It support Work, Jobs in Great Singleton, Lan (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
1st Line Technical Support Engineer
Audiebant Ltd —Preston
- From £24,500 a year
- Full-time
- Computer networking
- IT
- Linux
- Free parking
Quick apply
10h
IT Support Engineer
Ruby Energy —Fleetwood
- £25,000 - £27,000 a year
- Full-time
- Microsoft Access
- Microsoft Outlook
- SharePoint
- Free parking
- Annual leave
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Services Apprentice
Blackpool & the Fylde College —Blackpool
- £18,720 a year
- IT
- Annual leave
2d
Technical Support and Quality Co-ordinator
Contact Solar Ltd / EDF —Chorley
- From £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
9d
Frontline Support Agent
Fuuse Limited —Lancaster
- £14.50 an hour
- 12 hour shift
- Hybrid work
- Software troubleshooting
- Customer service
- Free parking
- Work from home
Quick apply
Security Helpdesk Lead
BAE Systems —Warton
- £59,491 a year
- Military
10d
SENIOR ICT NETWORK MANAGER
Lancashire County Council —Preston
- £36,363 - £40,777 a year
- Full-time
- School
Field Service IT Technician
Apogee Corp —Preston
- Monday to Friday
- Customer service
- Windows
- Computer networking
- Employee assistance programme
- Employee discount
10d
IT Service Desk Analyst
Speed Medical —Chorley
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Work from home
Quick apply
3d
Technical Support Advisor
Chiptech International —Lancaster
- £25,000 - £30,000 a year
- CRM software
- Microsoft Excel
- Data analysis skills
- Annual leave
- Sick pay
ICT Engineer
ABBEY ICT LTD —Blackburn
- Up to £30,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Employee discount
Quick apply
IT Engineer
Hakim Group —Darwen
- Full-time
- Windows
- SharePoint
- IT
Technical Support Analyst
Allied Bakeries —Liverpool
- Up to £30,000 a year
- Full-time
- Customer service
- Travel
- IT
- Free parking
- Employee assistance programme
Quick apply
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
Mobile Network Administrator
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £25,760 - £27,476 a year
- Full-time
4d
IT Administrator (Temp)
Eric Wright Group Limited —Preston
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
14d
Junior Systems Administrator: Physics
Lancaster University —Lancaster
- £33,002 - £37,694 a year
- Linux
6d
Systems Support Analyst
Matalan —Liverpool
- Weekend availability
- Organisational skills
- Warehouse experience
- Employee discount
Quick apply
3d

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IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it support jobs in great singleton, lan

IT Service Desk Engineer

1st Line Technical Support Engineer

IT Support Engineer

IT Desktop Support

IT Services Apprentice

Technical Support and Quality Co-ordinator

Frontline Support Agent

Security Helpdesk Lead

SENIOR ICT NETWORK MANAGER

Field Service IT Technician

IT Service Desk Analyst

Technical Support Advisor

ICT Engineer

IT Engineer

Technical Support Analyst

Service Desk Manager

Mobile Network Administrator

IT Administrator (Temp)

Junior Systems Administrator: Physics

Systems Support Analyst

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