Business support Work, Jobs in Gowerton, Swa (with Salaries)

Business Analyst
CGI —Swansea
- Full-time
- Data analysis skills
- Software development
- Agile
Quick apply
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Support, Veeqo
Project Kite - UK Parent —Swansea
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
1d
Business Analyst
Scrumconnect Consulting —Swansea
- £60,000 a year
- Azure
- Data analysis skills
- Bachelor's degree
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Team Member
Co-op —Swansea
- £13.04 an hour
- Overtime
- Bakery
- Store discount
- Employee discount
1d
Probation Service Officer - Swansea Neath Port Talbot (Wales)
HM Prison & Probation Service —Swansea
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Business Support Associate
Bevan Buckland —Swansea
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Investigation Officer - Carmarthenshire
Dyfed-Powys Police and Crime Commissioner —Llanelli
- £32,613 - £35,772 a year
- Weekend availability
- English
- Annual leave
- Sick pay
5d
Digital Trading & Content Administrator
The Game Collection —Swansea
- £26,436.80 a year
- Full-time
- Customer service
- Merchandising
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Business Support - Cafcass Cymru - Team Support - South West Wales
Welsh Government —Swansea
- £27,302 a year
- Part-time
- Presentation skills
1d
Commercial Finance Analyst - Remote
Morgan Advanced Materials —Swansea
- Full-time
- Remote
- Management
Operational Delivery Professional - Swansea
Department for Work and Pensions —Swansea
- £27,866 a year
- Overtime
- Hybrid work
- Customer service
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Assistant Underwriter
IQUW Group —Swansea
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Store Team Member
Home Bargains —Gorseinon
- £12.71 - £13.00 an hour
- Part-time
- Bakery
- Café
- Store discount
- Annual leave
Quick apply
1d
Customer Team Leader
Co-op —Llangennech
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
Marketing Executive
Brilliant Group —Swansea
- £24,420 - £28,000 a year
- Full-time
- Financial services
- In-person
- Marketing
- Annual leave
- Employee discount
Quick apply
15h
Car Delivery Driver
Domino's —Llanelli
- £10.90 - £12.75 an hour
- Part-time
- Paid training
- Annual leave
11d
HR Adviser
HR Spectrum —Swansea
- From £34,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Human resources
Administrative Assistant
Redkite Law —Swansea
- £25,077 a year
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
- Gym membership
Quick apply
1d

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Business Analyst

CGI -
Swansea

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

Jira
Data analysis skills
Confluence
Software development
Agile
SDLC

Full job description

At CGI, you will play a key role in shaping and delivering digital services that impact millions of users. As a Senior Business Analyst supporting a key programme, you will work at the heart of a large-scale UK Government transformation, helping translate user needs and policy intent into clear, actionable requirements that drive successful delivery. You will be trusted to take ownership of outcomes, encouraged to apply creative thinking to complex problems, and supported by experienced delivery teams who value collaboration, quality and continuous improvement. This is an opportunity to make a meaningful difference while growing your career within a supportive, people-centred organisation.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
This is a hybrid position, with an expectation of working two days per week on site at our client offices in Swansea.

Your future duties and responsibilities

In this role, you will support Agile delivery squads across a key client programme, working closely with Service Designers, Technical Project Managers, developers and front-line client staff to understand, define and document requirements. You will translate complex business and user needs into well-structured user stories, acceptance criteria and backlog artefacts that enable teams to deliver high-quality digital services.
You will operate with a high degree of autonomy, confidently engaging a wide range of technical and non-technical stakeholders to ensure shared understanding, traceability and alignment throughout the delivery lifecycle. You will contribute to continuous improvement across analysis practices, helping teams maintain clarity, momentum and focus on user outcomes within a fast-paced Agile environment.
Key responsibilities include:

Lead & define business and user requirements within Agile delivery squads
Develop & refine product backlogs, user stories and acceptance criteria
Facilitate workshops and discussions to align user needs, business priorities and delivery outcomes
Ensure requirements are visible, traceable and embedded into design and backlog refinement
Collaborate closely with Service Designers, Product and Delivery leads
Support delivery teams through sprint planning, refinement and reviews
Use tooling such as Jira and Confluence to manage and maintain delivery artefacts

Required qualifications to be successful in this role

You will be an experienced Business Analyst with a strong background digital delivery, comfortable working in Agile environments and engaging confidently with diverse stakeholder groups. You will bring a structured yet pragmatic approach to analysis, with the ability to work independently while remaining closely aligned with delivery teams.
You should have:

Proven experience delivering digital services in an enterprise Agile environment
Strong understanding of the full software development lifecycle (SDLC)
Hands-on experience defining and managing requirements within Agile squads
Experience working closely with Product Owners or acting in a proxy Product Owner capacity
Strong stakeholder engagement, facilitation and influencing skills
Proficiency using Jira, Confluence and similar backlog management tools
Experience working within public sector or government digital services environments
Experience of data analysis would be a positive advantage

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

business support jobs in gowerton, swa

Business Analyst

Customer Service Representative

Customer Support, Veeqo

Business Analyst

Customer Service Representative

Customer Team Member

Probation Service Officer - Swansea Neath Port Talbot (Wales)

Business Support Associate

Investigation Officer - Carmarthenshire

Digital Trading & Content Administrator

Business Support - Cafcass Cymru - Team Support - South West Wales

Commercial Finance Analyst - Remote

Operational Delivery Professional - Swansea

Assistant Underwriter

Store Team Member

Customer Team Leader

Marketing Executive

Car Delivery Driver

HR Adviser

Administrative Assistant

I want to receive the latest job alerts for business support in gowerton, swa

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