support analyst Work, Jobs in guildford, sry (with Salaries)

Production Support Analyst
CGI —Leatherhead
- Full-time
- Hybrid work
- Agile
- Communication skills
Quick apply
1d
Graduate Customer Support Analyst
IDBS —Woking
- Full-time
- AWS
- Continuous improvement
- Mentoring
4d
Playtest Analyst, Battlefield QV
Electronic Arts —Guildford
- Hybrid work
- SQL
- Bachelor's degree
- No degree
- Annual leave
Business Analyst
Reassured —Basingstoke
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
11d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
Junior Business Analyst
Air Charter Service —Surbiton
- Full-time
- Bachelor's degree
- Agile
- IT
- Gym membership
Quick apply
Test & QA Manager
University of Surrey —Guildford
- £58,225 - £69,488 a year
- Full-time
- University
- Annual leave
3d
1st Line Support Analyst
FluidOne —Camberley
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Security Analyst
Unum Group —Dorking
- Full-time
- Project management
- Scripting
- Communication skills
Data Analyst
Ceox —Guildford
- Remote
- Azure
- SQL
- Analysis skills
Quick apply
Junior Security Operations Centre (SOC) Analyst
M Group —Farnborough
- £25,000 - £32,000 a year
- Windows
- Scripting
- IT
- Annual leave
- Employee assistance programme
1d
SOC Analyst
CGI —Reading
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Business Analyst
Cevitr Ltd —Farnborough
- £33,000 - £35,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Health & wellbeing programme
- Annual leave
Quick apply
3d
eTMO/ PMO Analyst
Allianz —Guildford
- £45,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Continuous improvement
- Employee discount
11d
Level 2 Support Analyst
Basis Technologies —Bracknell
- Hybrid work
- APIs
- IT
- No travel
- Referral programme
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
Analyst, Finance
Saputo Inc. —Weybridge
- Full-time
- Continuous improvement
- Free parking
- Employee discount
Lead Business Analyst
Allianz —Guildford
- £70,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
- Financial services
- Employee discount
8d
1st Line Helpdesk Analyst
FluidOne —Woking
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply

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Production Support Analyst

CGI -
Leatherhead

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Company pension

Qualifications

Agile
Communication skills

Full job description

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

CGI are looking for a Production Support Analyst to join a strong existing In Service Support team in a client facing capacity to provide a wide range of software and hardware support to the client and end user.

This position will be a hybrid position, based out of our Leatherhead office three days per week (Tues-Thurs). Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

Your future duties and responsibilities

FC BISA is a long running programme developing bespoke software solutions in Fire Control and Battlespace Management for the British Army. Currently developing several major software releases concurrently and supporting operational systems, the project team is currently around 55 members.

Key Duties:

Contribute to a range of support tasks including the installation, configuration, operation and maintenance of CGI`s FCA and FC BISA products.
Produce user guide documentation in the form of Army Equipment Support Publications (AESP), Train the Trainer (T3) packs and deliver T3 courses for both FC BISA and FCA.
Support programmes of test, trials and training both in-house and occasionally on-site (non-operational).
Monitor E-Classroom equipment usage, repairs and spares availability and identify trends.
Monitor software issues passed by users or user representatives to CGI and identify trends.
Support availability to users, and user representatives, of equipment and material supplied by CGI under the FC BISA programme.

Required qualifications to be successful in this role

Required Competencies:

Team player with ability & willingness to work collectively and as an individual with minimal supervision.
Able to represent CGI with the client team and senior users.
Ability to reprioritize workload, according to programme priorities.
Attention to detail for documentation production and reviews.
Good communication skills (both oral & written) and the ability to work with multiple teams across the programme.
Ability to work to tight timescales within budget
Willingness to get involved in other tasks as and when required.

Desired Competencies:

Army/Artillery communications knowledge, background, or experience. Ideally holding Qualified Gunnery Instructor (QGI) qualification, but not essential.
Technical Author qualifications
Ideally some prior experience of operating FC BISA and/or FCA.
UK MOD procurement processes or providing Support.
Working knowledge of Defence Standards.

#LI-FP1

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

support analyst jobs in guildford, sry

Production Support Analyst

Graduate Customer Support Analyst

Playtest Analyst, Battlefield QV

Business Analyst

Service Desk Analyst

1st Line support Analyst

Junior Business Analyst

Test & QA Manager

1st Line Support Analyst

Security Analyst

Data Analyst

Junior Security Operations Centre (SOC) Analyst

SOC Analyst

Business Analyst

eTMO/ PMO Analyst

Level 2 Support Analyst

Application Support Analyst

Analyst, Finance

Lead Business Analyst

1st Line Helpdesk Analyst

I want to receive the latest job alerts for support analyst in guildford, sry

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