Head of customer service Work, Jobs in Groby, Lec (with Salaries)

Administrative Assistant
SML Group Ltd —Leicester
- £21,259.22 - £24,903.66 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
19h
SAP Power User & Trainer (Inventory Record Accuracy) - Contract
Caterpillar —Desford
- £35,200 - £39,000 a year
- Full-time
- Continuous improvement
- Travel
- Training & development
- Annual leave
9h
Operations Manager
ASDA —Leicester
- Full-time
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
15h
Head of Hospitality
Legends Global (Europe) —Coventry
- Hospitality
- Business development
- Organisational skills
- Annual leave
- Employee assistance programme
17h
HR Administrator
Ibstock Plc —Ibstock
- Hybrid work
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
16h
Service Colleague (Food Services)
ASDA —North West Leicestershire
- £13.10 an hour
- Part-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
15h
Adviser Onboarding Officer
Mortgage Advice Bureau —Derby
- £27,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
22h
Payroll Specialist
Ibstock Plc —North West Leicestershire
- Hybrid work
- Organisational skills
- Employee assistance programme
- Employee discount
16h
Commercial Analyst
East Midlands Railway —Derby
- £48,896 a year
- Hybrid work
- Analysis skills
- No degree
- Analytics
- Annual leave
- Employee discount
12h
Regional Manager
Brewers Decorator Centres —Nottingham
- Sales
- Customer service
- Employee assistance programme
- Employee discount
16h
Assitant Finance Business Partner
Ibstock Plc —North West Leicestershire
- Analysis skills
- Presentation skills
- Bachelor's degree
- Employee assistance programme
- Employee discount
16h
Housekeeping Room Attendant
Artemis Hotels —Hinckley
- Part-time
- Hotel
- Cleaning
Quick apply
16h
Assistant Menswear Designer
NEXT —Leicester
- £30,000 - £40,000 a year
- Full-time
- Google Suite
- Free parking
- Employee discount
11h
Hospitality & Experiences Sales Executive
Legends Global (Europe) —Coventry
- Weekend availability
- Hospitality
- Customer service
- Business development
- Annual leave
- Employee assistance programme
17h
Pharmacy Dispenser
HealthNet Homecare —Swadlincote
- £27,768 a year
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
- Employee discount
- Referral programme
12h
Maintenance Technician (Paint Plant) - Days & Afternoons
Caterpillar —Desford
- £37,900 - £42,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Continuous improvement
- Annual leave
9h
Maintenance Technician (Paint Plant) - Nights
Caterpillar —Desford
- £37,900 - £42,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Continuous improvement
- Annual leave
9h
Senior Building Surveyor
Gleeds —Nottingham
- Hybrid work
- Business development
- Team management
- Mentoring
- Annual leave
- Employee discount
17h
Qualified Dental Nurse
Oradent Dental Care Bosworth —Nuneaton
- £13.00 - £14.50 an hour
- Full-time
- Inventory control
- Customer service
- Organisational skills
- Free parking
- COVID-19 protective measures
Quick apply
18h

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Administrative Assistant

SML Group Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
£21,259.22 - £24,903.66 a year
19 hours ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
On-site parking

Qualifications

Microsoft Excel
Inbound customer enquiry call handling
Customer service
Microsoft Office Suite
Microsoft Office
Appointment booking and call handling
Organisational skills
Communication skills
Time management

Full job description

Administrative Assistant

SML Group is seeking a highly motivated and organised Administrative Assistant to join our successful and growing team based at our Head Office in Thurmaston, Leicester.

About Us

The SML Group is the holding company for a group of specialist businesses operating within the land, building, and valuation surveying sectors.

Established in 2006, providing specialist movement monitoring services to the insurance industry. Over the years, we have expanded our offering to include structural monitoring for piling works, deep excavations, and a wide range of bespoke monitoring projects.

Our focus is on delivering cost-effective, tailored solutions that meet our clients' individual requirements. We pride ourselves on putting our customers first and consistently going the extra mile to provide the highest standards of service and quality.

At SML, we are committed to creating a positive, inclusive, and supportive working environment. We actively encourage learning and development, and our experienced team members are always willing to share their knowledge and expertise to help colleagues succeed.

The Role

We are looking for an enthusiastic and efficient individual who enjoys working as part of a busy office team. This role will be based at our Head Office in Thurmaston, Leicester and offers an excellent opportunity to develop your administrative skills within a professional and supportive environment.

Hours of work:
37.5 hours per week
Monday to Friday, 9:00am to 5:00pm

Key Responsibilities

Managing diaries for multiple surveyors, including scheduling appointments and coordinating daily workloads
Auditing property reports to ensure accuracy and quality standards are maintained
Sending property and survey data to clients in a timely manner
Answering incoming telephone calls and responding professionally to client enquiries
Assisting with general administrative duties to support the wider team
Maintaining accurate records and ensuring information is processed efficiently

Skills and Experience

The ideal candidate will have:

Strong proficiency in Microsoft Office, particularly Microsoft Excel
Excellent organisational and time management skills
A confident and professional telephone manner
Strong attention to detail and accuracy
The ability to manage multiple tasks and priorities effectively
Good written and verbal communication skills
A proactive attitude and willingness to work collaboratively as part of a team

Why Join Us?

Friendly and supportive team environment
Opportunities for training and development
Exposure to a specialist and growing industry
A company culture that values teamwork, learning, and customer service

Our Values

At SML Group, we are proud of the expertise, professionalism, and forward-thinking approach that underpin our work. Our culture is shaped by collaboration, accountability, and a commitment to delivering high standards for our clients and colleagues.We value people who take pride in what they do, support one another, and contribute to continuous improvement across the business. Joining SML Group means becoming part of a growing organisation with a diverse range of services and opportunities across the UK.

Equal Opportunities

SML Group Ltd is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community. Every applicant will be considered on the basis of skills, experience, and suitability for the role, regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation.If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.

Pay: £21,259.22-£24,903.66 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in groby, lec

Administrative Assistant

SAP Power User & Trainer (Inventory Record Accuracy) - Contract

Operations Manager

Head of Hospitality

HR Administrator

Service Colleague (Food Services)

Adviser Onboarding Officer

Payroll Specialist

Commercial Analyst

Regional Manager

Assitant Finance Business Partner

Housekeeping Room Attendant

Assistant Menswear Designer

Hospitality & Experiences Sales Executive

Pharmacy Dispenser

Maintenance Technician (Paint Plant) - Days & Afternoons

Maintenance Technician (Paint Plant) - Nights

Senior Building Surveyor

Qualified Dental Nurse

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