Line support Work, Jobs in Gorgie, Edh (with Salaries)

Customer Service Representative
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Full Time Beadle ( Church Officer)
St. Giles Cathedral —Edinburgh
- £26,437 a year
- Full-time
- Computer literacy
- Front desk
- Computer skills
Quick apply
Store Team Member
Home Bargains —Craigmillar
- £12.71 - £13.00 an hour
- Weekend availability
- Bakery
- Café
- Store discount
- Annual leave
Quick apply
5d
Barista - Store# 54723, EDINBURGH CRAIGLEITH DRIVE TO
Starbucks —Edinburgh
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Barista - Store# 69738, MURRAYFIELD - SAINSBURY'S
Starbucks —Sighthill/Gorgie
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Short-term Temporary Team Member
NEXT —Edinburgh
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
6d
Team Member
NEXT —Edinburgh
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Liquid Production Operative
Master of Malt —Edinburgh
- Full-time
- English
- Maths
- Quality control
Quick apply
Full Time Retail Sales Assistant
SGD Management Limited —Edinburgh
- From £13 an hour
- Weekend availability
- Microsoft Outlook
- Customer service
- POS
- Employee discount
- Flexible schedule
Quick apply
4d
IT Service Desk Analyst
Scottish Government —Edinburgh
- £31,231 - £33,560 a year
- Full-time
- Analysis skills
- Presentation skills
- Travel
4d
Front of House Assistant
Sodexo —Edinburgh
- £13.45 an hour
- Monday to Friday
- Serving
- Preschool
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Barista - Store# 82422, EDINBURGH - QUEENSFERY RD
Starbucks —Edinburgh
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Front Office Supervisor
YOTEL Edinburgh —Edinburgh
- £14.26 an hour
- Full-time
- Hotel
- Front desk
- Referral programme
Quick apply
Barista - Store# 15291, EDINBURGH - THE CUBE
Starbucks —Edinburgh
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Hospitality Assistant
Northcare Scotland —Edinburgh
- £15 an hour
- Full-time
- Customer service
- Hotel
- Cleaning
- Free parking
- Paid training
Quick apply
2d
Postperson with Driving
Royal Mail Group —Edinburgh
- £13.68 an hour
- Overtime
- Customer service
Team Member (Stock)
NEXT —Edinburgh
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
1d
Stock Lead - St. James Quarter, Hollister
Hollister —Edinburgh
- Weekend availability
- Customer service
- Merchandising
- Team management
- Store discount
- Employee discount
Retail Sales Assistant
Travelex —Edinburgh
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Care Assistant
Northcare Scotland —Edinburgh
- £13.75 an hour
- Weekend availability
- Communication skills
- Free parking
- Paid training
Quick apply
2d

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Customer Service Representative

Diligenta -
Edinburgh

Quick apply

Job details

Full-time
£24,479 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
£24,479 per year
Standard Life House, Edinburgh, EH1 2DH

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, supporting customers through front‑line telephony. Whether handling calls about life assurance, savings, investments or pension plans, or managing the processing and updates that keep their policies running smoothly, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible, diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

line support jobs in gorgie, edh

Customer Service Representative

Full Time Beadle ( Church Officer)

Store Team Member

Barista - Store# 54723, EDINBURGH CRAIGLEITH DRIVE TO

Barista - Store# 69738, MURRAYFIELD - SAINSBURY'S

Short-term Temporary Team Member

Team Member

Liquid Production Operative

Full Time Retail Sales Assistant

IT Service Desk Analyst

Front of House Assistant

Barista - Store# 82422, EDINBURGH - QUEENSFERY RD

Front Office Supervisor

Barista - Store# 15291, EDINBURGH - THE CUBE

Hospitality Assistant

Postperson with Driving

Team Member (Stock)

Stock Lead - St. James Quarter, Hollister

Retail Sales Assistant

Care Assistant

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