Automotive service advisor Work, Jobs in Grayshott, Sry (with Salaries)

Customer Service Advisor Apprenticeship
Calex UK —Basingstoke
- Full-time
- Customer service
- English
- IT
Service Advisor- Harwoods Portsmouth Audi
Harwoods Group —Portsmouth
- £28,571 - £38,171 a year
- Overtime
- Customer service
- Driving
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Service Advisor
Richmond Motor Group —Portsmouth
- Up to £45,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
Automotive Parts Advisor
Yeomans —Basingstoke
- £27,000 - £35,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Gym membership
- Bereavement leave
Quick apply
Service Advisor - Harwoods Five Oaks Audi
Harwoods Group —Billingshurst
- £28,571 - £38,171 a year
- Overtime
- Customer service
- Driving
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Showroom Host / Service Advisor
Chery Camberley —Camberley
- £33,750 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
14d
Customer Service & Sales Advisor
Stellantis &You —Godalming
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
4h
Service Advisor
Porsche Retail Group —Guildford
- £36,000 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Service Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Quick apply
BMW Trainee Service Advisor
Sytner BMW Sunningdale —Sunningdale
- Weekend availability
- Customer service
- No experience needed
- Administrative experience
- Employee discount
13d
Service Advisor
Winchester Motor Group —Ash
- £28,000 - £35,000 a year
- Monday to Friday
- Customer service
- Annual leave
Quick apply
2d
Service Advisor / Admin / Receptionist.
Eames Motor Repairs Ltd —Chichester
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
- Free parking
- Profit sharing
Quick apply
14d
Trainee Parts Advisor
Crawfords Group —Billingshurst
- From £12.50 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Store discount
Quick apply
13d
Service Advisor - Volvo
Snows Group —Winchester
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Quick apply
Parts Advisor - Guildford
Tesla —Guildford
- Weekend availability
- English
- Communication skills
Service Advisor
H.R. Owen —West Byfleet
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service Advisor Trainee
Motofix Accident Repair Centres —Camberley
- From £22,568 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Life insurance
Quick apply
1d
Senior Parts Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Vehicle Parts Advisor Apprenticeship
Calex UK —Basingstoke
- Full-time
- Microsoft Excel
- Customer service
- English
Workshop Controller
Snows Group —Basingstoke
- £37,000 - £52,000 a year
- Full-time
- English
- Supervising experience
- Driving

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automotive service advisor jobs near grayshott, sry

Customer Service Advisor Apprenticeship

Calex UK
Basingstoke

Apply Now

Job details

Full-time | Apprenticeship

Qualifications

Driving Licence
Customer service
GCSE
English
IT
Customer support
Communication skills

Full job description

IMI-Approved Apprenticeship – Level 2
Employer: Group 1
Location: Basingstoke

Group 1 Ford Basingstoke is seeking a motivated and enthusiastic individual to join as a Service Advisor Apprentice. This apprenticeship provides a structured route into the automotive service industry, combining paid employment with nationally recognised Level 2 training.

Working alongside experienced service advisors, you will develop the skills and knowledge to become proficient in customer service, service coordination, and vehicle maintenance communication. This role is ideal for individuals with a passion for cars, excellent communication skills, and a desire to grow in a dynamic automotive environment.

Key Responsibilities

Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers professionally to ensure a positive service experience
Liaise between customers and service technicians regarding vehicle concerns, service requirements, and estimated completion times
Interpret maintenance schedules, service manuals, and repair estimates to provide accurate recommendations
Coordinate with parts departments to ensure timely availability of components
Keep customers updated on service progress, including any additional work identified during inspections
Handle customer complaints professionally, striving for satisfactory resolutions
Use computerised systems to input service orders, generate invoices, and maintain customer records
Maintain a clean and organised service reception area
Attend all training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness

Working Week

40 hours per week, typically Monday to Friday
Normal working hours: 8:30am – 5:30pm, although this may vary depending on the dealership

Approximately 20% of your working week will be dedicated to Off-the-Job (OTJ) learning, delivered via online classrooms, face-to-face sessions, and block release training at The Henry Ford Academy.

Training & Time Away From Home

Apprentices are employed directly by Group 1.
Training includes week-long block release, requiring travel and overnight stays away from home at The Henry Ford Academy.
Supported through:
- Face-to-face technical and customer service sessions
- Virtual classroom sessions and e-learning
- Workplace coaching and mentoring

All training aligns with IMI / ESFA standards, providing nationally recognised qualifications and practical skills to succeed.

Qualification

Level 2 Customer Service Practitioner Apprenticeship (IMI)
Duration: 12 months + 12 weeks for End Point Assessment (EPA)
Covers workplace competence, technical knowledge, and OTJ learning
Completion provides a nationally recognised qualification and a clear route into automotive service careers

Salary

Pay is set by the Ford dealership. All apprentices are paid at least the Apprenticeship Minimum Wage, with opportunities for progression as skills develop.
https://www.gov.uk/national-minimum-wage-rates

Entry Requirements

Aged 16+
GCSE (or equivalent) grade A–C / 9–4 in Maths and English (Predicted grades are accepted, provided the final results meet the required standards)
Strong interest in vehicle service and customer support
Excellent problem-solving skills and attention to detail
Ability to work independently and as part of a team
Strong communication and interpersonal skills
Willingness to follow instructions and learn from experienced colleagues
Basic IT skills for documentation and communication
Working towards or holding a valid driving licence

About Calex UK

Calex UK is the official apprenticeship recruitment and training partner to Ford in the UK. They deliver high-quality, employer-led apprenticeship programmes aligned to IMI standards.

Barriers to learning can be caused by many different difficulties including learning, physical, social, emotional, and mental health, as well as language and communication difficulties. Calex UK is an inclusive and supportive provider, with a dedicated team that will provide advice and guidance to all learners and to assess any reasonable adjustments required. Calex UK is committed to actively promoting equality of opportunity to ensure that all learners reach their full learning potential and achieve success during their learning journey. If you require any adjustments to access the application process or to discuss this in more detail, please contact us.

Recruitment Process

Applications are assessed against entry and qualification requirements
Suitable applicants will receive further information by email
If you do not hear back within 5 working days, please assume your application has been unsuccessful

Applicants must provide evidence of qualifications (GCSEs / Functional Skills). Please note that we are unable to accept any documents other than official certificates.

For support, adjustments, or application queries, please contact:
[email protected]

Apply Now

Refine Your Search

automotive service advisor jobs in grayshott, sry

Customer Service Advisor Apprenticeship

Service Advisor- Harwoods Portsmouth Audi

Service Advisor

Automotive Parts Advisor

Service Advisor - Harwoods Five Oaks Audi

Showroom Host / Service Advisor

Customer Service & Sales Advisor

Service Advisor

Service Advisor

BMW Trainee Service Advisor

Service Advisor

Service Advisor / Admin / Receptionist.

Trainee Parts Advisor

Service Advisor - Volvo

Parts Advisor - Guildford

Service Advisor

Customer Service Advisor Trainee

Senior Parts Advisor

Vehicle Parts Advisor Apprenticeship

Workshop Controller

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