Guest service agent Work, Jobs in Guildford, Sry (with Salaries)

Reservation Agent
Reservations —Westminster
- £29,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
3d
EFL Teachers Summer Guildford (Non-Residential)
Move Language Ahead —Guildford
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply
Reservation & Guest Experience Specialist
AB Boutique Hotels Ltd —Croydon
- £32,000 a year
- Full-time
- Hotel
- Guest services
- Communication skills
Quick apply
Reservations Agent (M/F/X)
IBIS BUDGET —Hounslow
- Part-time
- Culinary experience
- Customer service
- English
- Employee discount
Quick apply
Reservation Sales Agent
Imperial College London —South Kensington
- £15.68 an hour
- Weekend availability
- English
- Microsoft Office
- Hotel
- Annual leave
11d
Central Reservation Agent
The Roseate Reading —Reading
- Full-time
- English
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
Reservation Agent
Frasers Hospitality —London
- Hotel
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant Guest Relations Manager
Maybourne Hotel Group —West London
- Full-time
- Hospitality
- Hotel
- Annual leave
- Referral programme
8d
Reservations and Events Agent - Fixed Term Contract (Maternity Cover)
Valor Hospitality —Gatwick Airport
- £12.71 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
3d
Reservations Agent
Millennium Hotel and Resorts UK —London
- £27,248 a year
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
3d
Assistant Guest Relations Manager
Maybourne —West London
- Full-time
- Hospitality
- Hotel
- Annual leave
- Referral programme
Quick apply
8d
Host
Petersham Nurseries - Richmond —Richmond
- Up to £14.21 an hour
- Part-time
- Project management
- Organisational skills
- SharePoint
Quick apply
EFL Teachers Summer Uxbridge (Non-Residential)
Move Language Ahead —Uxbridge
- £20.65 an hour
- Seasonal
- English
- Master's degree
- Administrative experience
- Paid training
- Annual leave
Quick apply

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EFL Teachers Summer Guildford (Non-Residential)
Move Language Ahead —Guildford
The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm,…
£20.65 an hour
Quick apply
EFL Teachers Summer Oxford (Non-Residential)
Move Language Ahead —Oxford
The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm,…
£20.65 an hour
Quick apply

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Reservation Agent

Reservations
Westminster

Quick apply

Job details

Full-time
£29,000 a year
3 days ago

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Hospitality
Organisational skills
Guest services
Communication skills
Hotel experience

Full job description

We are looking for a Cluster Reservation Agent to join our Reservation team at the Starhotels London.

Looking after our colleagues is all that we care about. Respect and kindness are at the heart of everything we do. When you join us, you will become a vital member of our team. You will not only support us in delivering breathtaking hospitality to our guests but also help us create a workplace that is a role model to others.

What is in it for you?

We value our colleagues and offer great benefits, including:

Participation in the Tronc scheme, which includes Rooms and F&B service charge and bonus.
28 days holiday inclusive of bank holidays, increasing with the length of service.
Pension scheme and Medicash plans.
Great food and drink provided during your shift.
Great incentives, including a refer-a-friend bonus( up to £750)
Colleague discount to all the Starhotels Collezione around the world.

You will work with brilliant colleagues across the Hotel, ensuring we are one team delivering a seamless and memorable guest experience.

Your Role & What We Need From You

The Reservation Agent plays a crucial part in our success.

As a Reservation Agent, you will be responsible for handling guest reservations across our luxury hotels, ensuring every booking is managed efficiently and accurately while delivering exceptional customer service. You will act as the first point of contact for guests, providing information about hotel services, room availability, rates, and special offers. The role is key to maximizing revenue opportunities, maintaining reservation standards, and creating a seamless booking experience that reflects the high level of hospitality synonymous with our luxury properties.

Key Requirements:

1–2 years of experience in reservations, front office, guest services, or a similar role within a luxury hotel environment.
Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues at all levels.
Strong attention to detail and organizational skills, with the ability to manage multiple bookings and inquiries efficiently.
Experience with hotel reservation systems such as Opera PMS or similar property management systems is highly desirable.
A customer-focused approach with a passion for delivering exceptional guest experiences.
Ability to work independently and as part of a team in a fast-paced environment.
Good problem-solving skills and the ability to handle guest requests and reservation amendments professionally.

Why Us?

The hotels are a proud member of Starhotels Collezione—the group’s prestigious collection of luxury hotels imbued with Italian flair and creativity across New York, Paris, Milan, Venice, and beyond.

To find out more about us, check out our Instagram accounts: @starhotels

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must be eligible to work in the UK.

Quick apply

Refine Your Search

guest service agent jobs in guildford, sry

Reservation Agent

EFL Teachers Summer Guildford (Non-Residential)

Reservation & Guest Experience Specialist

Reservations Agent (M/F/X)

Reservation Sales Agent

Central Reservation Agent

Reservation Agent

Assistant Guest Relations Manager

Reservations and Events Agent - Fixed Term Contract (Maternity Cover)

Reservations Agent

Assistant Guest Relations Manager

Host

EFL Teachers Summer Uxbridge (Non-Residential)

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