Service desk associate Work, Jobs in Ham, Wil (with Salaries)

Customer Service Associate UK
Eco Global —Arborfield
- Full-time
- Customer service
- Microsoft Office
- Computer skills
Quick apply
5d
SME Employee Benefits Consultant
PIB Group Services Ltd. —Reading
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Associate Network Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Spanish
- Microsoft Office
- Analysis skills
Ecologist (Reading)
Jacobs —Reading
- Full-time
- Hybrid work
- In-person
- Annual leave
- Flexible schedule

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service desk associate jobs near ham, wil

Customer Service Associate UK

Eco Global -
Arborfield

Quick apply

Job details

Full-time
5 days ago

Qualifications

Customer service
Microsoft Office
Computer skills
Phone etiquette
Communication skills

Full job description

A Customer Service Associate assists customers with inquiries related to a company’s products and services. Customer Service Associates maintain adequate company and product knowledge to provide proficient service. Also known as Customer Service Representative.

Customer Service Associate Responsibilities:

Attending training sessions to grow knowledge of product and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises.

Customer Service Associate Requirements:

High School Diploma, GED, or suitable equivalent.
1+ years customer service experience, preferably in related field.
Successful completion of provided training.
Proficient computer skills.
Experience with CRM preferred.
Proficient with MS Office suites.
Excellent phone etiquette.
Outstanding communication skills, both verbal and written.
Strong people skills.
Ability to sit at a desk for extended periods.

Quick apply

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service desk associate jobs in ham, wil

Customer Service Associate UK

SME Employee Benefits Consultant

Associate Network Analyst

Ecologist (Reading)

Other jobs to consider

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