Incident manager Work, Jobs in Gloucester, Gls (with Salaries)

Operational Resilience Manager
Benefact Group —Gloucester
- Full-time
- Hybrid work
- Analysis skills
- Travel
- IT
- Annual leave
- Employee assistance programme
General Manager- Head and Neck, Band 8b
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £66,582 - £77,368 a year
- Full-time
- Leadership
1d
Service Delivery Manager
Commercial —Cheltenham
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- IT
- Leadership
- Work from home
- Employee assistance programme
Quick apply
Change Manager
Claranet —Gloucester
- Full-time
- Travel
- IT
- Financial services
General Manager - Urology, Breast & Vascular, Band 8b
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £66,582 - £77,368 a year
- Full-time
- Leadership
1d
School Business Manager - Longlevens Primary Federation
Longlevens Primary Federation —Gloucester
- From £52,413 a year
- Full-time
- Bachelor's degree
- In-person
- School
Quick apply
2d
Risk Manager
PoloWorks —Cheltenham
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Manager
DXC Technology —Gloucester
- Full-time
- Data analysis skills
- AWS
- Bachelor's degree
Facilities Compliance Manager
Caring for Communities and People —Cheltenham
- £31,060 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- In-person
- Annual leave
- Employee discount
9d
IT Service Desk Manager
Northrop Grumman —Cheltenham
- £55,000 - £65,000 a year
- Travel
- IT
- Leadership
Data Protection Adviser
Benefact Group —Gloucester
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Enterprise Applications Manager
Northrop Grumman —Cheltenham
- Hybrid work
- Computer Science
- Analysis skills
- Travel
Senior Team Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Full-time
- Administrative experience
- Organisational skills
8d
Cloud Operations Manager
Finova —Cheltenham
- Hybrid work
- Azure
- Management
- AWS
- Annual leave
- Employee assistance programme
13d
Senior Recovery Practitioner
Abbeycare —Gloucester
- £32,760 a year
- 12 hour shift
- Supervising experience
- Mentoring
- Organisational skills
- Free parking
- Sick pay
Quick apply
1d
Head of Technical - Food Manufacturing
NEWBERRY INTERNATIONAL PRODUCE LTD —Ledbury
- £70,000 - £80,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Free parking
Quick apply
Emergency Response Volunteer (Gloucestershire)
British Red Cross Volunteer —Gloucester
- 12 hour shift
- English
- Driving
Project Coordinator
Mitie —Gloucester
- Full-time
- Travel
- Organisational skills
- SharePoint
Healthcare Assistant
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
17h
Receptionist Band 2- Womens & Childrens
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- Travel
- Annual leave
- Employee discount
2d

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Operational Resilience Manager

Benefact Group
Gloucester

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Supply chain
Analysis skills
Incident response
IT
Business

Full job description

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Gloucester

Job Ref: 204987

About the role

Benefact Group are looking for an Operational Resilience Manager to join our Gloucester office.

As an Operational Resilience Manager you'll lead the ongoing evolution, optimisation and practical application of the company’s Operational Resilience framework. You'll ensure the organisation is prepared to prevent, respond to, recover and learn from disruptive incidents, in compliance with regulatory requirements and alignment with industry best practices. This includes aligning to the spirit and direction of FCA/PRA expectations across a multi-entity Group.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

Lead the ongoing evolution of the Operational Resilience framework, ensuring alignment with regulatory standards, horizon scanning and organisational strategy.

Own and run the annual Operational Resilience cycle ensuring outputs are robust, evidenced and ready for Board, Audit and Regulatory scrutiny, including the review and documentation of Important Business Services, Impact Tolerances and end‑to‑end service mapping and analysis.

Design and deliver advanced resilience testing programmes; including severe but plausible scenario tests, and crisis simulations to assess and strengthen resilience capabilities. Ensure that exercises are challenging, well documented and drive change.

Coordinate incident response and post‑incident reviews, providing clear insights and ensuring lessons learned translate into measurable improvements.

Build strong relationships with service owners and enhance capability and organisation‑wide resilience awareness through training, guidance and expert support.

Provide constructive challenge and expert guidance to stakeholders across the organisation.

What you'll need to have

Proven experience in leading Operational Resilience functions within general insurance or financial services (Business Continuity & Crisis Management desirable).

Deep understanding of Operational Resilience principles and methodologies

Familiarity with IT resilience concepts including cyber security, data protection and technology recovery

Experience of crisis management and incident response during disruption events

Experience in/ capable of working and communicating with colleagues at all levels, including Senior Management, using knowledge, experience and credibility to influence and lead change

Strong analytical and project management capabilities

Degree in Risk Management, Business, IT, or related field

Professional certifications such as CBCI, MBCI, ISO 22301 Lead Implementer or Auditor.

Ability to travel occasionally & willingness to participate in out-of-hours crisis response as required

What makes you stand out

Strong knowledge of UK regulatory requirements (FCA, PRA, Solvency II)

Experience working with third-party risk and supply chain resilience

Insurance qualifications

What we offer

A competitive salary - let's discuss it

Hybrid working

Group Personal Pension - up to 12% employer contribution

Generous annual bonus scheme: on-target bonus between 7.5% and 30%

28 days annual leave plus bank holidays, and a holiday buy and sell scheme

An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

£200 annual personal grant to a charity of your choice

Encouraged to take at least one volunteering day per year

Employee Assistance Programme

Full study support to gain professional qualifications

Access to virtual GP

Enhanced maternity and paternity pay

Hear from the hiring manager

“This is a key opportunity to lead and continuously enhance the organisation’s Operational Resilience framework, ensuring we can withstand, respond to and recover from disruption while meeting evolving regulatory expectations. You’ll play a central role in strengthening resilience capabilities across the business, shaping strategy, influencing senior leaders to develop a more robust and resilient organisation.”

About us

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

Directory of Social Change’s UK Guides to Company Giving 2017-26

Apply Now

Refine Your Search

incident manager jobs in gloucester, gls

Operational Resilience Manager

General Manager- Head and Neck, Band 8b

Service Delivery Manager

Change Manager

General Manager - Urology, Breast & Vascular, Band 8b

School Business Manager - Longlevens Primary Federation

Risk Manager

Service Manager

Facilities Compliance Manager

IT Service Desk Manager

Data Protection Adviser

Enterprise Applications Manager

Senior Team Administrator

Cloud Operations Manager

Senior Recovery Practitioner

Head of Technical - Food Manufacturing

Emergency Response Volunteer (Gloucestershire)

Project Coordinator

Healthcare Assistant

Receptionist Band 2- Womens & Childrens

I want to receive the latest job alerts for incident manager in gloucester, gls

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