Support engineer Work, Jobs in Hamilton, Lec (with Salaries)

Support Engineer - Corby
RM Education Limited —Desborough
- Maintenance
- IT
- School
6d
IT Support Engineer
Kazzoo Ltd —Leicester
- £28,000 - £32,500 a year
- Full-time
- Customer service
- Analysis skills
- Computer networking
Quick apply
Engineers
Saputo Inc. —Nuneaton
- £57,371 a year
- Full-time
- Free parking
- Employee discount
Technical Support Engineer
Avonnex Limited —Market Harborough
- £24,420 - £26,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Travel
- Free parking
Quick apply
6d
Quality Systems & Compliance Engineer
BGB Engineering —Grantham
- £42,000 - £48,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
- Health & wellbeing programme
- Bereavement leave
Quick apply
5d
Prototype Engineer
Dimension Development Ltd —Leicester
- From £35,496 a year
- Overtime
- AutoCAD
- Schematics
- CAD
- Free parking
- Health & wellbeing programme
Quick apply
4d
Shift Engineer
Inspired Pet Nutrition —Crick
- £24.77 - £25.62 an hour
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Junior Data Solutions Engineer
NEXT —Leicester
- Up to £36,000 a year
- Call to connect
- Azure
- SQL
- Agile
- Free parking
- Employee discount
1d
Laboratory Technician
Loughborough University —Loughborough
- £29,588 a year
- Part-time
- Laboratory experience
- University
2h
Technical Support Engineer
Microlise —Nottingham
- £30,000 a year
- Customer service
- SQL
- Communication skills
- Employee assistance programme
12d
Graduate Engineer +2
Gateley —Oakham
- Master's degree
- Bachelor's degree
- IT
- Annual leave
- Employee assistance programme
Service Coordinator
Sunfish Services Limited —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
9d
Electrical Maintenance Engineer
PepsiCo —Leicester
- £59,306.05 a year
- 12 hour shift
- Maintenance
- Mechanical knowledge
- Relocation assistance
- Employee discount
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
6d
Intern
621 Druck Limited —Leicester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Graduate Engineer
Garmendale Engineering Ltd —Ilkeston
- £24,420.00 - £43,442.45 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- CAD
- Free parking
Quick apply
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
Trainee Site Engineer
M Group —Nottingham
- Overtime
- Computer literacy
- English
- Travel
- Annual leave
- Employee assistance programme
1d
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
Field Engineer
ONYX Insight —Nottingham
- Weekend availability
- Spanish
- English
- Bachelor's degree
Quick apply

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Support Engineer - Corby

RM Education Limited -
Desborough

Apply Now

Job details

Permanent
6 days ago

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Based onsite in a school, you will be providing technical and customer support.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

support engineer jobs in hamilton, lec

Support Engineer - Corby

IT Support Engineer

Engineers

Technical Support Engineer

Quality Systems & Compliance Engineer

Prototype Engineer

Shift Engineer

Junior Data Solutions Engineer

Laboratory Technician

Technical Support Engineer

Graduate Engineer +2

Service Coordinator

Electrical Maintenance Engineer

Support Engineer

Intern

Graduate Engineer

Regional Support Engineer

Trainee Site Engineer

Microsoft Dynamics 365 Support Engineer (Business Central)

Field Engineer

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