First rail Work, Jobs in Glasgow (with Salaries)

Helpdesk Coordinator
CPMS Ltd —Elderslie
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
3d
Rail Replacement Coordinator
First Bus —Glasgow
- £12.60 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Casual Sales Assistant
Sports Direct —Cumbernauld
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
6d
Facilities Assistant
Brodie Engineering Ltd —Kilmarnock
- Full-time
- Maintenance
- Plumbing
- Organisational skills
- Employee assistance programme
Quick apply
2d
Facilities Lead
Caledonian Sleeper —Glasgow
- £40,000.00 - £50,149.78 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Annual leave
- Employee discount
Sales Assistant
City Plumbing —Coatbridge
- From £12.71 an hour
- Full-time
- Annual leave
- Employee assistance programme
Plant Technician
Ground Control —Falkirk
- Full-time
- Hybrid work
- Construction
- Annual leave
- Life insurance
Quick apply
Stonemason
AmcoGiffen —Glasgow
- Overtime
- Maintenance
- Continuous improvement
- Life insurance
Quick apply
Digital Delivery Manager
Public Sector Resourcing —Glasgow
- Full-time
- Management
- Communication skills
11d
Field Support Engineer
ALSTOM —Glasgow
- £52,000 a year
- Schematics
- Engineering
- Electrical Engineering
- Annual leave
4d
Mechanical Fitter
McCulloch Group —Kilmarnock
- £40,000 - £43,000 a year
- Full-time
- AutoCAD
- Programmable logic controllers
- Maths
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Graduate Civil Engineer
Amey Ltd —Motherwell
- From £30,000 a year
- Part-time
- Employee discount
Quick apply
Graduate Civil Engineer - Water & Flood Management
Amey Ltd —Motherwell
- From £30,000 a year
- Part-time
- Engineering
- Bachelor's degree
- Communication skills
- Employee discount
Quick apply
Scheme Project Manager (CD)
Network Rail —Glasgow
- £43,588 - £57,464 a year
- Full-time
- No degree
- Communication skills
4d
L3 Rope Access Technician
AmcoGiffen —Irvine
- Full-time
- First Aid Certification
- Travel
- Communication skills
- Life insurance
Quick apply
4d
Procurement Consultant
Turner & Townsend —Glasgow
- Full-time
- Engineering
- Travel
- Contracts
Quick apply
Engineering Manager
Stagecoach —Kilmarnock
- £55,000 a year
- Overtime
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Technical Engineer (Electrical)
Strathclyde Partnership for Transport —Glasgow
- £49,670 - £55,490 a year
- Monday to Friday
- Communication skills
- Employee assistance programme
6d
Driver and Branch Sales Assistant - Flexible hours
City Plumbing —Bellshill
- £12.71 - £13.93 an hour
- Full-time
- Driving
- Annual leave
- Employee assistance programme
Principal Flood Modeller
Civic —Glasgow
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply

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Helpdesk Coordinator

CPMS Ltd -
Elderslie

Quick apply

Job details

Full-time
3 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
English
Microsoft Office
Phone etiquette
Time management

Full job description

About CPMS

CPMS are a key supplier across the UK rail network, providing a diverse and comprehensive range of services in a variety of disciplines including infrastructure, construction, maintenance and building services.

We pride ourselves on delivering innovative and sustainable, multi disciplined solutions. This involved a strategic approach working collaboratively with our clients to ensure the effective operation, maintenance and renewal of rail infrastructure in a manner that minimises environmental impact, optimises resource utilisation, promotes resilience and enhances overall sustainability.

About the Role

We have an exciting opportunity for a knowledgeable, confident and enthusiastic Helpdesk Coordinator to join our small but busy team at our Head Office in Elderslie. This is a key support role within the business, acting as a central point of contact to ensure operational and administrative activities run smoothly and efficiently.

The successful candidate will play a vital role in coordinating day-to-day support requests, maintaining accurate system records and providing a high standard of service to both internal teams and external customers. Working in a fast-paced environment, you will be responsible for prioritising tasks, managing information across multiple systems and supporting the wider team to deliver timely and effective services across the rail network.

This role would suit an organised and proactive individual who thrives on responsibility, enjoys problem-solving and takes pride in delivering excellent customer service as part of a collaborative team.

Role Responsibilities

Coordinate and distribute work orders to Managers, ensuring clarity and timely action
Process purchase orders accurately and within agreed timescales
Log all reactive and planned tasks accurately within the CAFM system and prepare comprehensive job packs
Maintain and update the CAFM system with key information, including operative attendance, arrival and departure times, and job completion details
Act as the first point of contact for incoming calls, managing high call volumes in a professional, efficient and courteous manner
Manage the helpdesk inbox daily, ensuring all requests are logged, prioritised and responded to appropriately
Support the wider team with general administrative duties to ensure smooth day-to-day operations

What we are looking for

Excellent knowledge of Microsoft Office packages
Excellent time management skills
Ability to communicate effectively and demonstrate a high standard of customer service skills
Ability to organise own work schedule whilst working as part of a team
Experience within a similar role

What we can offer

Competitive salary
Company Pension
31 days annual leave, inclusive of bank holidays
Learning and Development opportunities

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

first rail jobs in glasgow

Helpdesk Coordinator

Rail Replacement Coordinator

Casual Sales Assistant

Facilities Assistant

Facilities Lead

Sales Assistant

Plant Technician

Stonemason

Digital Delivery Manager

Field Support Engineer

Mechanical Fitter

Graduate Civil Engineer

Graduate Civil Engineer - Water & Flood Management

Scheme Project Manager (CD)

L3 Rope Access Technician

Procurement Consultant

Engineering Manager

Technical Engineer (Electrical)

Driver and Branch Sales Assistant - Flexible hours

Principal Flood Modeller

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