Customer experience agent Work, Jobs in Great Totham, Ess (with Salaries)

Import Coordinator (Freight Forwarding Focus)
Commodity Centre UK Ltd —Great Braxted
- Up to £35,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Estate Agent
The New Homes Group —Colchester
- £27,000 - £34,000 a year
- Full-time
- Employee discount
Quick apply
Client Relationship Manager
Balgores Property Group —Chelmsford
- £20,000 - £26,000 a year
- Full-time
- CRM software
- English
- In-person
Quick apply
8d
Contact Centre Agent (Nights)
Pinnacle Group —Chelmsford
- £22,285.69 a year
- Night shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Agent (Evenings and Weekends)
Pinnacle Group —Chelmsford
- £12.71 an hour
- Temporary
- Customer service
- Communication skills
- Employee discount
Quick apply
Weekend Contact Centre Agent
Pinnacle Group —Chelmsford
- £12.21 an hour
- Weekend availability
- Customer service
- Communication skills
- Annual leave
- Sick pay
Quick apply
Customer Experience Booking Agent
Camp Beaumont —Maldon
- £14 an hour
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
9d
Technical Support Executive
Systemise and Scale Consulting —Chelmsford
- £25,000 - £35,000 a year
- Full-time
- CRM software
- APIs
- In-person
- Free parking
- Work from home
Quick apply
2d
Customer Service Agent (CSA)
ABM —Stansted Airport
- £27,922 a year
- Weekend availability
Assisted Travel Check-In Agent / Host
ABM UK —Stansted
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
3d
Customer Sales Agent (Full-time)
Chameleon Codewing Limited —Colchester
- From £27,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Work from home
Quick apply
3d
Executive Secretary
Block Management UK Ltd —Sudbury
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Free parking
Quick apply
8d
Passenger Services Agent
PrimeFlight —Stansted
- Customer service
- Communication skills
- Free parking
- Employee discount
8d
Residential Valuer
Fenn Wright LLP —Witham
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Life insurance
- Referral programme
Quick apply
3d
Operations Coordinator/ Allocator
ABM —Stansted Airport
- £16.65 - £17.30 an hour
- Full-time
- Customer service
- IT
- Communication skills
Ramp Agent
PrimeFlight —Stansted
- Overtime
- Supervising experience
- Driving
- Communication skills
4d
Subscription Telesales Supervisor
Newsquest Media Group —Basildon
- Part-time
- Sales
- Supervising experience
- Leadership
- Employee discount
Quick apply
Operations Coordinator/ Allocator
ABM UK —Stansted
- £16.65 - £17.30 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chelmsford
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Sales Negotiator
Move Plus —Colchester
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
8d

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Import Coordinator (Freight Forwarding Focus)

Commodity Centre UK Ltd -
Great Braxted

Quick apply

Job details

Permanent
Up to £35,000 a year

Benefits

Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Logistics
Organisational skills
IT
Communication skills
Negotiation

Full job description

Commodity Centre UK Ltd – Great Braxted

About us

Commodity Centre UK Ltd is a leading independent global provider of controlled storage and 4PL services, offering warehousing, global freight forwarding, haulage and logistics, technical services and specialist resources.

We support the movement and storage of soft commodities, metals, and general cargo worldwide, managing the entire supply chain — from origin and shipping through to customs, bonded warehousing and final distribution.

As our UK business continues to grow, we are now looking to strengthen and expand our freight forwarding capability, creating an exciting opportunity for an experienced individual to make a real impact.

The opportunity

We are recruiting an Import Co-ordinator with strong freight forwarding experience to join our team and play a key role in developing and growing our forwarding function in the UK.

This is more than a traditional operations role — we’re looking for someone who can:

Bring end-to-end freight forwarding expertise
Help build and shape our forwarding offering
Contribute to the commercial development of the service, including customer engagement and identifying opportunities to grow business

You will be responsible for managing shipments and logistics processes from start to finish, while also supporting the wider team in delivering a high-quality, customer-focused service.

Key responsibilities

Operational & Freight Forwarding

Manage inbound shipments (primarily sea freight, with some airfreight)
Coordinate export shipments via sea freight
Handle shipments end-to-end, from booking through to final delivery
Open and manage jobs within the internal Cargowise system
Process customs entries and supporting documentation (including Traces and Port Health)
Monitor shipment progress and proactively manage delays/issues
Coordinate transport and ensure delivery requirements are met, including bonded cargo
Complete job costings and invoicing
Maintain accurate system updates, reporting, and file sign-off

Customer & Stakeholder Management

Act as a key point of contact for customers, providing a responsive and professional service
Liaise with shipping lines, hauliers, agents, and internal teams
Build strong, long-term relationships with customers and supply chain partners

Commercial & Development Focus

Support the growth of the freight forwarding function within the UK business
Identify opportunities to offer additional services to existing customers
Contribute to improving processes, efficiencies, and service offering
Engage with customers in a commercially proactive way, helping to promote and develop forwarding services

What we’re looking for

Proven experience in freight forwarding (essential) — ideally managing shipments end-to-end
Strong understanding of import/export processes within a shipping or logistics environment
Experience or interest in building or developing a forwarding or logistics function
Commercial awareness, with the confidence to engage customers and support business growth
Working knowledge of Cargowise (preferred)
Proficient IT skills in Microsoft Outlook, Excel and Word
Ability to work in a fast-paced environment and meet tight deadlines
Strong communication and organisational skills
A proactive, positive approach with the ability to work independently and as part of a team

Why join us?

Opportunity to play a key role in growing a freight forwarding function
Be part of a dynamic, fast-growing international business
Work in a collaborative environment with real scope to make an impact
Competitive salary and benefits package

Job Type: Permanent
Contract length: 9-12 months

Pay: Up to £35,000.00 per year

Benefits:

Company events
Company pension
On-site parking

Application question(s):

What is your notice period with your current employer?

Experience:

Import/export: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience agent jobs in great totham, ess

Import Coordinator (Freight Forwarding Focus)

Estate Agent

Client Relationship Manager

Contact Centre Agent (Nights)

Contact Centre Agent (Evenings and Weekends)

Weekend Contact Centre Agent

Customer Experience Booking Agent

Technical Support Executive

Customer Service Agent (CSA)

Assisted Travel Check-In Agent / Host

Customer Sales Agent (Full-time)

Executive Secretary

Passenger Services Agent

Residential Valuer

Operations Coordinator/ Allocator

Ramp Agent

Subscription Telesales Supervisor

Operations Coordinator/ Allocator

JUNIOR SALES CONSULTANT

Sales Negotiator

I want to receive the latest job alerts for customer experience agent in great totham, ess

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