Company Description
Potters Resorts Five Lakes
Maldon, Essex CM9 8HX
If you're highly organised, proactive, and enjoy keeping things running smoothly behind the scenes, we have an exciting opportunity to join our Maintenance Team at Potters Resorts Five Lakes.
As the UK's only all-inclusive Resorts, we pride ourselves on delivering exceptional experiences for our guests. Behind every great guest experience is a well-maintained Resort, and our Maintenance Administrator plays a key role in supporting the team that makes this happen.
Job Description
About the Role
Reporting to the Maintenance Manager, you will provide comprehensive administrative support to the Maintenance Department, helping to ensure the efficient coordination of maintenance activities across the Resort.
This varied role requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities while building strong relationships with colleagues, contractors, suppliers and other departments.
Key Responsibilities
Provide day-to-day administrative support to the Maintenance Manager and Maintenance Team.
Manage maintenance requests received through Opera, email and other reporting channels, ensuring works are logged, prioritised and communicated effectively.
Coordinate and maintain maintenance work schedules, servicing calendars and planned preventative maintenance records.
Support departmental purchasing by raising orders and maintaining accurate expenditure records under the direction and oversight of the Maintenance Manager.
Process invoices and supplier payments, liaising closely with the Finance Team to resolve discrepancies and ensure accurate financial records.
Maintain accurate records of statutory inspections, compliance checks, servicing certificates and maintenance documentation.
Coordinate external contractors, ensuring all required documentation, insurance certificates, permits and compliance requirements are received prior to works commencing.
Support the Maintenance Manager with tracking ongoing projects, repairs and planned works across the Resort.
Attend departmental meetings, taking minutes and supporting follow-up actions where required.
Liaise with Heads of Department and operational teams to gather maintenance requirements and provide updates on progress.
Support stock control processes and assist with departmental stock takes when required.
Maintain accurate filing systems and records in line with Company procedures and legal requirements.
Deliver a professional and helpful service when interacting with guests, team members, suppliers and contractors.
Hours of Work
Pay - £13.50 per hour.
Qualifications
What We're Looking For
We are looking for someone who:
Has previous administrative experience, ideally within a maintenance, facilities, engineering, property or operational environment.
Has excellent organisational and planning skills.
Is confident managing multiple tasks and changing priorities.
Has strong attention to detail and enjoys working accurately.
Is comfortable using computer systems, Microsoft Office and departmental software.
Has excellent communication and relationship-building skills.
Is self-motivated, proactive and able to work independently.
Takes pride in providing excellent service and support to others.
Maintains confidentiality and professionalism at all times.
Additional Information
Why Potters Resorts?
At Potters Resorts, no two days are the same. You'll be joining a friendly and supportive team in a fast-paced environment where your contribution makes a real difference to the smooth operation of the Resort.
If you're looking for a varied administrative role where you can utilise your organisational skills and be part of a successful team, we'd love to hear from you.
Apply today and start your next chapter with Potters Resorts Five Lakes.
As part of our team, we will offer you …
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Free use of Gym and Swimming Pool
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30% Discount on products in the shop
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Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
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Free Team Lunch available daily
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An all-year-round position (not seasonal)
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Free Parking
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Cycle to Work Scheme
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Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort
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Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
