Customer care manager Work, Jobs in Groby, Lec (with Salaries)

Assistant Manager – The Old Post Office Tearoom
The Old Post Office Tearoom —Leicester
- £32,000 a year
- Weekend availability
- Restaurant management
- Supervising experience
- Driving
- Free parking
- Employee discount
Quick apply
1d
Customer Relationship Lead
Incora —Derby
- £32,000 - £34,000 a year
- Full-time
- Analysis skills
- AI
- Communication skills
Customer Care and Planning Manager
Effective Energy Group —Leicester
- Continuous improvement
- Team management
- Leadership
Quick apply
Customer Service Team Leader
Burbage Custom Windows —Hinckley
- From £29,500 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Manager
First Fence —Swadlincote
- £35,000 - £37,000 a year
- Full-time
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Assistant Manager - Leicester Narborough Road
BoyleSports —Leicester
- £13.20 an hour
- Customer service
- POS
- Retail management
Quick apply
Deputy Manager Leicester
Katie O'Brien's Irish Tavern Leicester —Leicester
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Restaurant management
- In-person
- Employee discount
Quick apply
Head of Client Experience
3D-lipo Ltd —Rugby
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
- Free parking
Quick apply
14d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Coventry
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Customer Services Manager (18 Months FTC)
Mediq —Castle Donington
- £50,000 - £60,000 a year
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
- Sick pay
Events Crew Team Leader (Casual)
National Space Centre —Leicester
- £14.69 an hour
- Weekend availability
- Bar
- Customer service
- Cash handling
Quick apply
6d
Capital Account Manager
Steris —Leicester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Events Manager
The In-House Agency —Derby
- £35,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Organisational skills
- Budgeting
Quick apply
12d
Customer Fulfillment Manager (CFM) - Nuclear Market - M/F
Arabelle Services UK Ltd —Loughborough
- Engineering
- Maintenance
- English
Quick apply
12d
Assistant Manager
The Rank Group —Burton-On-Trent
- From £32,500 a year
- Customer service
- Training & development
- Guest services
- Employee discount
- Sick pay
Quick apply
Customer Service Manager
XMA —Nottingham
- £45,000 - £50,000 a year
- Full-time
- Customer service
- Continuous improvement
- Team management
- Life insurance
- Referral programme
6d
Senior Operations Manager - The Oaks Coventry
Student Roost —Coventry
- £45,000 - £48,000 a year
- Hospitality
- Sales
- Continuous improvement
Quick apply
7d
CRM Manager
Riviera Travel —Burton-On-Trent
- Up to £55,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- In-person
- Work from home
- Employee assistance programme
Key Lead - Highcross, Hollister
Hollister —Leicester
- POS
- Communication skills
- Store discount
- Employee discount
5d
Contact Centre Leader - Complaints
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Annual leave
12d

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Assistant Manager – The Old Post Office Tearoom

The Old Post Office Tearoom -
Leicester

Quick apply

Job details

Permanent | Full-time
£32,000 a year
1 day ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Driving Licence
Front of house supervision
Café experience
Food service team management
Coaching
Mentoring junior staff
Restaurant management
Barista experience
Assistant manager experience
Supervising experience
Driving
Coffee experience
Staff training
Opening procedures
Mentoring
Barista coffee making
Coffee shop service
Customer support
Professional development mentoring
Customer interaction
Training & development
Team motivation leadership
Hospitality management
Rota coordination

Full job description

Assistant Manager – The Old Post Office Tearoom

Newtown Linford, Leicestershire
£32,000 per year | Full-time | 5 days per week

A proper hospitality management role in a successful independent business.

We're looking for an experienced, warm and capable Assistant Manager to join the team at The Old Post Office Tearoom in Newtown Linford.

We're an established, busy independent café opposite Bradgate Park, and we're looking for someone who genuinely enjoys hospitality: someone who notices the details, looks after their team, loves giving customers a great experience and takes pride in running a really good café.

This isn't a role where you'll spend your day in an office. We're looking for a hands-on manager who is happy leading from the floor, making coffee, helping the team and getting stuck in when it's busy – while always keeping an eye on the bigger picture.

The role

You'll take responsibility for the day-to-day running of The Old Post Office, working alongside our experienced wider management team.

You'll be responsible for:

Leading and motivating the team during service
Creating a friendly, positive working environment
Maintaining excellent customer-service standards
Keeping service organised and efficient when we're busy
Ensuring consistently high standards of coffee, food and presentation
Opening and closing
Allocating staff and managing breaks
Coaching and developing team members
Supporting new starters and training
Dealing confidently and professionally with customer queries
Maintaining excellent cleanliness and presentation
Working closely with our kitchen team
Helping identify and solve problems before they become problems

Who we're looking for

Hospitality management or strong supervisory experience is important, but we're just as interested in how you work and lead people.

You'll probably be someone who:

Genuinely enjoys working with customers
Is naturally organised and calm under pressure
Notices what needs doing without being asked
Leads by example rather than from the sidelines
Can maintain standards while keeping the team positive
Is comfortable giving constructive feedback
Has common sense and good judgement
Is reliable and takes ownership
Enjoys developing other people
Wants to become part of an independent business rather than simply find their next job

Barista experience would be an advantage, although we can provide training.

Working pattern

This is a five-day-per-week role.

Weekend working is an important part of hospitality and will be required, but we don't believe good hospitality professionals should have to give up every weekend indefinitely.

Our management team shares weekend responsibilities, with the aim of providing one full weekend off approximately every four weeks, alongside other weekends where you may work one or both days.

Rotas are planned in advance.

What we offer

£32,000 salary
Full-time, permanent position
5-day working week
Regular full weekends off within the management rota
Support from an established Manager working across our two sites
Genuine responsibility for your café
Training and development
Opportunities to progress as the business develops
A friendly independent environment where good people and good ideas are valued
Staff benefits and discounts
A beautiful location opposite Bradgate Park

Important

Due to our locations and the requirement to occasionally work across our two Leicestershire sites, you must be able to drive and have access to your own transport.

If you're an experienced hospitality professional who loves being part of a busy café, enjoys leading people and wants somewhere you can make a genuine difference, we'd really like to hear from you.

Please apply with your CV and tell us a little about why this role appeals to you.

Pay: £32,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Application question(s):

Are you able to work weekends as part of a rotating management rota?
Do you have a full driving licence and access to your own vehicle?

Experience:

Management : 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in groby, lec

Assistant Manager – The Old Post Office Tearoom

Customer Relationship Lead

Customer Care and Planning Manager

Customer Service Team Leader

Customer Service Manager

Assistant Manager - Leicester Narborough Road

Deputy Manager Leicester

Head of Client Experience

Area Manager, Customer Fulfillment

Customer Services Manager (18 Months FTC)

Events Crew Team Leader (Casual)

Capital Account Manager

Events Manager

Customer Fulfillment Manager (CFM) - Nuclear Market - M/F

Assistant Manager

Customer Service Manager

Senior Operations Manager - The Oaks Coventry

CRM Manager

Key Lead - Highcross, Hollister

Contact Centre Leader - Complaints

I want to receive the latest job alerts for customer care manager in groby, lec

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