Office operations manager Work, Jobs in Guildford, Sry (with Salaries)

Contact Centre Operations Manager
Arvato —Datchet
- £50,000 a year
- Customer service
- Analysis skills
- Leadership
- Free parking
- Annual leave
GP Operations Manager
Mitcham & Tooting Health —Mitcham
- £35,000 - £43,000 a year
- Full-time
- Management
- Human resources
- In-person
- Referral programme
- Sick pay
Quick apply
5d
Operations Manager
Veterinary Medicines Directorate —New Haw
- £38,795 a year
- Part-time
- Microsoft Outlook
- Databases
- Analysis skills
- Free parking
- Annual leave
14d
Operations Manager - Property Maintenance (Fabric)
IPM Facilities Ltd —Bordon
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Management
- Continuous improvement
- Free parking
Quick apply
6d
Senior Customer Operations Manager
tiney —London
- Hybrid work
- Data analysis skills
- AI
- Annual leave
- Work from home
Graduate Programme 2027: Strategy & Operations Manager
Revolut —London
- £11,600 a month
- Full-time
- Hybrid work
- Data analysis skills
- English
- Research
Airport Operations Administrator
DiamondAir International Ltd —London
- £32,864 a year
- Full-time
- Hybrid work
- Salesforce
- Administrative experience
- Travel
- Free parking
- Employee discount
Quick apply
5d
Workplace Operations Manager
Nscale —Wokingham
- Part-time
- Continuous improvement
- Front desk
- Cleaning
Quick apply
Yard Operations Manager
Site-Equip Ltd —Lasham
- Full-time
- Customer service
- Forklift
- Team management
- Free parking
- Store discount
Quick apply
5d
Hotel Operations Manager
JH Telecomm —Old Woking
- £38,000 - £40,000 a year
- Weekend availability
- Hotel
- Team management
- Driving
Quick apply
7d
Sales Enablement Manager (Operations)
Revolut —London
- £10,700 - £21,700 a month
- Sales
- English
- Communication skills
Operations Administrator
Site Equip —Lasham
- Up to £25,400 a year
- Overtime
- Free parking
- Employee discount
Quick apply
5d
UK Service Operations Leader
Carrier —Wimbledon
- £62,500 - £125,500 a year
- Full-time
- Customer service
- Engineering
- Microsoft Office
10d
Operations Manager
Steris —Kingston upon Thames
- Full-time
- Continuous improvement
- Quality control
- Mentoring
Operations Duty Manager
Flexjet Europe —Farnborough
- 12 hour shift
- Communication skills
Quick apply
Senior Analyst Business Intelligence - 3PL Order Management and Finance Operations
Alliance Healthcare —Woking
- Full-time
- Bachelor's degree
- Machine learning
- AI
CSC Operations Manager
Lanes Group —Slough
- Weekend availability
- Customer service
- Continuous improvement
- Training & development
Quick apply
10d
Operations Manager (IT, Facilities & Fleet)
Rainbow Trust Children's Charity —Leatherhead
- Up to £43,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Operations and Maintenance Manager
Crawley Borough Council —Crawley
- £59,469 - £67,558 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Employee discount
- Flexible schedule
8h
Manager, Marine Operations
Royal Caribbean Group —Weybridge
- Management
- English
- Maths

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Contact Centre Operations Manager

Arvato -
Datchet

Apply Now

Job details

Permanent
£50,000 a year

Benefits

Free parking
Annual leave
Company pension
Work from home
Employee discount
Life insurance

Qualifications

Financial Conduct Authority guidelines
Operations management
Client engagement
Customer service
Quality management
Change management
Analysis skills
Customer interaction
Multidisciplinary collaboration
Leadership
Team motivation leadership
Communication skills
Operations leadership experience
Analytics

Full job description

Location: On-site role based at our welcoming office in Datchet, SL3 9LL, just off the M4 (with free staff parking provided)
Salary: Approximately £50,000 per year, plus a discretionary bonus and a contributory pension scheme, along with other attractive benefits.
Working Model: 5 days onsite with occasional flexibility for WFH
Contract: Permanent Role
Future shapers. Experience makers
In a world where change is constant, ArvatoConnect stands at the forefront of innovation. We partner with forward-thinking organisations to reshape and reinvent how they connect with their customers. By delivering cutting-edge, technology-driven solutions, we create exceptional experiences that foster stronger connections, enhance loyalty, and drive growth.
This role will be supporting one of our key automotive clients, which is a trusted global brand operating within a highly regulated environment. As this is an FCA‑regulated account, you’ll play a critical part in ensuring we deliver compliant, high‑quality services while maintaining exceptional operational performance.

About the Role:
As an Operations Manager, you will play a visible and influential role in leading, managing, coaching, and developing a team to continually enhance and improve operational performance. You will work closely with professional teams such as Resource Planning, Quality & Training, and Ops Support to ensure aligned operational plans are met. Your mission will be to achieve SLA’s, KPI’s, and commercial performance while ensuring excellent quality services, customer outcomes, and business objectives. This role will be reporting into the Senior Operations Manager.

What You'll Do:
Lead and Inspire by managing and developing your team to meet and exceed operational goals.
Serve as a central point of contact for clients, understanding their requirements and delivering through operational excellence.
Focus on enhancing operational efficiency and customer experience.
Ensure all regulated requirements are met in delivering quality services.
Embrace and lead the implementation of new technologies to add value and enhance customer experiences.
Achieve and exceed SLA’s and KPI’s through motivation and direction of Team Managers.
Support the Quality Management framework and ensure all Financial Regulatory requirements are met.
Ensure future skills needs are met through effective talent management.

What You'll Bring to the Table:
Proven experience in a fast-paced contact centre environment.
Strong operational management background
Experience in a client facing role
Strong automotive experience is desirable.
Competent with FCA regulations for financial services provision.
Excellent communication and planning skills.
Ability to manage multiple tasks under pressure.
Direct experience of liaising effectively and professionally with clients.
Strong analytical and data-driven decision-making skills.
Proficient in customer service CRM systems (Genesys preferred).
Strong leadership skills with a focus on coaching and developing teams.
Proven tactical and strategic decision-making and problem-solving abilities.
Commitment to delivering high-standard customer experiences.
Why Join Us?
Opportunity to lead significant change management initiatives and develop your career.
Work in a collaborative environment with cross-functional business teams.
While the role is primarily onsite, occasional flexibility for remote work is available.

Benefits Include:
Discretionary Annual Bonus – recognising and rewarding your individual contribution to the company’s success.
Flexible Enhanced Family Leave Pay - We offer eligible employees the option to spread their enhanced maternity, adoption, or shared parental leave pay evenly across their leave period. This means you can avoid months without pay at the end of your leave, giving you greater financial stability and peace of mind while you focus on your family.
Generous Holiday Entitlement – 25 days annual leave plus 8 bank holidays, with the option to purchase an additional 5 days.
Pension Scheme – 4% employee contribution matched by the company.
Life Insurance – coverage of 4x your basic salary, offering peace of mind for you and your loved ones.
24/7 Health and Wellbeing Support – access to virtual GP, mental health services, fitness programmes, and more through our WeCare platform.
Exclusive Discounts and Offers – enjoy savings with leading brands via our MyRewards programme, including retailers such as Apple, John Lewis, and M&S.
Vodaphone Discount - Receive up to 15% off pay monthly plans for you and up to five friends or family members. Offers include access to the latest handsets and are available to new Vodafone customers or existing customers at the end of their contract.
If you are driven to achieve results, passionate about delivering great customer outcomes, and ready to lead by example, we would love to hear from you!

Diversity & Inclusion Statement:
It’s our differences that make our organisation stronger, and we work to ensure that all our colleagues’ voices are heard and that their aspirations are nurtured in a culture where people can grow and be 100% themselves every day, no matter their age, sex, gender, disability, ethnicity, sexuality, neurodiversity, or religion. Not only are we a Disability Confident Committed Employer, but we also believe in continuously strengthening our female talent, standing with the LGBTQI+ community and celebrating our multicultural workforce.

Apply Now

Refine Your Search

office operations manager jobs in guildford, sry

Contact Centre Operations Manager

GP Operations Manager

Operations Manager

Operations Manager - Property Maintenance (Fabric)

Senior Customer Operations Manager

Graduate Programme 2027: Strategy & Operations Manager

Airport Operations Administrator

Workplace Operations Manager

Yard Operations Manager

Hotel Operations Manager

Sales Enablement Manager (Operations)

Operations Administrator

UK Service Operations Leader

Operations Manager

Operations Duty Manager

Senior Analyst Business Intelligence - 3PL Order Management and Finance Operations

CSC Operations Manager

Operations Manager (IT, Facilities & Fleet)

Operations and Maintenance Manager

Manager, Marine Operations

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