Customer service Work, Jobs in Grantown On Spey, Hld (with Salaries)

Office Receptionist and Service/Maintenance Coordinator
Greenflame Installations Ltd —Grantown on Spey
- £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
16h
Receptionist
The Craiglynne Hotel —Grantown on Spey
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Annual leave
Quick apply
Head Receptionist Urgently Required
The Craiglynne Hotel —Grantown on Spey
- Full-time
- Management
- Hotel
- Front desk
- Annual leave
Quick apply
Reception - Team Member
Premier Inn —Aviemore
- Up to £14.56 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
General Assistants
Simpsons Garden Centre —Inverness
- £8.00 - £12.75 an hour
- Part-time
- Computer literacy
- Merchandising
- POS
- Free parking
- Health & wellbeing programme
Quick apply
6d
Sales Assistant
Mountain Warehouse —Aviemore
- £10.20 - £12.71 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Ground Floor - Team Member
Premier Inn —Aviemore
- Up to £14.56 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
Assistant Manager
DFS —Inverness
- £29,555 - £42,000 a year
- Customer service
- Training & development
- Retail management
- Paid training
- Employee discount
Quick apply
Sales Adviser
BarrattDevelopments —Inverness
- Weekend availability
- Customer service
- Computer literacy
- Computer skills
Assistant Manager
Screwfix —Aviemore
- £24,320 - £30,400 a year
- Part-time
- Retail management
- Annual leave
- Employee discount
Retail Sales Assistant
Ashers Bakery Ltd —Aviemore
- £12.71 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
Duty Manger (Maternity Cover)
Inverness Kart Raceway —Inverness
- £29,870 a year
- Weekend availability
- Customer service
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
14d
Administrator
Wild Things Environmental Education in Action —Findhorn
- £25,500 - £27,000 a year
- Part-time
- CRM software
- Databases
- Administrative experience
Quick apply
7d
Biscuit Factory Receptionist - Maternity Cover
Walkersshortbread —Aberlour
- Temporary
- Front desk
- IT
- Employee discount
Starbucks Shift Supervisor
EG Group —Elgin
- £13.55 an hour
- 8 hour shift
- Hospitality
- Inventory control
- Customer service
- Employee assistance programme
- Employee discount
Barista
EG Group —Elgin
- £8.05 - £11.00 an hour
- 8 hour shift
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
Sales Advisor / Sales Assistant - Part Time
Begg Shoes —Inverness
- From £13.45 an hour
- Part-time
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
2d
Retail Area Support Officer
OCS Group —Inverness
- £13.90 an hour
- Weekend availability
- Customer service
- Travel
- Conflict management
Quick apply
8d
Sales Executive
Hawco Group —Inverness
- £26,775 a year
- Full-time
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
Administrator
Wild things —Findhorn
- £15,300 - £16,200 a year
- Part-time
- CRM software
- Databases
- Administrative experience
Quick apply
7d

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Office Receptionist and Service/Maintenance Coordinator

Greenflame Installations Ltd
Grantown on Spey

Quick apply

Job details

Full-time
£27,500 a year
16 hours ago

Benefits

Free parking
Cycle to work scheme
Company pension
Company events

Qualifications

Microsoft Word
Record keeping
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
Stakeholder liaison
Administrative support experience
Microsoft Office Suite
Administrative experience
Appointment booking and call handling
Client services
Organisational skills
Front desk
Customer interaction
Communication skills
Time management

Full job description

This is a varied role where you'll be front and centre of Reception and performing general admin tasks. Alongside being at the heart of our service department, coordinating engineers, supporting customers, and ensuring our biomass and air source heat pump installations receive first-class maintenance and support. If you enjoy organising workloads, solving problems, and providing excellent customer service, we'd love to hear from you.

What You'll Be Doing

As the central point of contact for our Office and Service/ Maintenance department, a typical list of duties are as follows:

You will be the first contact, to meet and greet in person and over the phone.
Answer and direct incoming calls and manage office emails
·Carry out general administration duties as instructed.
Manage and reconcile breakdowns and emergency call-outs
Coordinate engineers' diaries and schedule planned maintenance visits
Liaise with customers by phone and email, providing updates and arranging appointments
Process card payments
Raise work orders, service reports and maintenance documentation
Order and track parts for repairs and servicing
Maintain accurate customer records

What We're Looking For

Essential

Previous experience as an office administrator or customer service role, service coordinator, scheduler, maintenance planner
Excellent organisational and time management skills
Strong communication skills with a customer-focused approach
Ability to prioritise and manage changing workloads
Good IT skills, including Microsoft Office
High attention to detail and accurate record keeping
Ability to work independently and as part of a small team
Great sense of humour!

Desirable

Experience/knowledge in heating, plumbing and/or renewables.
Familiarity with service management software such as Commusoft, although training will be provided.
Working knowledge of Microsoft Word, Excell and Outlook

About You

You're organised, approachable and enjoy keeping things running smoothly. You thrive in a busy environment where no two days are the same. You take pride in delivering outstanding customer service while supporting a close-knit engineering team. You are a team player but working independently doesn’t faze you. If you tick all those boxes, you are perfect for us!

Pay: £27,500.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in grantown on spey, hld

Office Receptionist and Service/Maintenance Coordinator

Receptionist

Head Receptionist Urgently Required

Reception - Team Member

General Assistants

Sales Assistant

Ground Floor - Team Member

Assistant Manager

Sales Adviser

Assistant Manager

Retail Sales Assistant

Duty Manger (Maternity Cover)

Administrator

Biscuit Factory Receptionist - Maternity Cover

Starbucks Shift Supervisor

Barista

Sales Advisor / Sales Assistant - Part Time

Retail Area Support Officer

Sales Executive

Administrator

I want to receive the latest job alerts for customer service in grantown on spey, hld

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