Desktop support Work, Jobs in Grangemouth, Fal (with Salaries)

First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
- From £26,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
3d
Senior Technical Support Analyst
Lugo —Edinburgh
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Paid training
- Bereavement leave
Quick apply
12d
Administrator (Support & Operations)
HCLTech —Glasgow
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
11d
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
IT Support Specialist
Cirrus Logic —Edinburgh
- Full-time
- Customer service
- No degree
- IT
Service Desk Administrator
March —Glasgow
- £0.01 a year
- Windows
- Analysis skills
- Communication skills
Quick apply
2d
Digital Workplace Technician
ABP UK —Glasgow
- £30,000 - £35,000 a year
- Full-time
- Travel
- Computer networking
- IT
Quick apply
Service Desk Engineer - Glasgow
Accenture —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
ISM Technician
Axiom Technologies —Glasgow
- Full-time
- Software troubleshooting
- Windows
- Computer networking
Team Lead, Enterprise Service Desk
ABACUS —Edinburgh
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
IT Airport Engineer - Edinburgh Airport
ESP Global Services Limited —Inverleith
- £25,114.96 a year
- Customer service
- Travel
- IT
Quick apply
5d
On-site Support Engineer
Getronics —Glasgow
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Referral programme
Senior IT End User Computing Engineer
Circle Health Group —Glasgow
- Up to £50,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Travel
- Employee discount
- Life insurance
4d
Global Senior, IT Systems Administrator
Chromalloy —Glasgow
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
Quick apply
Senior Campus IT & AV Technician, Full time, Permanent
Edinburgh Napier University —Edinburgh
- £31,236 - £37,694 a year
- Full-time
- University
- IT
- Leadership
- Annual leave
- Employee assistance programme
I.T. Systems Engineer
Optos —Dunfermline
- Hybrid work
- Computer networking
- Communication skills
Infrastructure Security Engineer (Windows)
Morgan Stanley —Glasgow
- Weekend availability
- Azure
- DevOps
- AWS

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Based on your search for desktop support jobs.

First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
To provide 1st/2nd line technical support; answering support queries via phone and email. Maintain a high degree of customer service for all support desk…
From £26,000 a year
Quick apply
3d
Administrator (Support & Operations)
HCLTech —Glasgow
Ability to interact with customers so as to ensure that the service is polite, efficient and responsive service is provided. VIP/Exec level support capability.
£24,420 - £34,000 a year
Quick apply
11d

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desktop support jobs near grangemouth, fal

First Line Desktop and Network IT Support Engineer.

2e-volve UK Limited
Stirling

Quick apply

Job details

Full-time
From £26,000 a year
3 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Computer repair
Customer service
English
Driving
IT support

Full job description

Overview

An exciting opportunity has arisen to join an IT Managed Service Provider based in Stirling. We are a Microsoft Small and Midmarket Cloud Solutions provider specialising in delivering IT Support Desk Contracts, IT consultancy and professional IT services.

The successful candidate should have outstanding people skills, excellent commercial and technical awareness and high standards of professionalism to join this successful team. We are friendly employee-owned business that has enjoyed a strong level of organic growth and established itself as a key player within the area’s IT Support sector over the last 25 years.

Job Purpose

To provide IT support to our contract clients, assisting them with hardware and software problems via phone and email. Over 80% of the fixes will be by remote.

Duties & Responsibilities

To provide 1st/2nd line technical support; answering support queries via phone and email.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a high degree of customer service for all support desk queries.
Manage and prioritise support Trouble tickets, ensuring timely resolution and high customer satisfaction.
Assist with hardware and software purchases, installations, configurations, and updates.
Diagnose and troubleshoot technical issues, escalating complex problems when necessary.
Maintain accurate and detailed records of support requests and resolutions in our bespoke CRM.
Collaborate with other team members to improve the delivery of our services.
Ensure compliance with company IT policies and procedures.
Provide guidance and support to end-users on IT best practices.
Visit client sites to perform installations/repairs and resolve technical issues. Assist with the processing of client equipment.

Skills/Attributes

Required Essential Skills

Experience working with Windows Server environments,
Experience working with Windows Desktop environments.
Experience working with Microsoft 365Networking – Routers/Switches/Firewalls installation and operation,
Printer installation and operation,

Attributes

Excellent telephone manner,
Good written and spoken English,
Good understanding of PC and Server hardware set-up and configuration,
Good base-level PC hardware diagnosis and repair skills,
Good troubleshooting skills
‘Hands-on’ approach and willingness to learn and teach,
Flexible, pro-active approach,
Prepared to own the problem,
Calm under pressure,
Good Team player,
Good customer service skills,
Full Driving License.

Location

Based in Stirling working hours Monday – Thursday 8am – 5pm and Friday 8am – 3:45pm.

Pay: From £26,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

desktop support jobs in grangemouth, fal

First Line Desktop and Network IT Support Engineer.

Senior Technical Support Analyst

Administrator (Support & Operations)

Desktop Support Technician

Regional IT Support Specialist

Deskside Support Engineer (Edinburgh)

IT Support Specialist

Service Desk Administrator

Digital Workplace Technician

Service Desk Engineer - Glasgow

ISM Technician

Team Lead, Enterprise Service Desk

IT Airport Engineer - Edinburgh Airport

On-site Support Engineer

Senior IT End User Computing Engineer

Global Senior, IT Systems Administrator

Senior Campus IT & AV Technician, Full time, Permanent

I.T. Systems Engineer

Infrastructure Security Engineer (Windows)

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