Customer experience leader Work, Jobs in Gorleston On Sea, Nfk (with Salaries)

Assistant Store Manager
Mountain Warehouse —Great Yarmouth
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
One Stop - Customer Service Assistant
One Stop —Gorleston-on-Sea
- £12.81 an hour
- Part-time
1d
Team Leader
Mountain Warehouse —Great Yarmouth
- £13.32 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Customer Experience Team Leader
Awaze —Lowestoft
- Temporary
- Training & development
- Guest services
- Communication skills
- Employee discount
1d
Universal Banker
HSBC Global Services Limited —Great Yarmouth
- From £27,200 a year
- Full-time
- Communication skills
- Banking
- Employee discount
9d
Head of Entertainment
Potters Resorts - Hopton-On-Sea —Hopton on Sea
- Weekend availability
- First Aid Certification
- Recruiting
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
General Manager
BRITANNIA PIER (GREAT YARMOUTH)LTD —Great Yarmouth
- From £30,000 a year
- Full-time
- Customer service
- Writing skills
- Merchandising
Quick apply
12d
Bar Manager
Cafe vault —Great Yarmouth
- £14 an hour
- Part-time
- Bar
- Inventory control
- Customer service
Quick apply
Holding Store Manager - Lowestoft
New Look —Lowestoft
- Full-time
- Customer service
- Organisational skills
- Retail management
- Employee discount
Store Manager - Lowestoft Area
Morrisons —Great Yarmouth
- Night shift
- Retail management
- Annual leave
- Employee discount
Quick apply
Catering Assistant - Asda
Compass Group —Great Yarmouth
- £12.71 an hour
- Day shift
- Customer service
- Food service experience
- Cash handling
Store Manager
Poundland —Great Yarmouth
- Up to £37,500 a year
- Training & development
- Retail management
- Leadership
- Employee discount
1d
Assistant General Manager
Burhill Group Limited —Norwich
- £34,234 a year
- Full-time
- Restaurant management
Customer Account Coordinator
Continental Product Engineering Ltd —Loddon
- From £28,000 a year
- Full-time
- Microsoft Excel
- Front desk
- In-person
- Free parking
Quick apply
8d
Administration - Administration Manager - PA2
Parkdean Resorts —Lowestoft
- £31,845 a year
- Customer service
- Recruiting
- IT
- Store discount
- Employee assistance programme
Quick apply
Team Leader
Chelmsford Star Co-operative Society —Lowestoft
- £14.20 an hour
- Customer service
- Training & development
- Paid training
- Annual leave
1d
Yard Manager
Big Motoring World —Norwich
- £31,466 a year
- Full-time
- Organisational skills
- In-person
- Training & development
Quick apply
6d
Tesco Colleague - Lowestoft - 04.30am start
Tesco UK —Lowestoft
- £13.28 - £14.55 an hour
- Part-time
- Employee discount
2d
Sports and Leisure - Activity and Leisure Supervisor - SP2
Parkdean Resorts —Great Yarmouth
- Training & development
- Resort
- Store discount
- Employee assistance programme
Quick apply
Production Team Leader (Twilight Shift)
API Microelectronics Ltd. —Great Yarmouth
- Supervising experience
- Continuous improvement
- Team management
- Relocation assistance
- Flexitime
Quick apply
18h

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customer experience leader jobs near gorleston on sea, nfk

Assistant Store Manager

Mountain Warehouse -
Great Yarmouth

Quick apply

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Operations management
Customer service
Retail team management
Store management
Customer interaction
Training & development
Stock replenishment
Loss prevention
Retail management
Team motivation leadership

Full job description

Description

Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Key Responsibilities

Leadership & Team Development:

Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
Drive training and development, empowering your team to excel and grow.
Communicate clearly and transparently, ensuring alignment and trust across the team.
Keep the team well-informed with product knowledge to deliver outstanding customer service.

Operational Excellence:

Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
Play an active role in recruiting and retaining top talent to build a strong and motivated team.

Sales & Performance:

Support in meeting and exceeding sales targets, driving profitability through effective strategies.
Monitor key performance indicators (KPIs) to track and sustain store success.
Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
Implement proactive loss prevention strategies to protect the store’s profitability.

Customer Experience:

Lead by example in delivering exceptional customer service at every opportunity.
Address customer feedback promptly, ensuring satisfaction and brand loyalty.
Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.

We would like to meet someone who is

Passionate about creating outstanding customer experiences.
An inspiring leader with a proven track record in retail management.
A clear and confident communicator, able to engage with colleagues and customers alike.
Results-driven, with a sharp focus on achieving goals and meeting targets.
Approachable, supportive, and trustworthy—a natural team player.
Energetic and proactive, with a determination to see tasks through to completion.
Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

What's in it for you

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
1 weekend off per month, with 28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

INDMP

About Mountain Warehouse

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

Quick apply

Refine Your Search

customer experience leader jobs in gorleston on sea, nfk

Assistant Store Manager

One Stop - Customer Service Assistant

Team Leader

Customer Experience Team Leader

Universal Banker

Head of Entertainment

General Manager

Bar Manager

Holding Store Manager - Lowestoft

Store Manager - Lowestoft Area

Catering Assistant - Asda

Store Manager

Assistant General Manager

Customer Account Coordinator

Administration - Administration Manager - PA2

Team Leader

Yard Manager

Tesco Colleague - Lowestoft - 04.30am start

Sports and Leisure - Activity and Leisure Supervisor - SP2

Production Team Leader (Twilight Shift)

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