt to your lifestyle, such as discounted shopping
22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles
A range of wellbeing initiatives and generous parental leave policies
Salaries are reviewed annually on 1 April as part of our annual pay review
We’ll also provide you with a full uniform , so you’ll always feel prepared and won’t need to think about what to wear for work each day.

We know that great talent comes from many backgrounds. Whilst this advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

Like what you hear? Join us! Apply today and find out more.

Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Apply Now

Refine Your Search

bank of scotland jobs in glasgow

Bank of Scotland - Customer Support - Coatbridge

West of Scotland Medical Bank - Invitation

Customer Service Representative

Retail Sales Assistant

Team Leader - Savings

Finance Assistant

Bookkeeper - Part Time

Accounting Assistant & Payroll Administrator - Fixed Term

Tesco Bureau Manager

Tesco Travel Money Advisor

PA to Faculty

Front of House

Complaints Executive

L'Oréal Luxe Multi-Brand Mobile Skin Pro, Scotland (37.5 Hours)

Assistant Relationship Director

Senior Clerical Assistant - (Temp/Full Time) - REF:HSCP/83219

Commercial Property Loss Adjuster

Development Underwriter

Actuarial Director - Pensions

Sales and Logistics Administrator

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