insurance manager Work, Jobs in hackney, gtl (with Salaries)

Customer Services Manager - (Insurance)
Post Office Ltd —London
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
5d
Insurance Quality Lead
Bionic Services Ltd —London
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Insurance Due Diligence Project Manager
Aon Corporation —London
- Hybrid work
- English
- Project management
- Organisational skills
- Flexible schedule
Manager, Insurance - London
Gate One —King's Cross
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
Insurance Manager
Arup —London
- Analysis skills
- Organisational skills
Manager (Insurance)
Alpha Financial Markets Consulting —London
- English
- Business development
- Travel
Insurance Client Manager - Financial Services Group
Aon Corporation —London
- Hybrid work
Head of People
Corgi Insurance —London
- £160,000 - £230,000 a year
- Full-time
- Sales
- IT
- Financial services
Multinational Office Manager
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd —London
Quick apply
5d
Insurance Product Manager (Commercial)
Brown & Brown Insurance —London
- Full-time
Programme Manager – IT Transformation Programme - Insurance - UK hybrid
Vantage Point —London
- Hybrid work
- IT
- Communication skills
9d
Treasury Manager - Contract
HFG —London
- £700 - £800 a day
- Banking
Insurance Manager- Financial Lines
Boston Consulting Group —London
- Full-time
- Bachelor's degree
- Business
- Communication skills
Management Consultant - Manager - Risk Insurance Specialist - Financial Services
Moorhouse Consulting —London
- £82,005 - £110,000 a year
- Sales
- Business development
- Agile
- Annual leave
- Employee discount
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Senior Manager - Insurance
Faculty —London
- Full-time
- Hybrid work
- Mentoring
- Annual leave
Governance Manager (Post Office Insurance)
Post Office Ltd —London
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Employee assistance programme
5d
Account Manager
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Risk & Insurance Manager
Deliveroo —London
- Full-time
- Management
- Data analysis skills
- Contracts
- Annual leave
Project Manager - Insurance Software
Acturis —London
- Full-time
- Hybrid work
- Project management
Quick apply

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Customer Services Manager - (Insurance)

Post Office Ltd -
London

Apply Now

Job details

Permanent | Full-time
5 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Leadership
Communication skills

Full job description

Summary

Salary: Competitive + Benefits
Division: Post Office Insurance
Reporting Line: Head of Operations & Change
Contract Type: Permanent
Location: London - Hybrid

What to expect

The Customer Services Manager is responsible for directing and leading the delivery of effective and high-quality customer service processes throughout Post Office Insurance, ensuring standards are met to maintain and improve customer satisfaction.

As part of this position you will oversee and enhance both directly managed and third-party contact centre operations, ensuring seamless customer interactions, quick resolutions, and consistent high-quality service. This role will allow you to build and maintain customer-focused initiatives that elevate the experience across the customer journey.

This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

28 days annual leave that increases with tenure + bank holidays
Annual Bonus scheme
Generous pension contribution
Life assurance
Full support from our employee assistance programme and access to our employee benefits platform
Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

To be successful in this role will have proven experience and strong knowledge or customer experience management, and designing customer centric strategies. In addition to this, you will:

Possess first-class communication skills with the ability to collaborate and influence,
Demonstrate a data-driven mindset with the ability to interpret customer feedback and analytics to inform decisions.
Be familiar with FCA regulations and compliance requirements in the UK
Have strong commercial accumen with demonstratable effective leadership skills

About us

Post Office Insurance (POI) is a specialist insurance business that’s a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel, home, motor, pet and gadgets insurance. With a focus on customer value, we’re the UK market leader in travel insurance, selling over one million policies each year.

There is much work to be done in achieving our growth ambitions. We're looking for people that emphasise value and service for our customers, helping us offer innovative and quality insurance products, whilst remaining focused on our purpose and strategic intent.

Application Guidance

If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact [email protected]

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.

Apply Now

Refine Your Search

insurance manager jobs in hackney, gtl

Customer Services Manager - (Insurance)

Insurance Quality Lead

Insurance Due Diligence Project Manager

Manager, Insurance - London