Service desk manager Work, Jobs in Hannington (with Salaries)

IT Support Engineer
Unit 52, Shrivenham 100 Business Park —Watchfield
- £30,000 - £35,000 a year
- Full-time
- Azure
- Travel
- SharePoint
Quick apply
4d
Service Desk Analyst
Kanari —Royal Wootton Bassett
- Full-time
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Sick pay
IT Service Desk Manager
Northrop Grumman —Cheltenham
- £55,000 - £65,000 a year
- Continuous improvement
- Team management
- Travel
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
IT Officer
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
3d
Service Desk Analyst
Gloucestershire Health and Care NHS Foundation Trust —Brockworth
- £28,392 - £31,157 a year
- Full-time
10d
IT Operations Manager
Newbury Building Society —Newbury
- £52,000 - £54,502 a year
- Full-time
- Continuous improvement
- Organisational skills
- Leadership
Cloud Technician
iomart —Swindon
- Full-time
- Hybrid work
- Azure
- Annual leave
- Work from home
Second Line Technician (ITMS)
Onecom —Swindon
- Monday to Friday
- CRM software
- Computer networking
- SharePoint
- Employee discount
Quick apply
Clinical Systems Support Officer
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Full-time
10d
Web Technology Specialist
Alliance Pharma —Chippenham
- Full-time
- Communication skills

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Handle telephone calls, emails, self-service requests, and face-to-face enquiries through the Service Desk. In addition, depending on the nature of the role,…
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service desk manager jobs near hannington

IT Support Engineer

Unit 52, Shrivenham 100 Business Park
Watchfield

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
4 days ago

Benefits

Casual dress
Company pension
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
Driving Licence
System administration
Azure
Ticket management
Microsoft SQL Server
Microsoft Exchange
Network infrastructure
User account management
Computer hardware
Network support
SharePoint
Project implementation
IP networking
Customer support
Cybersecurity
AI
Communication skills
Microsoft Azure
PowerShell scripting
PowerShell
Intune

Full job description

Technical Support & Systems Administrator

Location: Shrivenham, Oxfordshire
Salary: £35,000 per annum
Hours: Full Time

About Chronicle Computing

Chronicle Computing is one of the UK's leading providers of Workforce Management, Time & Attendance and Access Control software. With over 500 customers across manufacturing, logistics, healthcare, retail and professional services, we're growing rapidly and continually investing in our technology.

We're looking for someone who enjoys variety. This isn't a traditional support desk role. You'll help support our customers while also taking responsibility for our internal IT systems, Microsoft 365 environment, hardware deployments, cyber security administration and technical projects.

If you're someone who enjoys solving problems, improving systems and getting involved across all areas of a technology business, we'd love to hear from you.

The Role

This is a varied technical position where no two days are the same.

When customer support demand is high, you'll work alongside our experienced support team helping customers resolve technical issues. When support is quieter, you'll focus on improving our internal systems, deploying hardware, managing devices, supporting cyber security initiatives and assisting with customer implementation projects.

You'll become an important part of the technical operations team and will have the opportunity to broaden your skills across infrastructure, networking, cloud technologies and AI.

Responsibilities: Customer Support

Provide first and second-line technical support to customers.
Troubleshoot software, hardware and networking issues.
Log, manage and resolve support tickets.
Deliver excellent customer service by phone, email and remote support.

Internal IT

Configure and deploy Windows laptops and desktops.
Manage Microsoft 365 users, licensing, Exchange, Teams and SharePoint.
Administer Microsoft Intune and company devices.
Maintain office IT equipment, printers and meeting room technology.
Manage company hardware and software assets.

Infrastructure & Networking

Install and configure biometric terminals and workforce management hardware.
Assist with office networking, routers, switches, Wi-Fi and firewall administration.
Liaise with external IT providers where specialist support is required.

Cyber Security & Compliance

Assist with Cyber Essentials and Cyber Essentials Plus renewals.
Help maintain security policies and documentation.
Support vulnerability remediation and customer security questionnaires.
Maintain GDPR documentation and Data Protection Impact Assessments (DPIAs).

Projects & Innovation

Assist with customer implementation projects.
Prepare and configure hardware before deployment.
Support project managers during installations.
Research and implement AI tools that improve productivity across the business.
Identify opportunities to automate repetitive internal processes.

About You

You'll enjoy taking ownership, solving problems and learning new technologies.

You'll ideally have experience with:

Microsoft 365 Administration
Windows 11
Microsoft Entra ID / Azure Active Directory
Microsoft Intune
Windows device deployment
Basic networking (TCP/IP, DNS, DHCP, VPN)
Hardware configuration and troubleshooting
Strong communication and customer service skills

Desirable experience includes:

Azure
PowerShell
Cyber Essentials
Microsoft Copilot
ChatGPT and AI productivity tools
Firewall administration
SQL Server
Time & Attendance or Workforce Management systems

What We're Looking For

We want someone who:

Enjoys solving technical problems.
Takes pride in delivering excellent customer service.
Is organised and proactive.
Wants to continually learn new technologies.
Can manage multiple priorities.
Is comfortable working independently and as part of a close-knit team.

A full UK driving licence is desirable as occasional travel to customer sites may be required.

What We Offer

£35,000 salary.
25 Holidays a year plus Bank Holidays
1 Day Holiday for Birthday.
Company pension.
Ongoing training and development.
Exposure to Microsoft cloud technologies, cyber security and AI.
A varied role with genuine opportunities to develop your career.
Friendly and supportive team environment.
Opportunity to work on exciting projects with customers across the UK.

If you're looking for a role where you'll learn, take ownership and make a real impact in a growing technology business, we'd love to hear from you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service desk manager jobs in hannington

IT Support Engineer

Service Desk Analyst

IT Service Desk Manager

Administrative Assistant (IT)

IT Officer

Service Desk Analyst

IT Operations Manager

Cloud Technician

Second Line Technician (ITMS)

Clinical Systems Support Officer

Web Technology Specialist

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