Head of customer experience Work, Jobs in Great Offley, Hrt (with Salaries)

Internal Sales
Fortus UK —Letchworth
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Annual leave
Quick apply
4d
Head of Change Management
M Group —Stevenage
- Training & development
- Analytics
- Annual leave
- Employee assistance programme
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Festival Bar Staff
Hospitality Recruitment Heads —Hitchin
- £10 - £14 an hour
- Bar
- No experience needed
- English
- Flexible schedule
Support Centre L&D - Senior Support Centre L&D Manager
Whitbread —Dunstable
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Hospitality
- Management
- Budgeting
Quick apply
8d
Business Administration Officer
Luton Town Football Club —Luton
- Part-time
- Salesforce
- Writing skills
- Microsoft Office
14d
Head of Operations
Bodylogics —Barnet
- £50,000 - £80,000 a year
- Full-time
- Business development
- Continuous improvement
- Mentoring
- Profit sharing
- Employee discount
Quick apply
6d
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
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Account Manager – (British Artisan Cheese)
CHEESE-PLUS —Cambridge
- £26,436.80 - £28,000.00 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
12d
Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £28,900 a year
- Overtime
- Continuous improvement
- Training & development
- Communication skills
Quick apply
6d
Head of Campus Experience
Oaklands College —St Albans
- £50,404 - £55,083 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Senior Commercial Executive
MBDA —Stevenage
- £80,000 a year
- Hybrid work
- Contracts
- Communication skills
- Negotiation
- Free parking
12d
Recruitment Coordinator
Novoferm UK —Luton
- £29,000 - £35,000 a year
- Full-time
- Travel
- In-person
- Up to 25% travel
- Free parking
- Employee discount
Quick apply
Buyer
Savers —Dunstable
- Microsoft Excel
- Analysis skills
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Dental Receptionist
Obex Dental —Luton
- £12.75 - £15.00 an hour
- Full-time
- Administrative experience
- Travel
- Mentoring
- Annual leave
Quick apply
3d
Head of FM Key Accounts
PHSGroup —Milton Keynes
- Remote
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
12d
Planner
Fortem Solutions Ltd —Hitchin
- Full-time
- Conflict management
- Annual leave
- Life insurance
1d
Head of Export Knowledge Transfer (Defence)
MBDA —Stevenage
- £85,000 a year
- Hybrid work
- Business development
- Travel
- Contracts
- Free parking
Non Food Manager
ASDA —Stevenage
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
4d
Deputy Head of Campus Experience
Oaklands College —Welwyn Garden City
- £34,640 - £37,860 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
HR & Training Administrator
Heales Medical —Hitchin
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
8d

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Internal Sales

Fortus UK
Letchworth

Quick apply

Job details

Permanent | Full-time
4 days ago

Benefits

Annual leave
Company pension

Qualifications

Sales support
Customer service call handling
Microsoft Excel
Microsoft Outlook
Inbound customer enquiry call handling
Sales
Microsoft Office Suite
Technical support
Partnership building
Organisational skills
Relationship management
Customer support
Customer interaction
Account management
Communication skills

Full job description

Position: Internal Sales - Specialized Security Products

Department: SSP

Reports to: Head of Internal Sales SSP & SAT

Contract Type: Permanent

Salary: Depending on experience

Location: Letchworth Garden City

Overview

We are looking for a motivated and commercially minded Internal Sales to join our Specialized Security Products (SSP) business. This role is responsible for supporting existing customer accounts, managing inbound enquiries and identifying new business opportunities. The successful candidate will play a key role in driving revenue growth by maintaining strong relationships with installers, integrators and trade customers, whilst delivering excellent customer service and technical product support. By working closely with internal teams including procurement, logistics and technical support, the role will ensure customer needs are met quickly and efficiently.

Key Responsibilities

Manage the day-to-day sales activity with existing customers, ensuring high levels of service and account support.
Respond to inbound sales enquiries via phone and email, providing product advice, pricing and availability information.
Prepare and follow up quotations to convert opportunities into confirmed orders.
Proactively contact customers to promote products, special offers and new solutions.
Build and maintain strong relationships with installers, integrators and trade partners.
Support onboarding of new customer accounts and develop long-term customer relationships.
Maintain accurate records of customer interactions, opportunities and sales activity.
Work closely with procurement and logistics teams to ensure product availability and timely delivery.
Resolve customer queries relating to orders, deliveries or product selection

Skills, Knowledge, and Qualifications

Minimum of 2 years’ experience in a sales, internal sales or an account management role.
Experience working in a distribution, wholesale or product-based environment (preferred).
Strong communication skills with confidence in handling customer conversations by phone and email.
Knowledge of electronic security products (CCTV, access control, intruder or fire systems) is advantageous. Access Control product experience is preferred.
Strong organisational skills and the ability to manage multiple enquiries simultaneously.
Good working knowledge of Microsoft Office, particularly Outlook and Excel.
Positive, team-oriented attitude with a customer-first mindset.
Ability to work in a fast-paced sales environment and meet performance targets.

What we can offer you:

This is a full-time, permanent role. Your working hours will be Monday to Friday 08:30am – 5:00pm, 40 hours per week.

Competitive salary
23 days annual leave plus bank holidays
Auto enrolment Pension Scheme
Full training

About Fortus

We are Fortus.

We’re incredibly proud to be Europe’s fastest-growing security distributor, and we’re just getting started! Our branch network now stretches across the UK, Ireland, and the Netherlands.

We provide high value add solutions to our installation partners across our CCTV, Fire, Access, Intruder, Gate Automation and Monitoring divisions.

We work as a valued partner with some of the world’s most innovative brands and solution providers including Hikvision, Paxton, Pyronix, and Apollo. We’re proud to supply their products, all backed up with a combination of our team’s vast real-life experience with unsurpassed product and technical knowledge.

We are Fortus. We’re here to change the game.

Future. Secure.

Application question(s):

Please share your salary expectations
Do you have experience within the security/access control industry?

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in great offley, hrt

Internal Sales

Head of Change Management

Festival Bar Staff

Support Centre L&D - Senior Support Centre L&D Manager

Business Administration Officer

Head of Operations

Head of Insights

Account Manager – (British Artisan Cheese)

Customer Service Team Leader

Head of Campus Experience

Senior Commercial Executive

Recruitment Coordinator

Buyer

Dental Receptionist

Head of FM Key Accounts

Planner

Head of Export Knowledge Transfer (Defence)

Non Food Manager

Deputy Head of Campus Experience

HR & Training Administrator

I want to receive the latest job alerts for head of customer experience in great offley, hrt

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