Human resources occupations Work, Jobs in Great Ellingham, Nfk (with Salaries)

Quality Assurance and Training Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Microsoft Office
Quick apply
3d
People Advisor
Saffron Housing Trust —Norwich
- £40,500 a year
- Full-time
- Hybrid work
- Management
- Human resources
5d
People Coordinator
Greene King Corporate - BRA_001 —Bury St. Edmunds
- Full-time
- Hybrid work
- Administrative experience
- Human resources
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
12d
HR Administrator
Sureserve —Stowmarket
- £14,352 a year
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
Recruiter
Evaro —Norwich
- £50,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Bereavement leave
Deputy Chief People Officer
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £112,782 - £129,783 a year
- Full-time
- Leadership
12d
HR Apprentice
ichiban UK Limited —Stowmarket
- Full-time
- Microsoft Office
- Human resources
- IT
- Free parking
- Referral programme
Quick apply
Associate HR Business Partner - Norfolk, Waveney and Suffolk
East of England Ambulance Service Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- Human resources
3d
Deputy Chief People Officer
Norfolk & Suffolk Foundation Trust —Norwich
- £112,782 - £129,783 a year
- Full-time
- Master's degree
- Human resources
- Leadership
12d
HR Officer
Churchgate Accountants —Bury St. Edmunds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
HR Officer
Abbeygate Sixth Form College —Bury St. Edmunds
- £27,255 - £29,541 a year
- Full-time
- Management
- Human resources
- Free parking
- Employee assistance programme
4d
HR Adviser - Wellbeing
Norfolk County Council —Norwich
- £34,000 - £46,000 a year
- Temporary
- Hybrid work
- Employee discount
- Gym membership
9d
HR Consultant
Mindset-HR Ltd —Norwich
- £17.50 an hour
- Part-time
- Human resources
- Flexible schedule
Quick apply
HR Advisor - FTC 12 Months
Lotus UK Manufacturing —Norwich
- Hybrid work
- Human resources
- Work from home
Recruitment Coordinator
Capita —Norwich
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee discount
HR Advisor
Bleckmann Logistics UK Ltd —Bury St. Edmunds
- £32,000 - £36,000 a year
- Full-time
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
4d
VA TAP Site Lead
CALIBRE Systems, Inc. —Lakenheath
- Full-time
- Military
- Microsoft Office
- Bachelor's degree
12d
Commercial Recruitment Coordinator - Full time FTC
Greene King Corporate - BRA_001 —Bury St. Edmunds
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
Commercial Recruitment Coordinator - Part time FTC
Greene King Corporate - BRA_001 —Bury St. Edmunds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance programme
- Employee discount
Quick apply

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human resources occupations jobs near great ellingham, nfk

Quality Assurance and Training Specialist

Acclaim UK -
Norwich

Quick apply

Job details

Full-time
From £25,500 a year
3 days ago

Benefits

Casual dress
On-site parking

Qualifications

Microsoft Word
Data analysis skills
Microsoft Office
Numeracy
Organisational skills
Computer skills

Full job description

The Role

As part of the Training, QA and Compliance team, you’ll be actively involved in both the onboarding and ongoing development of colleagues. From supporting new starter inductions to delivering tailored training and feedback sessions, you’ll help shape the learning journey across the organisation. You will coach and guide team members, identify development needs, and contribute to building a positive, high-performing learning culture.

With a strong eye (and ear) for detail, you will also be responsible for auditing calls and claims against defined matrices, ensuring that both competency and regulatory standards are consistently met. Your insights will play a key role in identifying trends, highlighting development areas, and driving improvements.

This role offers a fantastic opportunity to get hands-on with people development through a variety of activities, including:

Designing and delivering engaging training sessions, workshops, and inductions
Providing structured, constructive feedback to support individual growth
Coaching colleagues to improve performance and build confidence
Analysing quality and performance data to identify trends and training needs
Evaluating the effectiveness of learning interventions and driving continuous improvement in the department
Enhancing existing processes to improve both employee and customer outcomes

Alongside developing others, you’ll also have significant opportunities to grow your own skillset—expanding your experience in facilitation, coaching, data analysis, and learning design within a supportive and collaborative environment.

The role is Monday-Friday with working hours of 8.30am-5.00pm.

Responsibilities

· Complete quality audits for various areas of the business, including Claims and Complaints, by set deadlines.

· Assess call and claim handling against KPIs, best practice and our high customer service expectations.

· Analyse data to report on individual and department performance, including successes, areas of development, trends and risks appetite.

· Provide empathetic constructive feedback and coaching to support employee improvements.

· Design and deliver high quality and engaging training sessions and supporting materials, evaluating regularly to ensure these are as effective as possible

· Assist with maintaining training manuals, records of training and department processes.

· Stay up to date with departmental processes, FCA regulations and business needs to accurately assess performance against contemporary requirements.

Requirements

· Strong attention to detail and a high degree of accuracy in recording and reporting.

· Self-driven and proactive.

· Excellent planning and organisational skills.

· Excellent communicator, written and verbal.

· Relationship building skills.

· Focus on delivering results, meeting deadlines and contributing to team success.

· Basic understanding of the motor claims industry.

· Good numeracy and literacy skills.

Key Skills

· Demonstrate the company’s values and maintain professional conduct.

· Thrive in a busy environment, adapting quickly to change and successfully manage competing priorities.

· Analysis of data and identifying trends.

· Strong computer skills with experience in MS Office, particularly Word and Excel.

Pay: From £25,500.00 per year

Benefits:

Casual dress
On-site parking

Application question(s):

Do you have prior experience in training or quality auditing?

Work Location: In person

Quick apply

Refine Your Search

human resources occupations jobs in great ellingham, nfk

Quality Assurance and Training Specialist

People Advisor

People Coordinator

HR Administrator

Recruiter

Deputy Chief People Officer

HR Apprentice

Associate HR Business Partner - Norfolk, Waveney and Suffolk

Deputy Chief People Officer

HR Officer

HR Officer

HR Adviser - Wellbeing

HR Consultant

HR Advisor - FTC 12 Months

Recruitment Coordinator

HR Advisor

VA TAP Site Lead

Commercial Recruitment Coordinator - Full time FTC

Commercial Recruitment Coordinator - Part time FTC

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