Delivery manager Work, Jobs in Grangemouth, Fal (with Salaries)

Service Delivery Manager
SSE —Glasgow
- £77,488 - £91,285 a year
- Full-time
- Employee discount
- Gym membership
3d
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
7d
Service Delivery Manager
Version 1 —Edinburgh
- Full-time
- Hybrid work
- Customer service
- English
- AWS
- Life insurance
Quick apply
Director of Service Delivery
Bobo Foods Group Ltd. —Glasgow
- £105,000 - £140,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
- Health & wellbeing programme
Quick apply
10d
Team Manager - Contact Centre
Aptia Group —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
4d
Training Delivery Manager
East Kilbride & District Group Training Association Ltd —Glasgow
- £50,000 - £60,000 a year
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Trading Manager - Ferry Road
Morrisons —Lothian
- Hospitality
- Team management
- Employee discount
Quick apply
Membership Manager
Royal Highland and Agricultural Society of Scotland —City of Edinburgh
- £33,500 - £36,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Life insurance
Quick apply
1d
Contact Centre Operations Manager
NFU Mutual —Glasgow
- Up to £75,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Driving
- Financial services
- Annual leave
- Employee discount
9d
Digital Delivery Manager
Public Sector Resourcing —Glasgow
- Full-time
- Management
- Communication skills
9d
Child Maintenance Service - Team Leader (Falkirk)
Department for Work and Pensions —Falkirk
- £32,137 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Flexible schedule
14d
Area Sales Manager
Etex Group —Stirling
- Sales
12d
Customer Service Team Leader
Huntswood —Glasgow
- From £31,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Management
- Store discount
- Health & wellbeing programme
Quick apply
7d
Commercial Delivery Manager
National Westminster Bank PLC —Edinburgh
- Full-time
- Hybrid work
- Hotel
- Analysis skills
- Contracts
- Annual leave
9h
Trading Manager - Portobello Road
Morrisons —Edinburgh
- Hospitality
- Team management
- Employee discount
Quick apply
Night Manager - Anniesland
Morrisons —Glasgow
- Night shift
- Hospitality
- Team management
- Employee discount
Quick apply
DNV Maritime Key Account Manager
DNV —Glasgow
- Full-time
- Hybrid work
- Annual leave
Country Sales Manager
O-I —Alloa
- Full-time
- CRM software
- Management
- Sales
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Customer and Trading Manager - Online
Sainsbury's —Stirling
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
11d
Pharmaceutical Wholesale Manager
Acrux Group —Denny
- From £32,000 a year
- Full-time
- Sales
- Salesforce
- Analysis skills
- Free parking
Quick apply

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Service Delivery Manager

SSE -
Glasgow

Apply Now

Job details

Permanent | Full-time
£77,488 - £91,285 a year
3 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance
Employee discount
Gym membership

Qualifications

ITIL

Full job description

Base Location: For this role, we require successful applicants to be based from one of our Scottish locations and you'll be expected to spend 50% of your working week in the office – Glasgow, Perth, Aberdeen, Inverness

Salary: £77,488 - £91,285 and a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The role

Service Management within Transmission Digital is a demanding yet rewarding senior proposition. This pivotal role is accountable for overseeing the delivery of IT and Operational Technology (OT) services across SSEN Transmission business. It will lead on service management engagements across the entire estate, ensuring that robust service management processes are defined, implemented and continuously reviewed to support business objectives. Balancing the demands of programme and project activity against delivering a consistent and reliable business-as-usual operational service to our customers is critical for success.

You will

Accountable for the Operational Services for all production and non-production IT and OT services, this role manages service providers to ensure delivery against defined Service Level Agreement’s and Key Performance Indicators. A key responsibility is the strategic development and ongoing maintenance of effective commercial service management practices with external suppliers.

Ensure operational readiness by identifying potential risks and implementing scalable solutions that support long-term service excellence.

Act as the intermediary between IT and our business, translating needs into effective solutions. Develop a communication approach to ensure regular conversations with key stakeholders, capturing their requirements and feedback, and creating improvements where possible.

Represent SSEN Transmission in interactions with third-party vendors, forming strong collaborative working relationships whilst ensuring vendor accountability. Partner internally with key stakeholders to align contracts with evolving business needs.

Ensure IT/OT services comply with the Cyber Assessment Framework (CAF) and relevant regulatory requirements by embedding robust governance practices. Promotes a culture of accountability and continuous improvement, and demonstrating behaviours such as integrity, attention to detail, and proactive risk management to uphold security and service resilience.

You have

A recognised service management accreditation. e.g. ITIL v4

Extensive experience of working within a Service Management role in a large, complex environment.

A strategic and proactive approach to problem solving, looking at the big picture and how decisions and actions impact across the business.

An ability to work in a cross functional environment and adapt to change quickly.

Experience with Operational Technology and the Utilities industry is preferred but not essential. Experience in a regulated environment is beneficial.

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all – we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [email protected] to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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Apply Now

Refine Your Search

delivery manager jobs in grangemouth, fal

Service Delivery Manager

Customer Contracts Manager

Service Delivery Manager

Director of Service Delivery

Team Manager - Contact Centre

Training Delivery Manager

Trading Manager - Ferry Road

Membership Manager

Contact Centre Operations Manager

Digital Delivery Manager

Child Maintenance Service - Team Leader (Falkirk)

Area Sales Manager

Customer Service Team Leader

Commercial Delivery Manager

Trading Manager - Portobello Road

Night Manager - Anniesland

DNV Maritime Key Account Manager

Country Sales Manager

Customer and Trading Manager - Online

Pharmaceutical Wholesale Manager

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