Liaison Work, Jobs in Glossop, Dby (with Salaries)

Tenant Liaison Officer
Leodis Commercial Limited —Sheffield
- £15 an hour
- Temporary
- Administrative experience
- Data entry
- In-person
- Free parking
- Flexitime
Quick apply
Agile Project Coordinator
P3M Recruitment —Altrincham
- £33,000 - £38,000 a year
- Full-time
- Azure
- Software development
- Agile
Quick apply
5d
Service Advisor (Wilmslow)
The Halliwell Jones Group —Wilmslow
- £30,000 - £36,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick apply
Activity Coordinator
Knowle Court Ltd —Huddersfield
- £13.25 an hour
- Full-time
- Organisational skills
- In-person
- Care plans
Quick apply
13d
Communication Support Worker
The Sheffield College —Sheffield
- £32,942.51 - £39,308.99 a year
- Free parking
- Annual leave
Deputy Manager
Kids Inc Residential Services —Stockport
- From £34,174.40 a year
- Full-time
- Management
- In-person
- Leadership
- Referral programme
- Sick pay
Quick apply
School Support Officer (Healthy Lifestyles)
Purely Nutrition Ltd —Halifax
- From £13.50 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexitime
Quick apply
9d
Planning Coordinator
BURMATEX LIMITED —Ossett
- £26,500 - £27,500 a year
- Full-time
- Microsoft Excel
- Oracle
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Despatch Coordinator
Naylor —Barnsley
- Up to £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
Quick apply
6d
Data Administrator
Change Grow Live —Sheffield
- £26,296.03 a year
- Administrative experience
- IT
- Employee discount
Account Manager
razorblue Careers —Salford
- £32,000 - £36,000 a year
- Hybrid work
- English
- Microsoft Office
- IT
- Life insurance
- Referral programme
Quick apply
Quality Assurance Officer
TouchStar Technologies LTD —Trafford
- £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
13d
Student Mentor
The Sheffield College —Sheffield
- £19.33 an hour
- Full-time
- Free parking
- Annual leave
2d
Customer Support Analyst
OCLC —Sheffield
- £25,000 - £32,450 a year
- Full-time
- Hybrid work
- English
- Analysis skills
6d
Business Services Officer
Highburton CE First Academy —Huddersfield
- £28,598 - £31,537 a year
- Full-time
- Human resources
- In-person
- School
Quick apply
3d
Stakeholder Engagement Officer
Strabag —Manchester
- Computer literacy
- Business
Water Sampling Technician
Tetra Tech —Manchester
- £27,976 a year
- Overtime
- Organisational skills
5d
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
9d
Buying Support Officer
Derbyshire Support Facilities Services —Chesterfield
- £24,853 a year
- Full-time
9d
Ecologist
Urban Green —Manchester
- Full-time
- Hybrid work
Quick apply
6d

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Tenant Liaison Officer

Leodis Commercial Limited
Sheffield

Quick apply

Job details

Temporary
£15 an hour

Benefits

Free parking
Flexitime

Qualifications

GCSE
Yardi
Administrative experience
Data entry
Office experience

Full job description

JOB GUIDE

Resident Liaison Officer

JOB TITLE: Resident Liaison Officer

RESPONSIBLE TO: Contract Manager

PURPOSE OF JOB

To provide consultation and support to tenants / residents prior to, during and after the works to their homes, ensuring high levels of customer satisfaction.

SCOPE OF JOB

To provide resident liaison services on specified site(s) throughout Greater Manchester and Lancashire.

HOURS OF WORK

Site opening hours are from 8.00am to 4.30pm Monday to Thursday. Staff receive half hour for lunch.

KEY AREAS AND TASKS

1. Providing consultation to tenants prior to work commencing in their properties.

a. Carry out choice events/individual consultation with tenants regarding future work, and coordinate tenant’s choices as appropriate to scheme.

b. Generate and distribute relevant pre-works correspondence to residents before the works begin, including introduction letters; Getting to Know You letters; intro leaflets; 14 day notices; 7 day notices; 48/24 hour notice.

c. Carry out tenant inductions and pre-works/“getting to know you” surveys prior to work commencing in homes and pass relevant information to site management teams.

d. Record and monitor no access, reporting three times no access to client.

e. Record and monitor refusals. Ensure relevant forms completed and reported to client.

f. Agree appropriate liaison and future access arrangements with residents.

g. Provide and organise support needs; packing boxes; storage; respite and care needs and other facilities as required and agreed.

h. Develop data base of appropriate community stakeholders, i.e. Tenants and Residents Associations, police, local shops, schools and businesses etc.

i. Organise and facilitate and attend Open Day / scheme launch event.

2. Providing on-going support, consultation and provision of information to tenants whilst work is carried out on their properties.

a. Maintain and distribute routine correspondence during the works as required by the client / scheme.

b. During the works on properties, visit tenants homes (target at least daily). Ensure site team have laid dust sheets and protected belongings accordingly. Address any customer issues arising from works.

c. Maintain access to properties as required by site management to allow effective working.

d. Register resident issues and complaints on Issues Log and monitor sheet and resolve as per company procedures.

e. Ensure the site teams are briefed and updated regarding any relevant resident requirements and circumstances.

f. Develop and maintain ‘house files’ for all properties affected by the works, ensuring all correspondence to and from residents is recorded.

g. Liaise and work in conjunction with the client liaison representative(s).

h. Liaise and maintain relationships with relevant local community stakeholders.

3. Ensuring all communication and liaison activities are carried out to the satisfaction of all stakeholders

a. Where appropriate to the scheme, ensure resident surveys are issued and returned. Target response rate is 85%.

b. Record satisfaction data on monitor sheet.

c. Maintain no access, issues, refusal, satisfaction, progress monitor sheet and submit to Partnerships Manager at the end of each month.

d. Provide information and reports as required by site manager and support staff.

e. Attend site meetings as required.

f. Attend client and resident meetings where appropriate.

g. Identify and report to Site Manager and Partnerships Manager any community initiatives, good news stories or PR opportunities.

h. Attend client and resident events as requested.

i. Carry out responsibilities with clear regard to Emanuel Whittaker’s Equality and Dignity at Work, Health and Safety, and other relevant employee focused policies and procedures.

j. Assist in any other relevant tasks as identified by line manager/department.

Pay: £15.00 per hour

Benefits:

Flexitime
Free parking

Work Location: In person

Quick apply

Refine Your Search

liaison jobs in glossop, dby

Tenant Liaison Officer

Agile Project Coordinator

Service Advisor (Wilmslow)

Activity Coordinator

Communication Support Worker

Deputy Manager

School Support Officer (Healthy Lifestyles)

Planning Coordinator

Despatch Coordinator

Data Administrator

Account Manager

Quality Assurance Officer

Student Mentor

Customer Support Analyst

Business Services Officer

Stakeholder Engagement Officer

Water Sampling Technician

Customer Service Manager X2

Buying Support Officer

Ecologist

I want to receive the latest job alerts for liaison in glossop, dby

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