Fully qualified Work, Jobs in Godalming, Sry (with Salaries)

Customer Service Advisor
Zentiva Group, a.s. —Guildford
- Full-time
- Sales
- Customer service
- ERP systems
10d
Trainee Accountant (AAT/ACCA), Henfield Practice
Accountancy & Business Matters Limited —Henfield
- £26,500 - £30,000 a year
- Full-time
- Accounting
- IT
- In-person
- Free parking
Quick apply
Senior Administrator
Learning Partners Academy Trust —Guildford
- £31,481 - £33,764 a year
- Part-time
- Administrative experience
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
4d
Metro Guard - Guildford
South Western Railway —Guildford
- £27,941 - £40,292 a year
- Full-time
- Annual leave
- Employee discount
2d
Finance Manager
Learning Partners Academy Trust —Godalming
- £13,959 - £20,938 a year
- Part-time
- School
Mobile Hearing Aid Audiologist, Guildford
Leightons Opticians & Hearing Care —Guildford
- £50,000 - £120,000 a year
- Annual leave
- Gym membership
Finance Assistant
Learning Partners Academy Trust —Guildford
- £17,575 - £18,830 a year
- Part-time
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
- Employee discount
5d
Machine Mover / Rigger
DDK Machine Movers Ltd —Guildford
- £34,000 - £52,000 a year
- Full-time
- Hotel
- Mechanical knowledge
- Free parking
- Profit sharing
Quick apply
Customer Service Advisor
Pen Underwriting —Liphook
- Customer service
- Microsoft Office
- Administrative experience
- Employee stock purchase plan
- Life insurance
10d
Procurement Analyst
Learning Partners Academy Trust —Guildford
- £34,970 - £37,724 a year
- Part-time
- Project management
- Travel
- Organisational skills
- Employee assistance programme
- Employee discount
4d
Biotechnologist - Day Shift
Lonza —Slough
- Full-time
- English
- Organisational skills
Exam Invigilator
The Sixth Form College Farnborough —Farnborough
- £12.83 - £14.38 an hour
- Call to connect
- Microsoft Word
Senior M365 Platform Engineer
BCA —Hook
- Up to £52,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Mentoring
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
Aircraft Maintenance Engineering Industry Coach / Assessor
Farnborough College of Technology —Aldershot
- Part-time
- Free parking
- Employee assistance programme
Admissions Officer
The Sixth Form College Farnborough —Farnborough
- £26,673 - £33,165 a year
- Full-time
- Microsoft Word
9d
Receptionist (Wednesday-Friday)
Fullbrook School —New Haw
- £14,390 - £15,410 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
2d
Camp Lifeguard – Summer Role
Yateley Manor School —Yateley
- £12.21 an hour
- Childcare
- Master's degree
- Working with children
Quick apply
Resident Host (Leatherhead)
Get Living —Leatherhead
- Weekend availability
- Customer service
- Microsoft Office
- Computer skills
4d
Lecturer in Early Years
Farnborough College of Technology —Aldershot
- Part-time
- Teaching
- Free parking
- Employee assistance programme
Engineering Coach/Mentor Apprenticeships
Farnborough College of Technology —Aldershot
- Full-time
- Travel
- IT
- Communication skills
- Free parking
- Employee assistance programme
8d

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Customer Service Advisor

Zentiva Group, a.s. -
Guildford

Apply Now

Job details

Full-time
10 days ago

Qualifications

Sales
Customer service
SAP
Supply chain
ERP systems
ATS
Microsoft Office
IT support
Communication skills
A Level

Full job description

Position Purpose:

To provide a first-class customer enquiry service, with a strong focus on managing orders, product information, and claims. The role works proactively with customers to support initiatives that add value to the overall sales proposition and ensures a strong understanding of the Commercial Customer’s needs in a rapidly changing environment.

Key Responsibilities and Duties:

Customer Contact Management

Respond professionally and within agreed timelines to phone and email enquiries.
Handle requests related to product information, invoice queries, and general company information.

Order Processing

Receive and process customer orders via EDI, email, and phone.
Upload pricing information and resolve pricing discrepancies.
Remove order blocks (including EDI blocks) to ensure efficient processing with logistics partners.
Work cross-functionally to mitigate supply constraints and out-of-stock challenges.
Apply audit controls to ensure compliance with trading terms, credit checks, and authorised pricing.
Liaise with logistics partners to ensure service and control requirements are met.

Claims Processing

Record and manage invoice claims and payment disputes through to resolution.
Monitor claim reason codes and support continuous process improvements internally and with customers.

Key Account Development

Act as a key link between assigned customers and the Account Manager.
Manage and share stock information with customers.
Monitor customer websites (where applicable) to track product availability.
Maintain an accurate and up-to-date customer account database.

Business Initiatives

Support and implement customer-focused initiatives based on feedback from the Annual Customer Survey.
Identify and share best practices to improve overall customer service.

SOP Maintenance

Ensure Standard Operating Procedures (SOPs) are in place and updated to reflect current operations.

Other Responsibilities

Follow GxP principles and complete required training.
Adhere to Health, Safety, and Environmental policies (ESMS).
Report any pharmacovigilance-related information as required.
Comply with all internal policies, including the Code of Ethics.

Key Working Relationships

Collaborate internally with Supply Chain, Customer Service, Commercial teams, Finance, IT, Quality, Medical Information, and the General Manager.
Build and maintain strong relationships with customers, logistics partners (3PL), and IT support teams.

Qualifications & Required Skills:

Education & Training

Educated to A-level or equivalent professional qualification.
Proficiency in MS Office.
SAP experience is desirable.

Professional Skills & Knowledge

Strong communication and listening skills.
High attention to detail and accuracy.
Organised and able to prioritise workload effectively.
Self-driven and proactive, with a hands-on approach.
Adaptable with strong problem-solving skills.
Passionate about delivering excellent customer service.
A collaborative team player with a positive mindset.

Experience

Previous experience in a customer-facing or supply chain environment is desirable.
Experience in the pharmaceutical industry is an advantage.
Familiarity with ERP systems is beneficial.

Our Recruitment Process:

To be considered for this role, please apply via our Applicant Tracking System and refrain from sending your CV by email. After the application period closes, our Recruitment team will review all applications against the role requirements. Successful candidates will be contacted for an initial screening interview, followed by further discussions with hiring managers. Candidates who are not selected will be informed in writing.

Diversity & Inclusion at Zentiva:

Diversity is a fact. Inclusion is an act @Zentiva.

At Zentiva, we are a team of 5000 unique talents united by our purpose to provide health and wellbeing for all generations. We are committed to creating a workplace where everyone feels valued, can be themselves, and can contribute fully. We welcome applications from all qualified candidates, regardless of background, beliefs, or life experiences.

Apply Now

Refine Your Search

fully qualified jobs in godalming, sry

Customer Service Advisor

Trainee Accountant (AAT/ACCA), Henfield Practice

Senior Administrator

Metro Guard - Guildford

Finance Manager

Mobile Hearing Aid Audiologist, Guildford

Finance Assistant

Machine Mover / Rigger

Customer Service Advisor

Procurement Analyst

Biotechnologist - Day Shift

Exam Invigilator

Senior M365 Platform Engineer

Aircraft Maintenance Engineering Industry Coach / Assessor

Admissions Officer

Receptionist (Wednesday-Friday)

Camp Lifeguard – Summer Role

Resident Host (Leatherhead)

Lecturer in Early Years

Engineering Coach/Mentor Apprenticeships

I want to receive the latest job alerts for fully qualified in godalming, sry

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