Information technology specialist Work, Jobs in Halifax, Wyk (with Salaries)

Technical Specialist Remote Support
Agfa —Leeds
- Hybrid work
- Oracle
- Customer service
- Windows
Lecturer - Music Production
Calderdale College —Halifax
- £29,220 - £40,683 a year
- Part-time
- Free parking
- Employee assistance programme
9d
Business Systems Analyst
Rhodar Ltd —Leeds
- £40,000 - £45,000 a year
- Full-time
- ERP systems
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d
Business Support Officer - Legal Services
Kirklees Council —Huddersfield
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
4d
Fitch Ratings - AI Specialist, Manchester / London
Fitch Ratings —Manchester
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
10d
Senior Specialist, HR Technology
Markel International Services Ltd —Leeds
- Customer service
- Human resources
- APIs
- Annual leave
- Flexible schedule
Quick apply
5d
Senior Sourcing Specialist (Technology & Services)
System C —Leeds
- Full-time
- Negotiation
1d
Information Governance Officer (Technical)
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
8d
Financial Crime Analyst - Detection Team (Manchester Hybrid)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Communication skills
- Banking
- Marketing
- Annual leave
Quick apply
Business Information Librarian
Leeds City Council —Leeds
- £32,061 - £33,699 a year
- Weekend availability
- Supervising experience
- Organisational skills
- Communication skills
- Annual leave
9d
Maintenance Assurance Data Analyst
Yorkshire Water —Bradford
- £36,966 - £46,166 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexible schedule
Customer Support Specialist
M3EU —Leeds
- Full-time
- Hybrid work
- Communication skills
- Time management
Quick apply
Customer Service Officer - Digital
Kirklees Council —Kirklees
- Call to connect
- Microsoft Office
- HTML
11d
Team Leader
HM Courts & Tribunal Service —Bradford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Work from home
2d
Sr. IT Business Services Specialist
Solera —Leeds
- Full-time
- Azure
- Windows
- Microsoft Office
Clinical Coding Team Leader
Calderdale and Huddersfield NHS Foundation Trust —Elland
- £39,959 - £48,117 a year
- Full-time
Senior Category Specialist (Technology & Services)
System C —Leeds
- Full-time
- Negotiation
1d
Test Technician/ Test Specialist
Vita Data Sciences —Leeds
- Full-time
- Engineering
- English
- Master's degree
Commercial Specialist - Functional Improvement
Yorkshire Water —Bradford
- £50,663 - £63,329 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Flexible schedule

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information technology specialist jobs near halifax, wyk

Technical Specialist Remote Support

Agfa -
Leeds

Apply Now

Job details

Permanent

Qualifications

Microsoft Windows Server
Oracle
Customer service
Disaster recovery
Microsoft SQL Server
Windows
Change management
SQL
ITIL
IT
VMWare
Linux
Application support
Root cause analysis

Full job description

Technical Specialist Remote Support

We are currently looking for a Technical Specialist Remote Support, who will be reporting to the Customer Support Manager. (S)he will be responsible for the ownership and 2nd line resolution of Incidents and Service Requests for AGFA HealthCare’s Northern Europe customer base.

Location: Leeds, UK (hybrid working, 50% at home and 50% in our office in Leeds)

Scope of duties:

Lead, diagnose and troubleshoot 2nd line Incidents and Service Requests – (50% of your time)
Accurately record and triage newly reported Incidents and Service Requests to ensure a prompt and accurate line of investigation – (10% of your time)
Take ownership of Incidents and Service Requests, and prioritise your own workload with a continual focus on customers SLAs, ensuring Incidents are resolved within SLA - (10%)
Escalate Incidents, as needed, on behalf of the customer to appropriate technical resources, coordinating global interaction between other Regional Support Services, Global Support Network (GSN), Problem Management and third-party vendors. – (5%)
Perform root cause analysis on high priority Incidents and document recommendations to prevent reoccurrences – (10%)
Recommend service and product improvements to transform the Service from a reactive to a proactive approach – (5%)
Attend AGFA HealthCare product training, underlying technologies courses and maintain an expert working knowledge of our current and future products and solutions – (10%)

Requirements:

IT Diploma or Degree (qualification by experience accepted)

Minimum of 2 Years in Customer Service Application Support

Proven track record in providing high-quality support for customer-facing applications.

Proficiency in IT Service Management (ITIL)

Demonstrated experience with ITIL best practices and frameworks for efficient service management.
Proven ability to manage and implement change within an organization effectively. Experience in Change Management.

Expertise in Healthcare Imaging Solutions (PACS/RIS)

Experience with Picture Archiving and Communication Systems (PACS) and Radiology Information Systems (RIS).
Understanding of DICOM and HL7 Standards.
Knowledge of operational processes within hospital and radiology environments.

Experience in Technical Application Support

Proficient in Server Operating Systems (Windows Server and Linux), certifications are highly desirable.
Experienced with Database utilisation (Microsoft SQL and Oracle).
Experience in Applications within virtualized environments (VMware).
Knowledge of High-Availability systems and Disaster Recovery within critical infrastructure environments.

We offer :

A permanent position in a multi-disciplinary and multi-cultural team in a challenging and international environment. Opportunities to learn & grow, to make a difference and contribute to the next generation of AGFA products

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented, committed team of individuals, training and career development programs, and a competitive compensation and benefits package.

Apply Now

Refine Your Search

information technology specialist jobs in halifax, wyk

Technical Specialist Remote Support

Lecturer - Music Production

Business Systems Analyst

Business Support Officer - Legal Services

Fitch Ratings - AI Specialist, Manchester / London

Customer Support Specialist

Senior Specialist, HR Technology

Senior Sourcing Specialist (Technology & Services)

Information Governance Officer (Technical)

Financial Crime Analyst - Detection Team (Manchester Hybrid)

Business Information Librarian

Maintenance Assurance Data Analyst

Customer Support Specialist

Customer Service Officer - Digital

Team Leader

Sr. IT Business Services Specialist

Clinical Coding Team Leader

Senior Category Specialist (Technology & Services)

Test Technician/ Test Specialist

Commercial Specialist - Functional Improvement

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