Financial technology Work, Jobs in Hamble Le Rice, Ham (with Salaries)

Technical Engineer - Premium
Onecom —Fareham
- £26,500 a year
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
Quick apply
9h
Mortgage Advisor
The Mortgage Experts —Fareham
- £60,000 - £100,000 a year
- Remote
Quick apply
Platform Support Associate
Saltus —Fareham
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Time management
Quick apply
5d
Operations Coordinator
Simplify Consulting —Southampton
- From £32,000 a year
- Full-time
- Hybrid work
- Recruiting
- Financial services
- Leadership
- Life insurance
Quick apply
Financial Planning & Analysis Manager
Domo Tactical Communications —Whiteley
- Travel
- Budgeting
- Annual leave
- Employee assistance programme
7d
Software Engineer
Kaleido —Southampton
- Computer Science
- DevOps
- Engineering
- Annual leave
Estate Agent
The Property Experts —Fareham
- £8,400 a month
- Remote
Quick apply
Investment Operations Support
HSBC Global Services Limited —Fareham
- Full-time
- Communication skills
6d
Software Engineer II - Full Stack React/Java Developer
JPMorganChase —Bournemouth
- Full-time
- Software troubleshooting
- Agile
- AI
Logistics Administrator
Onecom —Fareham
- Employee discount
Quick apply
9h
Commercial Digital Analyst
Zurich Insurance —Fareham
- Part-time
- Hybrid work
- Analysis skills
- Communication skills
- Flexible schedule
10d
Business Data Analyst - Operations
GKN Aerospace —East Cowes
- Data analysis skills
- No degree
Business Intelligence Analyst
Fatface Corporation —Havant
- Full-time
- Data analysis skills
- Employee assistance programme
- Employee discount
12d
Ground Integrated Project Team Engineer
Lockheed Martin Corporation —Havant
- £81,000 - £100,500 a year
- Full-time
- University
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Financial Planner
The Progeny Group Limited —Fareham
- Full-time
- Remote
- Employee assistance programme
- Referral programme
Quick apply
Software Engineer III - UAT, Payments
JPMorganChase —Bournemouth
- Full-time
- Microsoft Powerpoint
- Software troubleshooting
- Software development
2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Computer literacy
- Maintenance
- Analysis skills
UK Financial Controller
The Peninsular and Oriental Steam Navigation Company —Southampton
- Team management
- Business
- Leadership
Quick apply
8d
Systems Safety Engineer
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Travel
- Free parking
- Employee assistance programme
Staff Software Engineer - Engine by Starling
Starling —Southampton
- Full-time
- Hybrid work
- DevOps
- Java
- Mentoring
- Annual leave
- Employee discount
Quick apply

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Technical Engineer - Premium

Onecom -
Fareham

Quick apply

Job details

£26,500 a year
9 hours ago

Benefits

Company pension
Discounted gym membership
Company events
Employee discount

Qualifications

Technical troubleshooting
Customer service call handling
Report writing
Report generation
Incident management
Incident queue management
LAN
Ticket management
Analysis skills
Service restoration
IT support
Ticket management systems
Technical support incident logging
Organisational skills
IP networking
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills

Full job description

Join our Team as a Technical Engineer - Premium!

Location: Whiteley (Office Based)

Salary: £26,500 per annum

Hours: Monday to Friday - Shift based between 07:30 - 17:30

About the role:

The Premium Technical T1 Engineer is a key point of contact for our converged customers with cloud-based IP telephony solutions. The Technical Engineer is responsible for undertaking technical change requests, troubleshooting and resolving simple to medium complexity technical issues. The Technical Engineer liaises with principal engineers and partners who provide more in-depth technical support, where required.

What makes you a great fit:

Experience working in a relevant technical role (desirable)
Working knowledge of cloud based telephony solutions
Knowledge of IP Protocols, Networking including LAN, WAN, switches and routes and SIP
Excellent communication skills with effective organisational skills is a must
Strong IT skills
Excellent problem solving and analytical skills
Outstanding attention to detail and accuracy
Logical and structured approach to work
A positive “can-do” attitude
Customer focused and passionate about service
Strong decision-making skills
Able to work with minimum supervision and maintain high level of motivation and productivity
Able to manage workload and prioritise based on business requirements while under pressure.
Able to communicate technical issues and resolutions to people of varying technical levels

Key responsibilities:

Monitor incidents to ensure that the appropriate action is being taken to meet SLA
Update customers by telephone, e-mail or portal on the progress of a support call or to ask for additional information
Contact third party suppliers to log support calls, get updates on open support calls or request technical support
Use technical skills to assess and troubleshoot incidents, determining where the issues lie, and then working to resolve these issues
Use technical skills to carry out updates and changes requested by our customers on our cloud voice platforms
Assist in internal and external customer report generation
Assist with ad hoc tasks relating to implementation projects, support projects or support administration
Join major incident calls with customers and SDM providing technical updates where required
Regularly update open tickets in our incident management platform with up to date and clear information
Update customer specific documentation where required

Perks for our People:

Holidays: 25 days + bank holidays and buy/sell options
Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
Lifestyle: 9% combined pension contribution and 4x salary life assurance
Rewards: Quarterly and annual employee awards, discounts on tech
Socials: All-expenses-paid company events
Development: In-House Training Academy
Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Who we are:

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

Our values:

We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration.

ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

Quick apply

Refine Your Search

financial technology jobs in hamble le rice, ham

Technical Engineer - Premium

Mortgage Advisor

Platform Support Associate

Operations Coordinator

Financial Planning & Analysis Manager

Software Engineer

Estate Agent

Investment Operations Support

Software Engineer II - Full Stack React/Java Developer

Logistics Administrator

Commercial Digital Analyst

Business Data Analyst - Operations

Business Intelligence Analyst

Ground Integrated Project Team Engineer

Financial Planner

Software Engineer III - UAT, Payments

2nd Line Technical Analyst

UK Financial Controller

Systems Safety Engineer

Staff Software Engineer - Engine by Starling

I want to receive the latest job alerts for financial technology in hamble le rice, ham

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