Customer experience specialist Work, Jobs in Halton, Chs (with Salaries)

Service Desk Coordinator
Axscend Limited —Runcorn
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Gym membership
Quick apply
Complaints Resolution Specialist
MCS —Warrington
- £32,112 a year
- Full-time
- Microsoft Word
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
Key Account Manager
DCBL —Runcorn
- £40,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Service Planner / Dispatch Coordinator
Healthcare Matters —Llay ED
- Up to £32,000 a year
- Full-time
- Customer service
- English
- Continuous improvement
- Free parking
Quick apply
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Business Development Manager (BDM)
NRC IES LTD —Wirral
- £45,000 - £60,000 a year
- Full-time
- Business development
- Team management
- In-person
Quick apply
Business Support Manager
Quest Legal Advocates Ltd —Salford
- £30,000 - £32,000 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
Quick apply
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
People Partner
Pinnacle Group —Liverpool
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Growth Account Executive
Street Group —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Pre-Litigation paralegal
Principia Law —Northwich
- £25,004 - £28,481 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Freelance In-Person Event Specialist - St. Helens, UK
Visit.org —St Helens
- Temporary
- Customer service
- English
- Travel
Quick apply
Stakeholder and Communications Officer
COLAS ROADS UK —Chester
- £30,000 - £35,000 a year
- Hybrid work
- Customer service
- Organisational skills
- Contracts
- Annual leave
- Employee discount
Sales Executive
WeBuyAnyCar —Runcorn
- Up to £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Digital Marketing Coordinator (PPC & SEO)
Epredia —Runcorn
- Full-time
- CRM software
- Salesforce
- Bachelor's degree
Venue Sourcing Specialist - Meeting & Events
Absolute Venues —Hale
- £28,000 - £30,000 a year
- Full-time
- Sales
- English
- Hotel
Quick apply
7d
Communications Data Investigator, Single Point of Contact
HM Revenue and Customs —Manchester
- £31,096 - £37,919 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
13d
Social Value Officer
Equans —Winsford
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Liverpool
- Temporary
- Customer service

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customer experience specialist jobs near halton, chs

Service Desk Coordinator

Axscend Limited
Runcorn

Quick apply

Job details

Full-time
£25,000 - £30,000 a year

Benefits

Health & wellbeing programme
Company pension
Gym membership
Enhanced maternity leave
Enhanced paternity leave
Sick pay

Qualifications

Jira
CRM software
Operating systems
Customer service
Logistics
Microsoft Office
Organisational skills
Communication skills
Time management
Help desk

Full job description

Axscend Ltd is a UK a based trailer telematics specialist with a passion for innovation. We are a part of the SAF-HOLLAND group, who bring over 140 years of trailer expertise and the support of over 3000 colleagues globally.

Covering the whole of the UK, we work with some of the biggest Transport Operators, Trailer Manufacturers and Supermarkets in the UK, and are looking for a Service Desk Coordinator to join our growing team.

The Basics

37.5 hours Monday – Friday - between the hours of 8am and 6pm to ensure cover
25 days holiday per Annum plus Bank holidays
This is based at our Runcorn office

As a Service Desk Coordinator, you will be responsible for overseeing the successful delivery, operation, and continuous improvement of services Axscend provides to customers. you will play a key role in supporting the delivery of high-quality services that Axscend provides to its customers. Working as part of the service delivery team and reporting directly to the Service Delivery Manager, you will be a central point of contact for customer queries and service desk activity, helping to ensure that issues are handled promptly and in line with agreed service levels.

You will be expected to demonstrate a proactive, customer-first approach in everything you do, taking ownership of day-to-day service desk operations and supporting the wider team in achieving customer success. This role requires strong communication, attention to detail, and organisational skills, and offers the opportunity to develop your understanding of service delivery by working closely alongside the Service Delivery Manager across all areas of their function.

Requirements

· Some experience in a customer-facing or service support role; a background in a technology or software business environment is desirable but not essential.

· An awareness of IT service management principles (e.g. ITIL or equivalent) is beneficial; formal qualification is not required.

· Comfortable working with service desk software such as Jira Service Desk or equivalent; a willingness to learn new tools and systems is essential.

· Ability to work effectively with people across different teams and functions, building good working relationships and communicating clearly at all levels.

· Good attention to detail and a methodical approach to problem-solving, with the ability to prioritise and manage multiple tasks in a busy environment.

· Strong written and verbal communication skills, with the ability to engage professionally with customers and internal teams alike.

· A genuine interest in developing skills across all areas of service delivery, with an eagerness to learn from and support the Service Delivery Manager.

· Experience in a related industry (logistics, haulage, courier) desirable but not essential.

· Strong organisational and time-management abilities.

· A proactive, customer-first mindset.

· A ‘can-do’ attitude and ability to remain calm and effective under pressure.

We do not have a sponsorship licence.

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company pension
Enhanced maternity leave
Enhanced paternity leave
Gym membership
Health & wellbeing programme
Sick pay

Application question(s):

Do you have the right to work in the UK?
Do you have experience in logistics, haulage or telemetrics?

Experience:

CRM software: 3 years (required)
microsoft tools: 3 years (required)
Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in halton, chs

Service Desk Coordinator

Complaints Resolution Specialist

Key Account Manager

Service Planner / Dispatch Coordinator

Customer Service Specialist

Specialist Customer Care

Business Development Manager (BDM)

Business Support Manager

First Line Technical Support

People Partner

Growth Account Executive

Pre-Litigation paralegal

Freelance In-Person Event Specialist - St. Helens, UK

Stakeholder and Communications Officer

Sales Executive

Digital Marketing Coordinator (PPC & SEO)

Venue Sourcing Specialist - Meeting & Events

Communications Data Investigator, Single Point of Contact

Social Value Officer

Specialist: Full-Time, Part-Time, and Part-Time Temporary

I want to receive the latest job alerts for customer experience specialist in halton, chs

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