Service engineer Work, Jobs in Hampton Court, Surrey (with Salaries)

IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
IT Support Engineer
VITS Ltd —London
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Azure
- Up to 50% travel
- Travel
- Bereavement leave
- Sick pay
Quick apply
2nd line Technical Support Engineer
ERGOS UK —Crawley
- £32,000 - £39,999 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
11d
Technical Support Manager – Anaerobic Digestion & Biogas
We Are Orchard —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Sales
- Project management
- Work from home
- Sick pay
Quick apply
Customer Service Engineer
Siemens Healthineers —Sunbury
- Overtime
- Customer service
- Engineering
- Microsoft Office
- Employee assistance programme
3d
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Maintenance Planner
Salute Inc. —Gatwick Airport
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
Quick apply
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
14d
Operation manager - Air Conditioning & Refrigeration
Be Cool Refrigeration —London
- Up to £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
Quick apply
12d
Service Desk Engineer
RFA —London
- Azure
- Computer Science
- Customer service
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Field Based Calibration Engineer
Seal Calibration Limited —London
- £34,000 - £41,000 a year
- Full-time
- Customer service
- Laboratory experience
- English
Quick apply
IT Support Engineer
Leidos —London
- £28,800 - £33,900 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- SQL
- Annual leave
- Work from home
Trainee Engineer (Fire & Warden Call)
Sentinel —South London
- From £27,000 a year
- Full-time
- Health & wellbeing programme
- Flexible schedule
Quick apply
7d
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
Maintenance Engineer
Allens Catering Equipment and Furniture Hire —Hounslow
- £30,000 - £37,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
Quick apply
12d
Apprentice Civil Engineer
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £22,432 - £25,999 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee discount
Delivery Driver and Water Cooler Sanitiser
AquAid Surrey —Chessington
- £1,954 a month
- Full-time
- Driving
- In-person
Quick apply
1d
Entry Level Fire & Security Maintenance Engineer
Mitie —Kingston upon Thames
- Full-time
- Customer service
- No experience needed
- Travel
5d
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Microsoft Access
- Windows
- Driving
Quick apply
23h

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service engineer jobs near hampton court, surrey

IT Support Analyst – Client Services & Monitoring

GroupNexus -
Hampstead

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Job details

Qualifications

Windows
Technical support
Project management
IT support
Project management methodology
Agile

Full job description

IT Support Analyst – Client Services & Monitoring – Hampstead/ Hybrid – Competitive Salary

About us:

GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. We are a company with a real family feel and we want people who thrive on responsibility and have a strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey.

About the role:

The ANPR Technical Support Analyst role is responsible for providing first/ second line support to both internal and external customers for a range of solutions. This is an exciting opportunity for a candidate looking to improve their
technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy.

You will be supporting 1000+ remote sites as well as having responsibility for dispatching engineers to site to resolve issues. A good technical understanding is important as you will be helping to configure hardware and provide support for troubleshooting issues and supporting engineers onsite. Completing daily checks of the system will be part of your routine as well as monitoring all incoming alerts using various tools and whilst there will be predefined actions for some tasks, an overall understanding and willingness to explore will be
required to troubleshoot to get to the bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues.

Key Accountabilities:

Daily management of support tickets
Daily Checks
Compiling reports/ ad-hoc reports
Resolving tickets to SLA
On-site equipment sign-off
Ability to coordinate across teams, working closely with peers to deliver on SLA’s
Advanced skills in troubleshooting and analysis, networking, applications and systems
Proactively contacting clients, contractors and stakeholders as a part of incident management
Troubleshooting hardware\software issues
Management of 3rd party suppliers
Escalation of issues to the 2nd/ 3rd line support operatives
Analysis and monitoring of site data feeds across various platforms
Responding to daily client email/telephone support requests and queries
Commissioning of new sites and solutions
Analysis of site data including visits, vehicle movements, permits and potential offenses
Provision of remote assistance to field service engineers

Technical Skills Required:

Understanding of Windows operating systems from XP onwards
Understanding of network topology and communication services
Proven methodical approach to fault diagnosis
Previous experience within an IT support environment
Experience with specific project management methodologies like PRINCE2 or Agile.
Knowledge of specific industry or organizational procedures.
Experience in a fast-paced, innovative project environment.

GroupNexus is a fun and supportive environment to work and as an employer we invest heavily in our team. Career development is important, and we strive to offer our employees a work place where they feel valued and appreciated. For more information please contact [email protected]

Please note: This is not an exhaustive list of requirements. Additional functions and requirements may be assigned by supervisors as deemed appropriate. For more information on this or other vacancies including supervisors, car park attendants and other vacancies, please contact [email protected] including your name, address and telephone number.

Apply Now

Refine Your Search

service engineer jobs in hampton court, surrey

IT Support Analyst – Client Services & Monitoring

IT Support Engineer

2nd line Technical Support Engineer

Technical Support Manager – Anaerobic Digestion & Biogas

Customer Service Engineer

EUC Engineer

Maintenance Planner

Data Center Technician , Operations, IT, & Support Engineering

Operation manager - Air Conditioning & Refrigeration

Service Desk Engineer

First Response Engineer - Service Desk - MSP

Field Based Calibration Engineer

IT Support Engineer

Trainee Engineer (Fire & Warden Call)

Service Desk Engineer (Field)

Maintenance Engineer

Apprentice Civil Engineer

Delivery Driver and Water Cooler Sanitiser

Entry Level Fire & Security Maintenance Engineer

Onsite IT Support Engineer (Client Facing)

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