Key account manager Work, Jobs in Greenwich, Gtl (with Salaries)

Associate Technical Account Manager
Mindbody —London
- Remote
- Microsoft Office
- SQL
- Project management
Quick apply
Key Account Manager
Bionic Services Ltd —London
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Junior Account Manager
TransPerfect —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Key Account Manager
SIG Plc —London
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee discount
- Life insurance
Account Manager - Customer Service
Online Lubricants Ltd —London
- £25,000 - £28,000 a year
- Full-time
- Customer service
- IT
- In-person
- Employee discount
- Referral programme
Quick apply
Sales Manager
Living Rooms —Maida Vale
- £40,000 - £50,000 a year
- Full-time
- Sales
- Hotel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Strategic Account Manager
UniTrust —London
- £62,000 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
London - Out Of Home Key Account Manager– Ethical Food & Drink Brands - WFH/Field
Windfall Brands —London
- £35,000 - £42,000 a year
- Full-time
- CRM software
- Sales
- Hotel
- Work from home
Quick apply
5d
Senior Key Account Manager, Enterprise
Famly —London
- Full-time
- Sales
- IT
- Communication skills
Quick apply
12d
New Business Account Manager (OTE 60K)
New Era Fuels —Harlow
- £28,000 - £30,000 a year
- Full-time
- Sales
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
6d
Sr. Account Manager - UK
sunday —London
- £62,000 - £65,000 a year
- Hybrid work
- Hospitality
- Analysis skills
- Project management
6d
Key Account Manager
Mitie —Ilford
- Full-time
- Customer service
- Leadership
Account Manager
ABM UK —London
- £75,000 - £80,000 a year
- Full-time
- Microsoft Powerpoint
- Management
- Microsoft Office
- Employee discount
Quick apply
9d
Senior Manager, Account Management
Vena Solutions —London
- £93,797 - £126,902 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Senior Account Manager
Synergy Associates —London
- £65,000 - £70,000 a year
- Full-time
- Bachelor's degree
- No degree
- IT
- Annual leave
Quick apply
Client Project Manager / Refurbishment & Maintenance
Optimal Group —London
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Construction
- Profit sharing
- Annual leave
Quick apply
Client Account Manager
Apex Housing Solutions —London
- Up to £30,000 a year
- Full-time
- CRM software
- Data entry
- In-person
- Referral programme
Quick apply
1h
Deputy Account Director
Chartwells —London
- £70,000 a year
- Hospitality
- Project management
- Continuous improvement
- Employee discount
5d
Senior Key Account Manager
Montu UK —London
- £60,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
6d
Key Account Manager
IQVIA —London
- Employee discount
- Gym membership

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Associate Technical Account Manager

Mindbody -
London

Quick apply

Job details

Qualifications

Technical support
Microsoft Office
SQL
Project management
Organisational skills
APIs
SaaS
Communication skills
Time management

Full job description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

The Account and Implementation Management Team provides a wide range of services to Mindbody customers who wish to engage with a single-point-of-contact for their account and technical management needs. The team also provides support for multiple types of one-time project engagements from onboarding to mass data changes within the software.

JOB SUMMARY:

As an Associate Technical Account Manager (ATAM), your primary responsibility is to support our Technical Account Managers (TAMs) in ensuring the success of our customers. You will work closely with our Technical Account Management team to facilitate the implementation and configuration of MINDBODY software for Technical Account Management customers. Additionally, you will assist in identifying opportunities for improvement, and ensuring that customers receive exceptional service and value.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

One (1) year of experience in a high-level, customer technical support or service role. SaaS company experience preferred.; two (2) years is preferred.
Project management or coordination experience preferred.
Ability to quickly grasp industry, company, product, and technical knowledge.
Excellent time management and organizational skills, ability to prioritize and use time effectively and efficiently across a broad range of activities and projects at any given time; ability to meet internal and external deadlines.
Excellent verbal and written communication skills, with the ability to communicate in a clear, concise, and understandable manner, additionally when providing technical concepts to a non-technical audience.
Problem-solving skills, with the ability to handle complex issues with professionalism.
Ability to use strong problem-solving skills, quick-thinking, expectation setting, and use of independent judgement when making decisions that have an impact on customers and Mindbody.
Ability to collaborate cross-functionally with all levels of internal in a tactful and professional manner and recognizes the importance of building professional and positive working relationships.
Demonstrated ability to provide support to team in advanced and complex situations, facilitating change management as needed.
Collaborative mindset, with the ability to work effectively with internal teams and a willingness to provide input for process improvement and advocate for customer's needs.
Familiarity with Basic SQL, Microsoft Office Suite, and Application Programming Interface (API) is a bonus.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Participate in comprehensive training, including Mindbody software training and shadowing the Technical Account Management Team.
Build and maintain a strong foundation of technical knowledge around Mindbody products, partners, and services.

JOB DESCRIPTION

Execute tasks and assignments as directed by Senior Technical Account Managers and Technical Account Managers.
Provide Technical Account Management consultations to assist customers through the TAM sales and evaluation process
Manage a designated portfolio of customers as assigned.
Leverage in-depth product knowledge to aid team members in effectively utilizing product features and additional services, ensuring alignment with client needs and enhancing their knowledge of our product and services.
Coordinate resolution of basic and complex customer inquiries related to specialty areas of the service or products by gathering information to identify and assess the nature of the problem; escalate issues to a higher-level of technical account support, as needed.
Recognize gaps in workflow, site setup, and product utilization, developing solutions to align with business objectives and promoting best practices within the team.
Accurately track time spent on customer engagements, support interactions, account progress and milestones consistent with current and future department procedures and KPIs; responsible for individual metrics and department goals set by Mindbody leadership.
Act with a sense of urgency and professionalism while meeting internal and external deadlines; follow through on all assigned action items.
Collaborate internally as needed to develop and share best-practices and knowledge that will better support customers.
Advocate and communicate opportunities for development to management with a solution-orientated mindset when issues or process changes are needed to support a better customer experience.
Facilitate the implementation, onboarding, conversion, and maintenance of Managed Services accounts/organizations.
All other duties as assigned.

Have we piqued your curiosity?

Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

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Refine Your Search

key account manager jobs in greenwich, gtl

Associate Technical Account Manager

Key Account Manager

Junior Account Manager

Key Account Manager

Account Manager - Customer Service

Sales Manager

Strategic Account Manager

London - Out Of Home Key Account Manager– Ethical Food & Drink Brands - WFH/Field

Senior Key Account Manager, Enterprise

New Business Account Manager (OTE 60K)

Sr. Account Manager - UK

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Account Manager

Senior Manager, Account Management

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Deputy Account Director

Senior Key Account Manager

Key Account Manager

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