Technical support specialist Work, Jobs in Grays, Ess (with Salaries)

Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
10d
Project Delivery Coordinator
Eclipse Dental Engineering —Rochester
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
11d
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Technical Support Executive
Systemise and Scale Consulting —Chelmsford
- £25,000 - £35,000 a year
- Full-time
- CRM software
- APIs
- In-person
- Free parking
- Work from home
Quick apply
2d
IT Specialist
Saxton 4x4 —Chelmsford
- Up to £35,000 a year
- Full-time
- Computer Science
- Customer service
- Engineering
Quick apply
2d
Project Delivery Coordinator
Bright A Blind Limited —London
- £25,000 a year
- Part-time
- Customer service
- Microsoft Office
- Computer skills
- Sick pay
Quick apply
3d
QMS Product Lead
Robosol Software UK Limited —Basildon
- From £50,000 a year
- Full-time
- Computer Science
- ERP systems
- Analysis skills
Quick apply
Autonomous Vehicle Safety Officer
AV Operations Ltd —Hammersmith
- £40,000 a year
- Full-time
- Driving
- In-person
Quick apply
Customer Experience Specialist (Automotive)
Percepta —Basildon
- £27,275 a year
- Full-time
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Support & Technical Specialist
Unibuddy —London
- £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
- Annual leave
- Life insurance
1d
Cyber Specialist - Digital Workplace
Equans —London
- Microsoft Office
- SharePoint
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
11d
Accounts Assistant
CBCX GROUP LTD —London
- Full-time
- Microsoft Excel
- Administrative experience
- Analysis skills
Quick apply
Lead Learning Support Assistant
USP College —Grays
- £22,379 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Care plans
- Free parking
- Employee assistance programme
9d
Client Platform Specialist
EOS —London
- Windows
- Bachelor's degree
- No degree
Quick apply
Trainee Technician
Nationwide Platforms —Rochester
- £30,000 a year
- Annual leave
Training & Development Specialist
Baker Self Adhesive Labels —Brentwood
- £30,000 - £32,000 a year
- Full-time
- Human resources
- In-person
- Teaching
- Health & wellbeing programme
- Life insurance
Quick apply
8d
IT Support Specialist I
Market News —London
- £31,000 - £36,000 a year
- Full-time
- Microsoft Access
- Azure
- Software troubleshooting
- Annual leave
- Employee assistance programme
Quick apply
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
8d
Analyst, Digital Delivery
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- JavaScript
- HTML

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Level 3 Support Technician

CST Training LTD -
Bexley

Quick apply

Job details

Permanent
£28,000 - £35,000 a year
10 days ago

Qualifications

TCP
Driving Licence
Bash (Unix shell)
Firewall
DHCP
AWS
Docker
Debian
JavaScript
CompTIA Network+
Computer networking
DNS
IT
Linux
TCP/IP
Communication skills
MySQL
Network Security

Full job description

Position Summary

As a Level 3 Support Technician at CST Training, you will provide advanced technical support across our IT infrastructure, hardware, and network estate. Working closely with the wider IT team, you will tackle escalated issues that go beyond first- and second-line support, take ownership of complex problems, and play a hands-on role in maintaining the systems our employees and learners rely on every day. This role suits an experienced technician who enjoys variety — from diagnosing Linux server issues to terminating Ethernet cables and fixing hardware faults.

Essential Duties & Responsibilities

Provide third-line technical support to CST Training employees and customers, resolving issues escalated from lower support tiers.
Manage and maintain TP-Link Omada network infrastructure, including switches, access points, and controllers.
Administer and troubleshoot Linux servers, including routine maintenance, updates, and incident response.
Manage hosted server infrastructure on platforms such as Hetzner, including provisioning, configuration, and monitoring.
Deploy and manage containerised applications using Portainer.
Administer and maintain MySQL databases, including backups, user management, and basic performance tuning.
Support and manage ChromeOS devices across the organisation.
Diagnose and repair hardware faults across desktops, laptops, and peripheral equipment.
Create, terminate, test, and run Ethernet cabling for new installations and repairs.
Document configurations, procedures, and incident resolutions to build and maintain the internal knowledge base.
Identify recurring issues and recommend long-term solutions to improve system stability.
Work collaboratively with other departments to support IT projects and rollouts

Education, Skills & Experience

Minimum 3 years experience in a third-line or senior support role.
Comfortable with confined spaces and Height
Solid understanding of basic networking concepts (TCP/IP, DNS, DHCP, VLANs, subnetting).
Hands-on experience with Omada or similar managed network platforms (e.g. Ubiquiti, Cisco Meraki).
Practical experience administering Linux servers (Debian, or similar) via the command line.
Experience supporting and managing ChromeOS devices, including the Google Admin Console.
Strong hardware troubleshooting and repair skills across PCs, laptops, and peripherals.
Confident creating and running Ethernet cables, including terminating RJ45 connectors and testing cable runs.
Excellent problem-solving and diagnostic skills.
Strong communication skills, able to explain technical issues clearly to non-technical users.
Ability to manage multiple tickets and prioritise effectively under pressure.

Nice to Haves

Industry certifications such as CompTIA Network+, CompTIA Server+, LPIC-1, or equivalent.
Familiarity with Docker beyond Portainer (CLI, Compose, building images).
Basic understanding of JavaScript and Bash for reading, tweaking, and writing simple scripts.
Experience with hosting platforms such as Hetzner (or DigitalOcean, Linode, AWS EC2) for provisioning and managing remote servers.
Hands-on experience with Portainer for managing Docker containers and stacks.
Working knowledge of MySQL, including basic administration, queries, backups, and user management.
Knowledge of firewall configuration and network security best practices.
Experience working in an EdTech or training environment.
Full UK driving licence (for occasional travel to other sites).

Professional Development

Stay up to date with the latest networking, server, and hardware technologies.
Participate in industry training and certification programs (e.g. CompTIA, Linux Professional Institute, TP-Link, Google).
Receive mentorship from senior IT staff and management.
Contribute to the improvement of IT support processes and infrastructure standards.
Opportunity to progress into specialist roles such as network engineering, systems administration, or IT management.

Career Growth

Advance into senior infrastructure, networking, or systems administration roles.
Specialise in areas such as network architecture, Linux systems engineering, or cybersecurity.
Take ownership of larger infrastructure projects and contribute to technical direction.
Gain recognition as a technical expert within CST Training and beyond.

Physical Demands & Working Conditions

5 Days per week office-based role (Bexley DA5 1JX)
Hands-on work involving lifting and moving IT equipment, including servers, switches, and cabling.
Occasional work in confined spaces (e.g. comms cabinets, ceiling voids, under desks) when running cables or installing hardware.
Use of hand tools for cable termination and minor hardware repairs.
Occasional travel may be required to support other sites.

Pay: £28,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in grays, ess

Level 3 Support Technician

Project Delivery Coordinator

Technical Support Specialist

Technical Support Executive

IT Specialist

Project Delivery Coordinator

QMS Product Lead

Autonomous Vehicle Safety Officer

Customer Experience Specialist (Automotive)

Customer Support & Technical Specialist

Cyber Specialist - Digital Workplace

Event Specialist

Accounts Assistant

Lead Learning Support Assistant

Client Platform Specialist

Trainee Technician

Training & Development Specialist

IT Support Specialist I

Telephone Fundraiser - Full Time Contract (Remote)

Analyst, Digital Delivery

I want to receive the latest job alerts for technical support specialist in grays, ess

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