NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
Audio Typist required to join the admin team in Emergency Care & Medical Specialties within the Royal Alexandra Hospital. The successful candidate will support the secretaries, typing up clinic letters, results letters, discharge letters dictated by Consultants, Junior Doctors, and Nursing staff. Excellent organisational & keyboard skills required. Trakcare & Winscribe experience is preferred. Must be able to work as part of a team as well as independently in a fast-paced environment.
Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.
All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.
Duration, Location, and Working Pattern:
This is a permanent, part-time post of 18 hours per week.
The role is based at Royal Alexandra Hospital.
The shift pattern is to be confirmed.
Please note the salary is Pro Rata for part-time hours.
Key responsibilities:
1. Transcription of dictation received from outpatient clinics, letters , medical and reports for external agencies (e.g Department for Work and Pensions), discharge summaries.
2. Data entry onto clinical systems to support patient follow up requirements.
3. Filing of clinic letters and results in appropriate section of patient's case records/filing clinic letter via Winscribe into Clinical Portal (for EPR)
4. Uplifting of tapes and case records from outpatient clinics where required
5. Updating computer tracer module of case records taken to wards or other departments by medical staff and extracting patient information from the PMS
6. Distribution of case records to appropriate location.
7. Identifying/photocopying a range of results, x-rays, biochemistry and other results as directed by medical staff. Faxing/Scanning.
8. Problem solving patient details when case records not available, eg, accessing clinic list on systems, ensuring details relevant to patient, phoning GP registration, GP surgery.
9. Ensure compliance with quality standards and timescales for typing turnaround
10. Shared responsibility for Health & Safety within the office area.
11. Participate in Personal Development Planning & Review.
12. Undertake Statutory & Mandatory training as required.
13. Promote and display NHS Scotland core values of care and compassion, dignity and respect, openness, honesty and responsibility and quality and teamwork in the discharge of duties
Knowledge, training, qualifications and/or experience required to do the job:
- Secretarial Studies certificate and advanced keyboard skills and accurate transcription speeds.
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Proven proficiency in English and medical terminology.
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Knowledge of PC Office software packages.
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Excellent organisational and communication skills.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Helen Greig, Admin Manager, 0141 314 7444, [email protected]
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
