Customer service Work, Jobs in Great Stretton, Lec (with Salaries)

Customer Service Officer
East Midlands Railway —Leicester
- £26,968.12 - £29,964.58 a year
- Weekend availability
- Employee discount
4d
Customer Service Advisor - Energy (Leicester)
Octopus Energy Group —Leicester
- From £26,300 a year
- Full-time
Quick apply
16h
Receptionist
MKAIN Ltd —Leicester
- From £12 an hour
- Part-time
- Customer service
- GP surgery experience
- English
- Flexible schedule
Quick apply
23h
Sales Assistant
Schuh —Leicester
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
14d
Customer Service Specialist
Yü Group —Leicester
- £26,228 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Team Member
NEXT —Leicester
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
6d
Sales Assistant (Part-Time)
Pandora Jewelry —Leicester
- £13.25 an hour
- Part-time
- Sales
- Employee discount
Customer Advisor First Notification of Loss
Hastings Direct —Leicester
- From £26,230 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Life insurance
- Referral programme
Medical Records Administrator FTC
Spire Healthcare —Leicester
- Full-time
- Customer service
- Organisational skills
- IT
- Annual leave
1d
Sales Assistant | Customer Service Advisor | Immediate Start
The Limitless Organisation —Leicester
- £500 - £900 a week
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
1d
Customer Services Assistant
ChelmsfordStarCoop —Countesthorpe
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
10d
Retail Customer Service Assistant - Nights
bp Retail —Market Harborough
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
New Business Customer Representative
Hastings Direct —Leicester
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Life insurance
- Referral programme
Customer Services Assistant
Central Coop —Countesthorpe
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
10d
Retail Customer Service Assistant - Temporary
bp Retail —Market Harborough
- £13.45 an hour
- Part-time
- Café
Customer Service Assistant
The Kid Collective Ltd —Market Harborough
- £12.83 an hour
- Part-time
- Customer service
- English
- Data entry
- Free parking
- Profit sharing
Quick apply
1d
Bank Medical Records Administrator
Spire Healthcare —Leicester
- Customer service
- Organisational skills
- IT
- Free parking
- Annual leave
Sunday Sales Advisor
PetsCorner —Syston
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Sales - Sales Advisor - UK
New Look —Leicester
- Part-time
- Microsoft Word
8d
Customer Service Advisor – Student Accommodation
Student Roost —Leicester
- £13.95 an hour
- Full-time
- Sales
- Microsoft Office
- Communication skills
Quick apply
11d

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customer service jobs near great stretton, lec

Customer Service Officer

East Midlands Railway -
Leicester

Apply Now

Job details

Permanent
£26,968.12 - £29,964.58 a year
4 days ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Full job description

Customer Service Officer – Leicester Station

Make a difference every day with East Midlands Railway

At East Midlands Railway (EMR), we're proud to be One Team. Every day, our people help keep customers moving safely, reliably, and comfortably across the East Midlands and beyond.

With over 2,600 colleagues, we're passionate about delivering great service, doing the right thing, and creating a railway that puts customers at the heart of everything we do. Our Customer Service Officers play a vital role in making that happen.

Ten times accredited as a Top Employer and Gold accredited under the Inclusive Employers Standard, we're committed to creating a workplace where everyone feels valued, supported and empowered to be themselves.

Are you someone who enjoys helping people and making a positive impact?

We're looking for future Customer Service Officers to join our team at Leicester Station.

This is a varied and rewarding role where no two days are the same. You'll be the friendly face customers see when they arrive at the station, providing information, support and reassurance, while also helping to ensure trains are dispatched safely and services run smoothly.

Whether you're assisting a customer who needs extra support, providing travel information during disruption, or helping dispatch a train safely from the platform, you'll make a real difference to our customers' journeys.

What you'll be doing

As a Customer Service Officer, you'll:

Safely and efficiently dispatch trains from the platform
Welcome customers and help them navigate the station
Provide travel information and guidance during service disruption
Support customers requiring additional assistance, including vulnerable passengers
Carry out station safety and security checks
Be a visible and approachable presence throughout the station
Work closely with colleagues to deliver a safe, reliable and welcoming environment
Represent EMR positively by delivering outstanding customer service every day

What we're looking for

You don't need previous railway experience – we'll provide all the training you need.

We're looking for people who:

Enjoy working with customers and helping others
Communicate confidently and clearly
Remain calm and professional under pressure
Take initiative and can think on their feet
Enjoy working as part of a team
Have a positive, can-do attitude
Are committed to delivering safe and excellent customer service

Your working pattern

This role operates on a shift-based rota covering early mornings, evenings, weekends and bank holidays.
Flexibility is important, but your roster will be provided in advance to help you plan your work-life balance.

Training and safety

Customer Service Officer is a safety-critical role.
As part of the recruitment process, you'll be required to complete a safety medical assessment, including drugs and alcohol screening and colour vision testing.
Don't worry – we'll support you through every stage of the process.
You'll receive comprehensive training through a combination of classroom learning and on-the-job mentoring to ensure you feel confident and prepared for the role.

What we offer

In return, you'll receive:

Competitive salary
Defined benefit pension scheme
Free leisure travel on the EMR network and with Abellio and LNER
75% discount on national leisure travel for you and your eligible dependants
Friends and family discounts on EMR services
Employee benefits and wellbeing support
Excellent training and career development opportunities

Information Session:

Want to learn more before applying?
Join our online Information Session on Microsoft Teams, where we'll provide an overview of the role, explain the shift patterns, discuss expectations, and answer any questions you may have.
Date: Thursday 18 June
Time: 5:00pm

Please register your interest using the link below by 17 June. Please note that registering for the information session is not an application for the role.

Customer Service Officer Information Session – Register Here Leicester Customer Service Officer Information Session – Fill in form

How to apply

Apply Now

Refine Your Search

customer service jobs in great stretton, lec

Customer Service Officer

Customer Service Advisor - Energy (Leicester)

Receptionist

Sales Assistant

Customer Service Specialist

Team Member

Sales Assistant (Part-Time)

Customer Advisor First Notification of Loss

Medical Records Administrator FTC

Sales Assistant | Customer Service Advisor | Immediate Start

Customer Services Assistant

Retail Customer Service Assistant - Nights

New Business Customer Representative

Customer Services Assistant

Retail Customer Service Assistant - Temporary

Customer Service Assistant

Bank Medical Records Administrator

Sunday Sales Advisor

Sales - Sales Advisor - UK

Customer Service Advisor – Student Accommodation

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