Customer experience coordinator Work, Jobs in Glasgow (with Salaries)

Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)
Dolby Vivisol —Stirling
- £24,880 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
- Customer service
- Microsoft Office
Quick apply
PPM Coordinator
OCS Group —Glasgow
- Monday to Friday
- Management
- Maintenance
- Microsoft Office
Despatch Coordinator
Edrington —Glasgow
- £31,500 - £39,500 a year
- Rotating shift
- Microsoft Office
- Organisational skills
- Communication skills
- Store discount
- Employee discount
9d
Repairs Coordinator
1-2-Let —Glasgow
- £23,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
Quick apply
3d
Operations Coordinator
MetroRod Ltd —East Kilbride
- £27,000 - £30,000 a year
- Weekend availability
- Customer service
- Organisational skills
- IT
Quick apply
1d
Delivery Support Coordinator
Gamma —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Quick apply
Operations Coordinator
Lucid Cleaning Ltd —Glasgow
- £28,000 - £30,000 a year
- Overtime
- Customer service
- Administrative experience
- Supervising experience
Quick apply
8d
Customer Service Coordinator (FTC January 2027)
William Grant & Sons —Bellshill
- Customer service
- Communication skills
- Employee assistance programme
14d
Sales Support and Research Coordinator
Sandman Hotel Group —Glasgow
- Full-time
- CRM software
- Hospitality
- Microsoft Excel
- Free parking
- Flexible schedule
Export and Sales Administrator
ICL Tech Ltd —Glasgow
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
14h
Appeals, Complaints and Conduct Coordinator
University of the West Scotland —Paisley
- £28,031 - £33,002 a year
- Full-time
- Administrative experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Learning & Development Coordinator
GAP Group —Glasgow
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources
Executive Relationships Coordinator
University of Strathclyde —Glasgow
- £33,002 - £36,636 a year
- Full-time
- Communication skills
10d
Customer Service Coordinator
Johnson Controls —Bellshill
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Project Coordinator
Scottish Power —Cambuslang
- From £38,760 a year
- Customer service
- Computer literacy
- Presentation skills
- Annual leave
- Employee discount
10d
Helpdesk Coordinator - Night Shifts
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
International Recruitment and Conversion Coordinator
University of the West Scotland —Paisley
- £28,031 - £33,002 a year
- Full-time
- University
- Annual leave
- Employee assistance programme
9d

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customer experience coordinator jobs near glasgow

Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)

Dolby Vivisol -
Stirling

Quick apply

Job details

Full-time | Fixed term contract
£24,880 a year
9 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Employee discount
Gym membership
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
GCSE
Organisational skills
Computer skills
Communication skills
Office experience

Full job description

Vivisol are currently hiring for a Customer Service Coordinator on a 14 Month Fixed-Term Contract to provide maternity cover for a member of our team. We are looking for someone to join our dynamic call centre team on a fixed-term contract to carry out patient calls, organise patient visits and provide patients with verbal assistance with equipment.

Position details:

Salary: £24,880.00
Location: Office-based, Stirling (FK9 4TU)
Working days: Mon-Fri
Hours: 9am-5pm
Contract length: 14 months (ending September 2027)

The idea candidate will have previous customer service experience, and/or planning experience, ideally in a call centre/office environment. All training will be provided.

Main duties and responsibilities:

Dealing with all enquiries from patients/carers in an empathetic and effective manner within company agreed timescales
Processing replenishment orders from patients and attempt to solve queries over the telephone
Ensuring that all enquiries are completed according to departmental procedures and within set quality standards
Liaising closely with other departments by e-mail and telephone, giving accurate information at all times
To work with the senior team members on process improvements and projects
Scheduling installations, uplifts, breakdowns and deliveries in line with contract requirements and objectives
Booking service calls in line with contract requirements, and objectives utilising support staff to ensure resources are fully booked

Required Experience:

Previous customer service experience (Phone based desirable)
Excellent communication skills (verbal and written)
An Enhanced DBS (provided for you as part of the probation process)

Competencies:

Effective Telephone and clear communication skills
Empathetic and a problem solver
Team player
Trustworthy, reliable & ethical
Good organisational skills
Excellent computer skills and accuracy

Who we are

Vivisol holds the NHS contracts for the provision of Home Oxygen services in the UK. The company is currently responsible for the installation and management of therapy solutions to over 23,000 patients. Over the last 18 months we have moved into the field of sleep disorders, and have now won significant contracts in this field, and are therefore expanding our services and team

"Working Together to Improve Lives by Inspiring Excellence in Home Healthcare" is at the core of what we do at Vivisol. The company focuses on continually improving its services, with the aim being to offer the NHS efficient, but sustainable, solutions.

Vivisol positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people. We foster an inclusive culture that offers all our employees a ‘Place to Grow’.

Please visit our website for a copy of our job applicant privacy notice at dolbyvivisol.com

Job Types: Full-time, Fixed-Term Contract

Pay: £24,880.00 per year

Benefits:

Company pension
Employee discount
Free parking
Gym membership
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Application question(s):

Do you have the full right to work in the UK?

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in glasgow

Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)

Helpdesk Coordinator

PPM Coordinator

Despatch Coordinator

Repairs Coordinator

Operations Coordinator

Delivery Support Coordinator

Operations Coordinator

Customer Service Coordinator (FTC January 2027)

Sales Support and Research Coordinator

Export and Sales Administrator

Appeals, Complaints and Conduct Coordinator

Customer Hire & Sales Coordinator

Helpdesk Coordinator

Learning & Development Coordinator

Executive Relationships Coordinator

Customer Service Coordinator

Project Coordinator

Helpdesk Coordinator - Night Shifts

International Recruitment and Conversion Coordinator

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