Incident manager Work, Jobs in Ham, Wil (with Salaries)

Soft Services Manager
Pinnacle Group —Swindon
- £45,000 - £48,000 a year
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
Incident and Problem Manager
Wiltshire Police —Devizes
- Up to £49,118 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Gym membership
2d
Major Incident Manager | Berkshire | Contract £285 per day
Incite Insight —Reading
- £285 a day
- Continuous improvement
- Communication skills
Quick apply
Project Manager
Nationwide Building Society —Swindon
- From £50,000 a year
- Temporary
- Continuous improvement
- Agile
- Negotiation
Site Security Manager
Wilson James —Reading
- £53,311 a year
- Full-time
- First Aid Certification
- Training & development
- Leadership
- Annual leave
- Employee discount
10d
IT Security Manager
Aspire Defence Services Limited —Tidworth
- Up to £65,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Manager
Nomios —Basingstoke
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
Quick apply
Service Desk Manager
Wiltshire Police —Devizes
- Up to £49,118 a year
- Full-time
- Continuous improvement
- AI
- Communication skills
- Annual leave
- Gym membership
2d
Cyber Defence Incident Manager
Vodafone —Newbury
- Full-time
- Analysis skills
- Communication skills
- Annual leave
Head of Governance
Practice Plus Group IUC —Reading
- Up to £80,000 a year
- Remote
- Writing skills
- Microsoft Office
- Business development
1h
Senior Manager IT Service Management
Nationwide Building Society —Swindon
- £90,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Banking
Wildlife Park Part-Time Health & Safety Lead
Beale Wildlife Park —Reading
- Part-time
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
10d
FM regional Operations Manager
Integral UK —Basingstoke
- Full-time
- Computer literacy
- Continuous improvement
- Team management
Quick apply
7d
IT Service Analyst
Aspire Defence Services Limited —Tidworth
- Up to £31,500 a year
- Full-time
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Operational Safety Advisor
Chemring Countermeasures —Salisbury
- £35,000 - £40,000 a year
- Full-time
- Computer skills
Operations Mission Manager
Open Cosmos —Didcot
- Hybrid work
- Agile
- Communication skills
Project Manager
Global Electrical & HVAC Services —Bromham
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Schematics
- Customer service
- Business development
Quick apply
14d
VodafoneThree - SRE III
Vodafone —Newbury
- Full-time
- Hybrid work
- Mentoring
- AI
- Employee discount
2d
Deputy Service Manager - Adult supported living
Swanton Community Services —Bulford
- £33,113 a year
- Training & development
- Leadership
- Communication skills
- Paid training
- Employee discount
Workplace Manager
NAB-Jones Lang LaSalle Services —Thatcham
- Full-time
- In-person
Quick apply

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Soft Services Manager

Pinnacle Group -
Swindon

Quick apply

Job details

£45,000 - £48,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Contract management
Client engagement
Stakeholder liaison
Facilities management
Performance management
Health and safety inspection
Profit & loss
Analysis skills
Continuous improvement
Budgeting
Financial management
Safety compliance inspections
Team motivation leadership
Rota coordination

Full job description

Job Introduction

Pinnacle Group are looking for an experienced Soft Services Manager to join our Total Facilities Management division. You will be responsible for ensuring all soft services are delivered across seven school sites based in North Swindon to a consistently high standard, on time and within budget, while leading an experience FM team, managing recruitment and training, monitoring performance, managing budgets and ensuring full health and safety compliance. Building strong relationships with clients and key stakeholders will be key to maintaining service quality and driving operational excellence.

The ideal candidate will have proven experience managing soft services contracts within the facilities management sector, with a strong focus on service quality and client satisfaction. You will demonstrate effective financial control, strong analytical and reporting skills, and the ability to conduct audits, inspections and risk assessments while driving continuous improvement. If you are passionate about people, high-quality service delivery and creating clean, safe, welcoming environments, this role offers an exciting opportunity to make a meaningful impact.

Our Total Facilities Management team delivers integrated asset management and maintenance services across education, leisure, corporate, health and residential sectors.We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Conduct regular audits, inspections and risk assessments to maintain high operational standards.
Ensure all services meet contract specifications, KPIs and site-specific Health & Safety plans.
Lead, manage and support on-site teams, including overseeing recruitment, onboarding, training, rota planning and performance management.
Provide day to day supervision and motivation to Facilities managers, caretakers, and cleaning team, ensuring consistent service delivery across all sites.
Manage subcontractors, ensuring compliance, quality standards and safe working practices for catering, grounds and pest control.
Carry out site walkabouts and liaise with key stakeholders.
Assist in managing and monitoring the contract budget to ensure expenditure stays within agreed limits.
Ensure full compliance with health, safety and environmental legislation across all operations.
Respond to incidents, hazards and service issues promptly and implement corrective actions.
Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.

Key requirements:

Proven experience managing soft FM services, specifically cleaning, property maintenance, catering and grounds maintenance.
Strong people-management experience, including leading dispersed teams, supervising frontline staff, setting performance standards and supporting development.
Experience managing contracts of £1m or above, with strong commercial and operational oversight.
Strong budget management skills, including exposure to full profit and loss accountability.
Demonstrable experience delivering facilities management services across multi-site environments.
Solid knowledge of health & safety regulations, compliance standards and industry best practice.
Cleared Enhanced DBS
IOSH Managing Safely (or equivalent) is advantageous.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

incident manager jobs in ham, wil

Soft Services Manager

Incident and Problem Manager

Major Incident Manager | Berkshire | Contract £285 per day

Project Manager

Site Security Manager

IT Security Manager

Service Delivery Manager

Service Desk Manager

Cyber Defence Incident Manager

Head of Governance

Senior Manager IT Service Management

Wildlife Park Part-Time Health & Safety Lead

FM regional Operations Manager

IT Service Analyst

Operational Safety Advisor

Operations Mission Manager

Project Manager

VodafoneThree - SRE III

Deputy Service Manager - Adult supported living

Workplace Manager

I want to receive the latest job alerts for incident manager in ham, wil

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