Dispatcher Work, Jobs in Glasgow (with Salaries)

Repairs Scheduler
Sureserve —Glasgow
- £26,808 a year
- Monday to Friday
- Microsoft Word
- Computer literacy
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Direct Technical Controller (Part Time - Weekends) - Glasgow
City Facilities Management (UK) —Glasgow
- 8 hour shift
- Management
Operations Coordinator
Johnson Controls —Bellshill
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Controller Rail Replacement
Transport UK Rail Replacement —Glasgow
- £33,782.43 a year
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
11h
Planner/Scheduler
Acero Construction —Glasgow
- £25,420.00 - £39,790.61 a year
- Customer service
- Analysis skills
- Organisational skills
Quick apply
1d
Contract Administrator - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £24,374 a year
- Full-time
- Databases
- Contracts
- Communication skills
Dispatch Agent (Operations) - PART TIME - UK
Swissport International AG —Paisley
- £12.91 an hour
- Part-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
6d
City Lead - Glasgow
Ember —Glasgow
- £45,000 - £70,000 a year
- Full-time
- Master's degree
- Training & development
- Leadership
- Flexible schedule
Quick apply
Bus Station Regulator (BBS)
Strathclyde Partnership for Transport —Glasgow
- £14,091 - £14,581 a year
- Customer service
- Typing
- Communication skills
- Employee assistance programme
11h
Planner
Dolby Vivisol —Stirling
- £24,880 a year
- Full-time
- Customer service
- Data entry
- Organisational skills
- Free parking
- Employee discount
Quick apply
7h
Direct Technical Controller- Glasgow
City Facilities Management (UK) —Glasgow
- 8 hour shift
- Management
Transport Assistant:
Dunns Food and Drinks —High Blantyre
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee discount
Operations Controller
Evri —Glasgow
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave
Customer Service Coordinator
Bullet Express —Bothwell
- Full-time
- Computer literacy
- Data entry
- Communication skills
2h
Planner/Works Programmer
Mears Group —Glasgow
- Up to £32,000 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
12h
Direct Technical Controller - Glasgow
City Facilities Management (UK) —Glasgow
- Full-time
- Management
Transport admin clerk - Coatbridge
Alliance Healthcare —Coatbridge
- Full-time
- Microsoft Outlook
- Writing skills
- Data entry
6d
Distribution Coordinator
Warburtons —Bellshill
- £10,590 a year
- Weekends only
- Bakery
- Organisational skills
- Annual leave
- Employee discount
1d
Transport Clerk
Patersons Quarries —Coatbridge
- Full-time
- Computer literacy
- Analysis skills
- Computer skills
Quick apply
6d
Operations Administrator - Weighbridge
Smurfit Westrock Recovered Fiber UK —Kinning Park
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Data entry
- Organisational skills
Quick apply
5d

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Repairs Scheduler

Sureserve -
Glasgow

Quick apply

Job details

£26,808 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Appointment booking and call handling
Organisational skills
Customer interaction
Outbound calling
Communication skills

Full job description

At Sureserve Energy Services UK excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather.

We have an opportunity in our Glasgow office for a diligent and driven Repairs Scheduler.

Key Responsibilities:

Deliver efficient scheduling and re-scheduling works as required and schedule at least one/two weeks ahead.
Reconciliations of the previous day’s work
Managing capacity to deliver the workload, liaising with contract teams
Analyse workload data to ensure best scheduling practice is used (i.e. geography / skill set / existing works scheduled)
Support with inbound/outbound customer calls relating to repairs and servicing for all clients in a courteous and professional manner
Answer customer queries and take ownership of any issues arising through to completion
Raise jobs and make appointments using the main customer database and complete any associated administrative tasks as necessary logging information accurately and concisely
Ensure all jobs are assigned to the relevant engineers within designated regional/client areas
Ensure the engineers are aware of their daily schedules by assigning work their work and communicating any specific requirements
Support customers’ expectations, keep customers informed for early or late arrivals, redeploying and rescheduling appointments
Assign all emergency jobs to the relevant engineers within designated regional/client areas
Maximise diaries and support the delivery of the service team

Skills & Experience

Practical experience in scheduling, or similar, ideally within the housing or facilities sector
Experience with scheduling tools/software
Excellent communication skills gained within a customer focused capacity and confident communicating with clients, residents, engineers and management
Strong organisational skills with the ability to manage multiple tasks simultaneously and prioritise effectively
Ability to work under pressure, managing challenging situations calmly with problem/decision making skills
Adaptable and flexible to deal with fast changing situations and environments, an agile mindset
IT literate with proficiency in in MS Office (Word, Excel, Access) and have the ability to learn new systems quickly

Our package:

Salary £26,808
37.5 per week (Monday to Friday).
Pension scheme and family benefits.
Life assurance & access to flexible benefits scheme (bike to work scheme, healthcare cash plan).
29 days annual leave (Inc. statutory bank holidays and Christmas and New Year Closure!)
Employee assistance programme with 24 hours telephone and online access
Generous recommend a friend scheme.
Sureserve Group Legends scheme, with a reward for the ultimate legend!
Employee engagement events to bring together colleagues and families.

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Eligibility to work in the UK is required, and candidates will undergo background checks before starting employment.

Quick apply

Refine Your Search

dispatcher jobs in glasgow

Repairs Scheduler

Direct Technical Controller (Part Time - Weekends) - Glasgow

Operations Coordinator

Controller Rail Replacement

Planner/Scheduler

Contract Administrator - Glasgow Head Office

Dispatch Agent (Operations) - PART TIME - UK

City Lead - Glasgow

Bus Station Regulator (BBS)

Planner

Direct Technical Controller- Glasgow

Transport Assistant:

Operations Controller

Customer Service Coordinator

Planner/Works Programmer

Direct Technical Controller - Glasgow

Transport admin clerk - Coatbridge

Distribution Coordinator

Transport Clerk

Operations Administrator - Weighbridge

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