Technical support Work, Jobs in Hackthorn, Lin (with Salaries)

First Line IT Support Analyst
British Garden Centres —Brigg
- Weekend availability
- Windows
- Microsoft Office
- Computer networking
- Free parking
- Employee discount
Quick apply
9d
IT Support Team Leader
LCS IT Solutions Ltd —Lincoln
- £30,000 - £34,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Free parking
Quick apply
1d
Customer IT Support Manager
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
- Management
- Mentoring
- Leadership
Quick apply
IT Systems & Support Specialist
Axiom Technologies —Lincoln
- Full-time
- Azure
- Customer service
- Salesforce
IT Technician (12 months FTC)
Lincat —Lincoln
- £28,000 a year
- Full-time
- Computer Science
- Analysis skills
- Computer networking
Quick apply
IT Desktop Support
Axiom Technologies —Grimsby
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Digital Support Officer
Lincolnshire Partnership NHS Foundation Trust —Sleaford
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Travel
- SharePoint
- Annual leave
- Employee discount
8d
IT Technician
Ormiston South Parade Academy —Grimsby
- £16,393 - £16,652 a year
- Part-time
- Customer service
- Organisational skills
- School
- Employee discount
9d
Advanced ICT Technician
North East Lincolnshire Council —North East Lincolnshire
- £41,771 a year
- Full-time
- Azure
- Café
1d
Senior NOC Engineer
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
- Scripting
- Leadership
Quick apply
IT Technician
Ormiston Academies Trust —Grimsby
- £16,393 - £16,652 a year
- Part-time
- Customer service
- Organisational skills
- School
- Employee discount
9d
Trainer in Cyber and Electromagnetic Activities (CEMA)
Leonardo UK Ltd —Lincoln
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- University
- Education
- Flexible schedule
- Referral programme
IT Local Services Specialist Atlantic Islands
Nippon Gases —Immingham

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IT Support Team Leader
LCS IT Solutions Ltd —Lincoln
\* Full UK driving licence with access to own vehicle and insured for business use for when travelling to customer sites is essential.
£30,000 - £34,000 a year
Quick apply
1d
Service Desk Team Lead
Genuit Group —Doncaster
A calm, resilient and customer-focused approach. Proven ability to coordinate workloads and support team performance. Entitled to 25 days holiday.

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First Line IT Support Analyst

British Garden Centres -
Brigg

Quick apply

Job details

Full-time
9 days ago

Benefits

Free parking
Company pension
Employee discount

Qualifications

Microsoft Windows Server
Desktop support
Windows
Technical support
Microsoft Office
IT support
Computer networking
IT
Information Technology

Full job description

First Line IT Support Analyst

Location: Brigg Office

Contract Type: Permanent

Hours: 40 Hours Per Week, including some weekends

We are looking for a First Line IT Support Analyst to join our large Garden Centre Group, based at our Northern Head Office in Brigg. Reporting to the IT Manager, the successful candidate will provide day-to-day first line IT support across the business, helping users with hardware, software, printer, EPOS, network and Office 365 related issues.

This role would suit someone with at least one year’s experience in a first line IT support environment who is keen to develop their technical knowledge and gain wider exposure to business IT systems. The ideal candidate will be flexible, proactive and customer-focused, with a positive approach to problem solving and a willingness to support colleagues across multiple sites.

Duties include:

- Provide first line IT support to users across the business, responding to support requests by phone, remotely and in person where required.

- Diagnose and resolve hardware, software, printer and peripheral issues, escalating more complex problems where necessary.

- Set up, configure and maintain PCs, laptops, printers, scanners and other IT equipment for head office and garden centre users.

- Support the setup and maintenance of EPOS equipment, including tills, card terminals, scanners and handheld terminals.

- Carry out basic system administration tasks, including user account setup, password resets, permissions changes and routine housekeeping.

- Assist with the support and maintenance of the business network, helping to troubleshoot connectivity, Wi-Fi and basic infrastructure issues.

- Record, update and manage support tickets accurately, ensuring users are kept informed of progress and resolutions.

- Work with the wider IT team to support rollouts, upgrades, site projects and general improvements to IT services.

- Provide paid weekend support cover on a rota basis once full training has been completed.

Knowledge/experience required:

- A minimum of one year’s experience in a first line IT support, helpdesk or desktop support role.

- Good working knowledge of Windows operating systems, Microsoft Office applications and Office 365 administration.

- Experience setting up, configuring and troubleshooting PCs, laptops, printers, scanners and other common IT equipment.

- Basic understanding of networking, including Wi-Fi, IP addressing, connectivity issues and network hardware.

- Confident troubleshooting general IT issues, identifying root causes and providing clear, practical solutions to users.

- Experience supporting EPOS systems, tills, card terminals or handheld devices would be advantageous.

- Familiarity with ticketing systems and the importance of accurate call logging, prioritisation and user communication.

Personal Attributes:

- Motivated, enthusiastic and keen to develop technical knowledge within a busy IT support environment.

- Confident communicator with the ability to explain technical issues clearly to non-technical users.

- Able to work independently with minimal supervision, managing workload effectively and escalating issues when appropriate.

- Proactive and solutions-focused, with the initiative to investigate problems and identify practical improvements.

- A strong team player who is approachable, reliable and committed to providing a high standard of customer service.

What we offer:

We offer a competitive salary and benefits including pension contributions, up to 28 days’ holiday and staff discounts across all our brands including the Woodthorpe Leisure Park. If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

To apply:

Please send in your CV and cover letter to: Jackie Argent – IT Operations Support – [email protected]

Applications close – 14th July 2026

Job Type: Full-time

Benefits:

Employee discount
Free parking

Experience:

Technical support: 1 year (preferred)
Basic networking: 1 year (preferred)
general IT trouble shooting: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in hackthorn, lin

First Line IT Support Analyst

IT Support Team Leader

Customer IT Support Manager

IT Systems & Support Specialist

IT Technician (12 months FTC)

IT Desktop Support

Digital Support Officer

IT Technician

Advanced ICT Technician

Senior NOC Engineer

IT Technician

Trainer in Cyber and Electromagnetic Activities (CEMA)

IT Local Services Specialist Atlantic Islands

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