customer service coordinator Work, Jobs in grimsby, lin (with Salaries)

Lead Technical & O&M Delivery Co-ordinator
EnergyForce Limited —Tickton
- £30,000 - £55,000 a year
- Full-time
- Software troubleshooting
- Maintenance
- English
Quick apply
Office Administrator & Bookings Coordinator
Westfield country Park —Kingston upon Hull
- From £15 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
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Sales Coordinator
Humber Galvanizing Ltd, part of Wedge Group Galvanizing —Kingston upon Hull
- From £26,000 a year
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
5d
Hire Desk and Sales Coordinator
Milton Keynes Road Sweepers Ltd T/A MKS Road Sweepers —Lincoln
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
8d
After_Sales_Coordinator
Villeroy & Boch —Kingston upon Hull
- Full-time
- Microsoft Outlook
- Customer service
- Communication skills

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customer service coordinator jobs near grimsby, lin

Lead Technical & O&M Delivery Co-ordinator

EnergyForce Limited
Tickton

Quick apply

Job details

Permanent | Full-time
£30,000 - £55,000 a year

Qualifications

Software troubleshooting
Maintenance
English
Technical support
Electrical systems
IT support

Full job description

Location: Office-based – Beverley, East Yorkshire
Salary: Competitive – dependent on experience

The Lead Technical & O&M Delivery Co-ordinator is a business-critical role within EnergyForce, responsible for owning the technical and day-to-day delivery execution of Operations & Maintenance (O&M) activities across the business. The role blends hands-on technical leadership with operational oversight. It spans technical co-ordination and on-site involvement, ensuring O&M delivery works are managed end-to-end. Using cloud-based service and management software the Lead Technical & O&M Delivery Co-ordinator will identify, log and support the delivery of a successful Operations & Maintenance service to our new and existing clients supporting EnergyForce and third-party products. The role will require liaising with strategic partners as well as clients to ensure effective delivery and resolution of problems.

The Role

The role will require daily liaising with engineers for updates and ensuring all service requests are undertaken; the Lead Technical & O&M Delivery Co-ordinator will maintain the company’s exceptional level of customer communication and satisfaction. Adhering to stringent timelines and upholding the high standards you will communicate to management the status of all Ongoing support contracts ensuring targets and Key Performance Indicators are exceeded while also owning product direction, technical standards, and the introduction of new solution offerings into the business. The role goes beyond EV technical support, covering the full EnergyForce product and service portfolio, with clear accountability for delivery quality, compliance, customer satisfaction, and technical scalability.

This is a customer-facing technical role, requiring clear communication, confidence discussing electrical systems, and the ability to translate technical issues into understandable outcomes for customers and stakeholders.

Key Responsibilities

Provide 2nd level remote technical support for:
Solar PV systems
EV charging infrastructure
Battery energy storage systems
Diagnose electrical, communication and system faults, resolving issues remotely where possible and escalating to site visits when required.
Act as a technical point of contact for customers, providing clear, professional updates on faults, resolutions, limitations and next steps.
Support field engineers with live technical assistance, fault-finding and configuration guidance.
Interpret electrical drawings, schematics and system layouts to support diagnosis and commissioning.
Log, track and manage support cases within internal systems, maintaining clear records, workflows and escalation paths.
Configure, test and commission EV charge points and associated systems to support projects and O&M operations.
Carry out workshop-based R&D, including testing new hardware, firmware updates and system configurations.
Contribute to continuous improvement of support processes, documentation, technical standards and customer experience.
Maintain a strong focus on safety, quality and compliance, escalating risks or non-conformances appropriately.

About You

Technically minded, with experience or strong interest in electrical systems, electronics, IT, control systems or similar disciplines.
Working knowledge of electrical principles and system behaviour (formal electrical qualifications advantageous but not essential).
Previous experience with EV chargers, solar PV or battery systems is beneficial, but not required.
Confident communicating with customers, engineers and internal teams in a clear, professional and customer-focused manner.
Able to explain technical and electrical concepts in plain English to non-technical stakeholders.
Strong problem-solving ability with a logical, methodical approach to fault diagnosis.
Well organised, with good attention to detail and the ability to manage multiple support cases.
Comfortable working independently while contributing positively to a wider technical team.
Driven, ambitious and keen to develop a long-term career in renewable and smart energy technologies.

What We Offer

Competitive salary, dependent on experience
Full training and structured technical development
Exposure to cutting-edge renewable and smart energy technologies
A growing business with genuine career progression opportunities
A supportive, professional and collaborative team environment

Job Types: Full-time, Permanent

Pay: £30,000.00-£55,000.00 per year

Experience:

Maintenance & Technical Co-ordination: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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customer service coordinator jobs in grimsby, lin

Lead Technical & O&M Delivery Co-ordinator

Office Administrator & Bookings Coordinator

Sales Coordinator

Hire Desk and Sales Coordinator

After_Sales_Coordinator

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