Service delivery manager Work, Jobs in Glusburn, Nyk (with Salaries)

Service Delivery Manager
Kone —Keighley
- Full-time
- Hybrid work
- Management
- Salesforce
- English
10d
Customer Delivery Driver - Skipton
Tesco UK —Skipton
- £14.18 - £15.45 an hour
- Full-time
- Employee discount
5d
Service Delivery Manager
Evri —Morley
- £49,000 - £54,000 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
10d
District Manager
Change Grow Live —Nelson
- £40,889.21 - £45,583.51 a year
- Supervising experience
- Communication skills
- Annual leave
- Employee assistance programme
12d
Shift Manager
Greggs —Ilkley
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
CLEANER
Lancashire County Council —Colne
- £7,024 a month
- Part-time
- School
3d
Customer Experience Lead
United Gas and Power —Guiseley
- Monday to Friday
- Customer service
- Microsoft Office
- Leadership
- Annual leave
Quick apply
5d
Cook Manager
Mellors Catering Services Limited —Keighley
- £14 an hour
- Full-time
- Hospitality
- Culinary experience
- Cooking
Quick apply
12d
EPRR Manager
Bradford District Care NHS Foundation Trust —Bradford
- £57,528 - £64,750 a year
- Full-time
3d
Assistant Case Manager
Resurgence Case Management Ltd —Colne
- £27,000 - £29,000 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
4d
Director of Campus Operations
Study Group —Leeds
- £50,000 - £500,000 a year
- Full-time
- Bachelor's degree
- Leadership
- Teaching
Quick apply
Project Manager
The Wyedean Weaving Co Ltd —Haworth
- £32,000 - £37,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
8d
Technology - Delivery Manager
Pharmacy2U —Leeds
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Agile
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
5d
Assistant Manager (Full or Part Time)
Pickles Pubs —Keighley
- £26,000 - £30,000 a year
- Part-time
- Serving
- Hospitality
- Bar
Quick apply
1d
Service Delivery Manager
Compliance365 —Wakefield
- £28,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Presentation skills
- Free parking
Quick apply
8d
Project Manager
The Avalon Group —Harrogate
- £40,800 a year
- Full-time
- Management
- Supervising experience
- Project management
- Work from home
- Employee discount
Quick apply
5d
Assistant General Manager
David Lloyd Leisure Ltd —Harrogate
- Customer service
- Employee discount
11d
Senior Agile Delivery Manager
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Continuous improvement
- Agile
- In-person
- Employee discount
11d
Health Independent Domestic Violence Advisor
East Lancashire Hospitals NHS Trust —Burnley
- £32,073 - £39,043 a year
- Part-time
- Communication skills
2d
Wellbeing Service Manager (Carer Counselling Service)
Carers' Resource —Shipley
- £32,000 - £35,050 a year
- Part-time
- Management
- Administrative experience
- Supervising experience
Quick apply

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Service Delivery Manager

Kone -
Keighley

Apply Now

Job details

Full-time
10 days ago

Benefits

Company pension
Private medical insurance
Paid volunteer time

Qualifications

Management
Salesforce
English
Microsoft Office
IT
Leadership
Communication skills

Full job description

Purpose

Service Delivery Manager evaluates, develops, and leads one of the Service Delivery teams to ensure that the organization’s strategy is implemented and executed effectively, consistently, and according to the established guidelines and budgets.

Service Delivery Manager develops customer centricity and ensures operational excellence in their team.

Responsibilities & Key Activities

General Manager responsibilities

People management e.g., setting targets, conducting development plan discussions for team members
Facilitates information sharing and creates collaborative working environment
Drives competence development in the team
Drives behavior to represent KONE as one team towards the customer
Monitors and leads the performance and KPI adherence of the team
Uses data to bring forward ideas to improve customer experience and operational efficiency
Keeps an eye on short and long-term development

Analyse, organise and optimise Teams operations

Ensures team’s compliance with company policies
Manages the team’s operation within budget
Ensures processes are followed according to defined global processes
Understands and keeps updated on teams’ systems
When relevant to the team, ensures emergency/contingency/crisis* recovery plans are in place and conducts periodic drills
Implements and ensure proper working of new tools/processes/system
Meets KPI targets

Manage Team members

Ensures hiring of competent resources
Ensures new colleagues are properly onboarded and trained before performing their activities
Ensures continuous improvement of skill levels through training, coaching, or similar
Creates a friendly and desirable working environment to maximise turnover rate

Customer Management

Ensures complaints are promptly replied to and followed up

Entry Requirements

Proven leadership and managerial experience, including coaching, motivation, and team development
Experienced Service Management professional
Customer-focused, service-oriented mind-set
Experience in process development and implementation of new practices
Good technical experience
IT literacy. Fluent in MS Office, Excel, and Word skills. SAP & Salesforce knowledge preferable.

Good communication skills in both written & spoken English.

What KONE can offer:

We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift & escalators industry, Bonus, Car, Dental Insurance, Private Medical Insurance, Kone Discounts, Prolonged Disability Insurance (PDI), Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Apply Now

Refine Your Search

service delivery manager jobs in glusburn, nyk

Service Delivery Manager

Customer Delivery Driver - Skipton

Service Delivery Manager

District Manager

Shift Manager

CLEANER

Customer Experience Lead

Cook Manager

EPRR Manager

Assistant Case Manager

Director of Campus Operations

Project Manager

Technology - Delivery Manager

Assistant Manager (Full or Part Time)

Service Delivery Manager

Project Manager

Assistant General Manager

Senior Agile Delivery Manager

Health Independent Domestic Violence Advisor

Wellbeing Service Manager (Carer Counselling Service)

I want to receive the latest job alerts for service delivery manager in glusburn, nyk

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