Insurance specialist Work, Jobs in Gloucester, Gls (with Salaries)

Collections Specialist
Ecotricity —Stroud
- £25,550 - £27,518 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
- Employee discount
Quick apply
12d
Insurance Specialist
PoloWorks —Cheltenham
- £30,000 - £35,000 a year
- Hybrid work
- English
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Community Engagement Executive
Midlands Air Ambulance Charity —Worcester
- £26,000 - £28,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Store discount
Quick apply
Insurance Advisor
Howden Group Holdings —Hereford
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Service Coordinator
Oxford Metric —Barnwood
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
3h
Compliance Analyst (Client Outcomes)
Attivo Group —Cheltenham
- £32,500 a year
- Full-time
- Hybrid work
- Customer service
- Maths
- Continuous improvement
Quick apply
16h
Senior Insurance Specialist
PoloWorks —Cheltenham
- £27,300 - £30,000 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Coordinator
Industrial Vision & Metrology Systems Ltd —Gloucester
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
5h
Product Support Engineer
embedded world —Tewkesbury
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- English
- Programmable logic controllers
- No degree
- Free parking
- Relocation assistance
Quick apply
5h
Transformation Lead
Ecotricity —Stroud
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
- Project management
- Free parking
- Employee discount
Quick apply
23h
Finance Assistant
Network Power Connections Ltd —Worcester
- £25,000 - £30,000 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- IT
- Flexitime
Quick apply
3h
FP&A Analyst
Attivo Group —Cheltenham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Work from home
Quick apply
11d
Automotive Product Specialist
Waylands Automotive —Gloucester
- £29,741.40 a year
- Monday to Friday
- Life insurance
Protection specialist
The Mortgage Brain —Gloucester
- Customer service
- IT
ERP System Support Specialist
St. James's Place —Cirencester
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Communication skills
- Annual leave
7d
Warehouse Operative
Advanced Water Company —Pershore
- From £26,500 a year
- Full-time
- Warehouse experience
- Computer skills
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Implementation Test Consultant
Finova —Cheltenham
- Hybrid work
- Analysis skills
- Software development
- Communication skills
- Annual leave
- Employee assistance programme
Business Support Administrator
Benefact Group —Cheltenham
- Full-time
- Hybrid work
- Annual leave
- Sick pay
13d
Partnership Account Executive
Benefact Group —Cheltenham
- Full-time
- Communication skills
- Annual leave
- Sick pay
11d
Systems Engineer Specialist
DAINTTA —Cheltenham
- £45,000 - £83,000 a year
- Full-time
- No degree
- Computer networking
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for insurance specialist in gloucester, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Collections Specialist

Ecotricity
Stroud

Quick apply

Job details

Permanent | Full-time
£25,550 - £27,518 a year
12 days ago

Benefits

Free parking
Casual dress
Additional leave
Cycle to work scheme
Employee mentoring programme
Discounted or free food
Company pension
Canteen
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
Computer literacy
Microsoft Office
IT

Full job description

Location: Hybrid/Stroud

Salary Details: £25,550 - £27,518 DoE and £2,500 OTE

Advertising End Date: 03 Jul 2026

About The Role

Working within Ecotricity’s Debt Management Department, the objective of this position is to maximise cash collections and minimise bad debt through excellent customer service and effective debt recovery processes.

We have the challenging task of balancing the needs of our customers with our needs as a business, all within a regulatory framework shaped by quality, compliance, and a drive for exceptional customer service.
We aim to support our customers struggling with their energy bills back to financial health by being patient, kind and fair. We try and resolve all manner of complex queries, providing opportunities within the team to take on greater ownership.

There’s a lot to learn in this role in a fast-paced and dynamic environment. Every day we will come across problems we’ve not seen before and will have to look for creative and practical solutions. This role helps to build knowledge and encourages development.

In addition to the core responsibilities, you may be responsible for undertaking other project-based work as the need arises from across Ecotricity group – all aimed at delivering a high and consistent quality of service to Ecotricity customers.

Core responsibilities:

Engage with customers in financial difficulty, communicating with passion across inbound and outbound calls, email and app contact.
Take payments and negotiate affordable repayment options with customers and their representatives to get the best possible outcome for the customer and the Company. 
Quickly understand the root cause of customer contact, taking ownership for solving queries (which can be both sensitive and complex in nature) first time by working with other departments.
Process, cleanse and format data and update systems and records accurately, including external industry bodies.
Adhere to industry compliance and regulations such as the Data Protection Act, Vulnerability Commitment, etc.
Take ownership for the personal and team success by effectively managing your time.
Identify and implement continuous improvements in ways of working within the team and customer service experience.
Take accountability for your own development using the development tools and support provided.
Coach your teammates or colleagues from other departments in areas where you have a deeper level of debt knowledge helping to enhance the overall knowledge across the team and the Company.
Complete any other ad-hoc duties as requested by Manager or Head of Department.

The team is open six days a week from 8:30am - 6.00pm, therefore Saturday work is required on a rota basis. For this role, you'll need to be based within a reasonable distance and able to travel to our office in Stroud, Gloucestershire as the role required a weekly office presence, inline with the agreed hybrid working rota.

Salary £25,550 - £27,518 DoE and £2,500 OTE

About You

Essential skills:

Excellent and professional customer interaction/telephony skills delivering high level of customer service in either face to face or office-based roles.
Collections and energy industry experience desirable but not essential.
Experience of using multiple IT systems simultaneously with good computer literacy (including Microsoft Office software packages).
High level of resilience and positivity managing change in an ever-evolving energy market whilst providing support and reassuring advice to our customers who are facing financial challenges.
Enjoys working with others, building rapport with customers and colleagues but also thrives independently.
Able to listen, speak and write confidently and with great attention to detail.
Takes ownership of complex issues, can work with customers or colleagues to find solutions and deliver them in a friendly and timely manner.

About Us

What's in it for you...

Healthcare plan, life assurance and generous pension contribution
Volunteering Day
Hybrid Working
Various company discounts (including shops, gyms, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Flexibility Statement

The fast moving nature of the business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to utilise our people in the best possible way at all times and helps our colleagues to make the best contribution in a changing environment.

Ecotricity is Britain's overall greenest energy company- it’s more than just green energy – the breadth and depth of our work on green issues is unmatched. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too – we have built windmills and sun parks in Britain. We call this turning 'bills into mills'.

We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.

Pay: £25,550.00-£27,518.00 per year

Benefits:

Additional leave
Canteen
Casual dress
Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Employee mentoring programme
Enhanced maternity leave
Enhanced paternity leave
Free parking
Life insurance
On-site parking
Paid volunteer time
Referral programme
Sick pay

Application question(s):

Will you now or in the future require sponsorship for employment visa status?
Ecotricity offers hybrid working, are you able to reliably commute to our Stroud office?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Stroud GL5 3BY

Quick apply

Refine Your Search

insurance specialist jobs in gloucester, gls

Collections Specialist

Insurance Specialist

Community Engagement Executive

Insurance Advisor

Service Coordinator

Compliance Analyst (Client Outcomes)

Senior Insurance Specialist

Service Coordinator

Product Support Engineer

Transformation Lead

Finance Assistant

FP&A Analyst

Automotive Product Specialist

Protection specialist

ERP System Support Specialist

Warehouse Operative

Implementation Test Consultant

Business Support Administrator

Partnership Account Executive

Systems Engineer Specialist

I want to receive the latest job alerts for insurance specialist in gloucester, gls

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected