Retentions advisor Work, Jobs in Guildford, Sry (with Salaries)

Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
11d
Customer Success Manager
Mysoft —Church Crookham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
Strategic Account Manager
Person Centred Software Ltd —Guildford
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
Support Office - HR Advisor
Grandir UK —Basingstoke
- Up to £35,000 a year
- Full-time
- Analysis skills
- Human resources
- Training & development
- Annual leave
- Employee discount
Quick apply
6d
Talent Development Manager
CITY ELECTRICAL FACTORS LTD —Reading
- Up to £80,000 a year
- Full-time
- Team management
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
5d
Sales Advisor
Bannatyne —Weybridge
- £13.40 an hour
- Weekend availability
- Sales
- Marketing
- Customer service
- Annual leave
- Employee assistance programme
Account Manager
Invincible Drain Care Ltd —Sunbury
- £26,436.80 a year
- Full-time
- Up to 50% travel
- Customer service
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
10d
Apprentice Customer Service Advisor
TrustFord —Middlesex
- Customer service
- Hotel
- Annual leave
- Employee discount
Bookings Advisor
Stratstone Exotics —Arborfield
- Databases
- Computer skills
- Annual leave
- Employee discount
Quick apply
Account Manager
UK Connect —Farnborough
- Up to £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Free parking
- Annual leave
Quick apply
6d
HR Advisor
DHL Supply Chain —London
- Human resources
- Recruiting
- Organisational skills
Apprentice Parts Sales Advisor
TrustFord —Middlesex
- Customer service
- Hotel
- Annual leave
- Employee discount
HR Manager
Whitmore Vale Housing Association Ltd —Hindhead
- £31,000 - £41,000 a year
- Full-time
- Recruiting
- In-person
- Free parking
- Employee assistance programme
Quick apply
12d
Membership Advisor
Anytime Fitness South Bucks area - Amersham —Gerrards Cross
- £26,436.80 - £28,436.80 a year
- Weekend availability
- Sales
- Social media management
- Organisational skills
- Gym membership
Quick apply
3d
Business Development Manager (CPG/FMCG)
Circana UK —Bracknell
- Hybrid work
- Microsoft Powerpoint
- Business development
- Negotiation
Quick apply
In-house Talent Advisor
QinetiQ —Farnborough
- Up to £55,000 a year
- Full-time
- Human resources
- Recruiting
- In-person
- Employee discount
HR Advisor
NewPrinces Group —Long Sutton
- Monday to Friday
- Human resources
- Recruiting
- Computer skills
- Annual leave
HR Manager
Connect2Law t/a Muve & Nova —Richmond
- £50,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Human resources
- Recruiting
- Annual leave
- Work from home
Quick apply
7d
Head of Data and AI Governance
Allianz —Guildford
- Full-time
- Hybrid work
- AI
- Leadership
- Employee discount
Account Manager
Conosco Ltd —London
- Full-time
- CRM software
- Business development
- In-person
Quick apply

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Charter Manager (Private Jet and Helicopter Charter)

Starflight Aviation LTD
Farnborough

Quick apply

Job details

Permanent | Full-time
£50,000 - £60,000 a year
11 days ago

Benefits

Free parking
Company pension
Company events
Private medical insurance
On-site parking

Qualifications

CRM software
Sourcing
Driving Licence
Client engagement
Customer service
Business development
Partnership building
Organisational skills
Relationship management
Communication skills
A Level
Negotiation

Full job description

About Starflight:

Beginning operations in 1990, Starflight Aviation has been providing ad-hoc private jet and helicopter charter solutions for over 30 years.

Our keen eye for detail, personable staff, and dedication to safety, security and confidentiality led us to originally specialise in travel for the music and entertainment industry. Upholding those same qualities, we are proud of our now diverse client base, working with some of the largest companies in the world, high net worth individuals, sporting, music and entertainment talent, government officials, and royalty.

With our UK headquarters at Farnborough Airport, regional head office in New York (Teterboro Airport), and sales offices in Chicago, Florida, Phoenix and Washington DC, Starflight has the ability and expertise to provide private charter anywhere in the world.

Job Description:

Starflight Aviation are seeking an ambitious and driven Charter Manager to join our team, specialising in private jet and helicopter charter. The role is based on site at our Farnborough Airport offices.

This is a fast-paced, client-facing position at the heart of charter sales and flight operations. You will manage private charter bookings from initial enquiry through to completion, acting as a trusted advisor to our prestigious clientele. We welcome candidates with experience in private or general aviation who are eager to develop their careers within a dynamic, supportive environment.

Working closely with the Senior Charter Manager and Director of Charter Sales, you will oversee the end-to-end coordination of charter flights, including flight setup and preparation of detailed flight briefs. You will be responsible for building and maintaining a strong sales pipeline, confidently engaging with high-net-worth individuals, and liaising directly with clients and airline partners at every stage of the charter journey to consistently deliver service that exceeds expectations.

In addition to core working hours, following an initial embedding and training period, you will join an on-call duty roster to provide out-of-hours cover during evenings, weekends, and national holidays. This ensures continued support of Starflight Aviation’s 24/7, 365-day service offering, with on-call responsibilities shared across the team.

Salary Expectations:

Starting salary of £50,000 - £60,000 per annum, depending on experience.

Benefits Include:

- Annual company performance-based bonus.

- Annual generous Christmas bonus.

- National and international travel opportunities.

- 24 days statutory holiday.

- Time off in lieu for working weekend / holidays.

- Pension scheme with up to 5% employer contribution.

- Private healthcare after completing probation period.

Job Responsibilities:

- Manage the complete charter process from initial enquiry through to successful trip completion.

- Source and negotiate aircraft worldwide, securing the most suitable solutions for each client's requirements.

- Prepare accurate, competitive charter quotations and manage the sales process through to confirmation.

- Build and maintain long-term relationships with clients, operators and industry partners to generate repeat business.

- Coordinate all operational aspects of confirmed charters, ensuring a seamless experience for clients.

- Monitor live flights and provide support for operational changes and client requests, including out-of-hours when required.

- Proactively identify new business opportunities through networking, referrals and business development activities.

- Maintain accurate client and trip records within the company's CRM and operational systems.

- Represent the company professionally at client meetings, aircraft departures and industry events.

- Ensure all activities are conducted in accordance with company procedures and aviation industry best practice.

Candidate Requirements:

- Minimum 2 years' experience as a Private Jet Charter Manager, Charter Broker or in a similar business aviation charter role.

- Proven experience sourcing, negotiating and managing private aircraft charters from enquiry through to successful trip completion.

- Strong knowledge of the global private aviation market, including aircraft types, operator capabilities, airport infrastructure and charter regulations.

- Commercially minded with excellent negotiation skills and the ability to maximise both client value and company profitability.

- Exceptional customer service skills, with a proven ability to build, develop and maintain long-term relationships with high-net-worth individuals, family offices, corporate clients and industry partners.

- Excellent communication, interpersonal and organisational skills, with the ability to manage multiple time-sensitive requests simultaneously.

- Outstanding attention to detail and a commitment to delivering exceptional service throughout every stage of the charter process.

- Calm, decisive and adaptable under pressure, with the ability to respond effectively to changing client requirements and operational challenges.

- Self-motivated, driven and target-oriented, with a proactive approach to business development and client retention.

- Strong understanding of market dynamics, including aircraft availability, pricing trends, empty legs and supplier relationships.

- IT literate with the ability to quickly learn and utilise CRM, flight sourcing and operational systems.

- Flexible and committed to providing a 24/7 service, including out-of-hours and weekend support on a rota basis where required.

- Willing and able to travel within the UK and internationally at short notice when required.

- Must successfully complete a UK background check prior to employment.

- Must hold a valid full UK driving licence.

- Must have the legal right to work in the UK and be able to provide the relevant documentation.

- Fluency in a second language would be advantageous but is not essential.

Job Types: Full-time, Permanent

Pay: £50,000.00-£60,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Private medical insurance

Ability to commute/relocate:

Farnborough GU14 6XA: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Business Aviation : 2 years (required)

Licence/Certification:

UK Drivers License (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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