Purpose of role
Unitspark are an Electrical and Mechanical Engineering contractor working within the UK construction industry, mainly within Water Utilities, delivering specialist projects with individual values ranging from £1K to £1M.
As Operations Delivery Manager, you will be required to manage the output of the company, ensuring all projects are delivered safely, on time, within budget and to the highest technical standards. This role combines leadership, commercial awareness, and technical understanding to drive operational excellence across all mechanical and electrical projects.
Key responsibilities
Typical (non-exhaustive) duties may include: -
- Management of all Operations functions for Southern Water and Thames Water general maintenance and electrical services (GMES) contracts for the business, including meeting the client’s delivery requirements and forecasting output. Establishing KPI’s for these areas and reporting these functions.
- Lead and mentor a team of Engineers and Project Managers; providing guidance, workload management, and professional development. Including inductions, quarterly team meetings, yearly competency assessments, performance management, training plans and assurance of correct PPE, equipment and tools.
- Work closely with commercial teams on forecasting and cost control. Review project financials, variations, procurement decisions and subcontractor performance.
- Drive growth in revenue for projects across GMES frameworks to meet company annual sales forecast.
- Manage electrical and mechanical resource planning to effectively maintain clear communication with stakeholders and senior management regarding demand vs capacity.
- Plan, forecast and expedite monthly output, ensuring client’s expectations are met with delivery schedules and output figures are maintained.
- Ensure that production schedules are maintained and ensure operations meet resource and logistical obligations.
- Ensure that all our processes are meeting the standards set out in the company Quality systems, and client specific standards.
- Identify and implement business improvement initiatives to deliver excellent customer service, drive improvements to H&S and quality compliance and drive financial efficiencies.
- Ensure that all processes and procedures, through the SHEQ manager (equipment and employees fall in line with the Health and Safety requirements of the company). This includes ensuring all testing and certification is kept up to date, and in line with current legislation.
- Using the NCR system and investigating all non-conformances and report on the findings to the management team ensuring a continuous culture of improvement is maintained.
- Oversee the procurement and stock process and ensure that they meet the requirements of the company ensuring the best Commercial and Technical benefits are met for the company.
- Report monthly at the management meetings all relevant activity for your area.
- Appraisals, Training and Skills are managed and developed for your managed areas and Teams.
- As part of the Senior Management team, you will be required to attend and report on your area’s performance
Qualifications and Skills
- Proven experience in an operations or project management role within the water industry.
- Excellent leadership, communication and management skills.
- Strong commercial acumen and experience managing budgets, contracts and suppliers.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Excellent stakeholder management skills to liaise with regulatory bodies and clients.
Desirable for the role
- Previous experience scaling teams or operations during periods of business growth.
- Formal leadership or management training
Pay: £80,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
