Service desk engineer Work, Jobs in Guildford, Sry (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Experience working with children
- Communication skills
- School
- Annual leave
Quick apply
Tactical Engineer - Band N - Technology - Counter Terrorism Policing HQ
Metropolitan Police —West Brompton
- From £55,662 a year
- Full-time
- Travel
- In-person
- Communication skills
CSS Field Service Engineer
Roke —Woking
- Full-time
- Engineering
- Maintenance
- Continuous improvement
CSS Field Service Engineer
Roke Manor Research Limited —Woking
- Engineering
- Maintenance
- Continuous improvement
AMPA Systems Administrator, Farnborough
GBA5 EntServ UK Limited —Farnborough
- Weekend availability
- Microsoft Word
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
3rd Line Network Engineer
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- Engineering
- Mentoring
- Free parking
Quick apply
Service Desk Analyst
OPUS TECHNOLOGY —Reigate
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Life insurance
- Referral programme
Quick apply
9d
Service Coordinator
KBO Fire & Security Ltd —Camberley
- £26,000 a year
- Weekend availability
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
3rd Line Cloud Engineer - Azure
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
- In-person
- Free parking
Quick apply
Software Service/Automation Field Engineer
Hyster-Yale Group —Frimley
- Full-time
- Travel
- Up to 25% travel
Desktop Support Engineer
Humnize —Hayes
- £30,000 - £33,000 a year
- Computer networking
- Organisational skills
- Communication skills
Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
2d
Senior Support Services Agent
QinetiQ —Farnborough
- £34,000 a year
- Full-time
- Mentoring
- In-person
- Employee discount
Junior AV Engineer
OMM —Maidenhead
- £20,332 - £25,858 a year
- Full-time
- Hybrid work
- Computer literacy
- Research
- Computer networking
- Employee discount
Quick apply
Operational Readiness Lead
DXC Technology —Farnborough
- Full-time
- Continuous improvement
- Communication skills
Senior Data Engineer
Menzies LLP —Woking
- Full-time
- Hybrid work
- Computer Science
- No degree
- Travel
2d
Front Office Support Manager
Indra Group UK & Ireland —Redhill
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply
Staff AI Agent Engineer – Moveworks | Customer Deployment
ServiceNow —Staines-upon-Thames
- Full-time
- Remote
- Travel
- Scripting
- AI
Quick apply
4d

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First Response Engineer - Service Desk - MSP

Uptime -
Three Bridges

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Analysis skills
Remote access software
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
Application support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

service desk engineer jobs in guildford, sry

First Response Engineer - Service Desk - MSP

IT Apprentice (Level 3 Information Communications Technician)

Tactical Engineer - Band N - Technology - Counter Terrorism Policing HQ

CSS Field Service Engineer

CSS Field Service Engineer

AMPA Systems Administrator, Farnborough

Onsite IT Support Engineer (Client Facing)

3rd Line Network Engineer

Service Desk Analyst

Service Coordinator

3rd Line Cloud Engineer - Azure

Software Service/Automation Field Engineer

Desktop Support Engineer

Service Desk Administrator - Saturday & Bank Holiday only

Senior Support Services Agent

Junior AV Engineer

Operational Readiness Lead

Senior Data Engineer

Front Office Support Manager

Staff AI Agent Engineer – Moveworks | Customer Deployment

I want to receive the latest job alerts for service desk engineer in guildford, sry

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