Customer service consultant Work, Jobs in Great Baddow, Ess (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
9d
Patient Support Associate
TFP Fertility —Chelmsford
- Weekend availability
- Microsoft Office
- IT
- Communication skills
- Free parking
Quick apply
5d
Retail Sales Advisor - Chelmsford
Oak Furnitureland —Chelmsford
- £41,000 - £44,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Experience & Operations Consultant (Fixed-term contract)
Molton Brown —Bishop's Stortford
- Social media management
- Customer service
- Data analysis skills
Quick apply
4d
Trainee Lettings Consultant
LRG —Chelmsford
- Up to £26,000 a year
- Monday to Friday
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Business Development Consultant - Colchester/Cambridge/Harlow
Wurth UK Ltd —Braintree
- £24,000 - £35,000 a year
- Monday to Friday
- Sales
- Business development
- Organisational skills
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chelmsford
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Aesthetic Sales Consultant
Snatch & Glow —Chelmsford
- £1,500 - £2,000 a month
- Full-time
- CRM software
- Sales
- Social media management
Quick apply
Customer Advisor
Boots —London
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Sales Consultant
Furniture Village —Chelmsford
- £25,500 - £60,000 a year
- Weekend availability
- Employee discount
Quick apply
Sales Consultant
Asian Caterers —South Woodford
- £24,420.00 - £62,620.95 a year
- Temporary
- CRM software
- Sales
- Customer service
Quick apply
Inbound Sales and Resource Planner
Airborne Environmental Consultants —Brentwood
- Up to £32,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Sick pay
Quick apply
Travel Consultant - Harlow
Hays Travel —Harlow
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Children's Single Point of Access Administration Assistant
Essex Partnership University NHS Foundation Trust —Rayleigh
- £25,760 - £27,476 a year
- Part-time
- In-person
- Communication skills
- Relocation assistance
- Employee discount
8h
Trainee Foreign Exchange Sales Consultants – Stansted Airport - Full Time
ChangeGroup —Stansted
- £25,299 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Field Sales Consultant
Bionic Services Ltd —Chelmsford
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Safety & Compliance Officer
JMC Aviation —Stansted Airport
- £350 a day
- Monday to Friday
- Computer literacy
- Maintenance
- English
Clinique Consultant Fenwick Colchester 22.5 hrs
Estee Lauder —Colchester
- Weekend availability
- Customer service
Retail Store Supervisor/Team Leader (3mth FTC)
Mamas & Papas —Chelmsford
- Part-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
Assistant Sub-Agent
Ringway Jacobs —Chelmsford
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply

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Customer Service Consultant

HSBC Global Services Limited -
London

Apply Now

Job details

Full-time
From £28,800 a year
9 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £28,800 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

customer service consultant jobs in great baddow, ess

Customer Service Consultant

Patient Support Associate

Retail Sales Advisor - Chelmsford

Customer Experience & Operations Consultant (Fixed-term contract)

Trainee Lettings Consultant

Business Development Consultant - Colchester/Cambridge/Harlow

JUNIOR SALES CONSULTANT

Aesthetic Sales Consultant

Customer Advisor

Sales Consultant

Sales Consultant

Inbound Sales and Resource Planner

Travel Consultant - Harlow

Children's Single Point of Access Administration Assistant

Trainee Foreign Exchange Sales Consultants – Stansted Airport - Full Time

Field Sales Consultant

Safety & Compliance Officer

Clinique Consultant Fenwick Colchester 22.5 hrs

Retail Store Supervisor/Team Leader (3mth FTC)

Assistant Sub-Agent

I want to receive the latest job alerts for customer service consultant in great baddow, ess

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